Random crashes

[juwicool]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I installed the latest update of spotify on my phone and now it keeps crashing after every 15-45 minutes of listening to music. To real indication of why it crashes, happens randomly at any part of any song.

[Billy-J]

Hey @juwicool, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!