Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problems with new update for iOS

Problems with new update for iOS

Since I did the update yesterday via iOS I can't get Spotify to work in my BMW. Why? I used to be able to see everything and control it thru my connectedDrive. It comes up with a long error message on my phone. "error in startCompletionBlock"

HELP!

Reply
6 Replies

I have a different problem. When I open up Spotify on my 5c, a song would appear at the bottom paused and my skips wound not reset. Also, the only solution I found is to log out and log back it. I'm a free user and I don't know if this is happening on other devices or with premieum members. I hope they fix it soon!

Hi @Moet546,

 

This is currently a known issue with the 3.0.0 update and is currently under investigation. This will be fixed in a future update.

Keep an eye on this thread for future updates regarding this issue:
https://community.spotify.com/t5/Ongoing-Issues/BMW-integration-with-3-0-0-iOS-app/idi-p/1123705


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


Hi @wbmann15,

 

I have seen a few more reports about this issue. I will notify the staff about this issue.

 

Keep an eye on this thread for updates.

https://community.spotify.com/t5/Help-iOS-iPhone-iPad/Problems-wth-skipping/m-p/1123590


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


@wbmann15, Does the number of skips reset after 1 hour?


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


I don't know. I'll check back with you in an hour.

It does not reset after one hour. I tried using Spotify after two hours and it was still on the last song I skipped.

Suggested posts