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Re: App crashes / freezes / doesn't load, even after 8.8.82 update

Re: App crashes / freezes / doesn't load, even after 8.8.82 update

Hi everyone 

Spotify premium 

Uzbekistan

iPhone XR

(iOS 17.1)

 App Version 8.8.82

 

The problem is that when I open the application it does not save my last action and moves it to the beginning of the feed
for example, I stopped at some playlist, it takes me to the main screen
Even when I go into the application, there is a stutter and when I start scrolling down, the application itself switches back to the beginning of the feed

 

Reply
1 Reply

Hey @R_m1,

Thanks for posting on the Community!

To start, could you try clearing cache from the app? We also suggest logging out and then back in again once it's done, this should resync the account info.

Also, does the same thing happen if you connect to a different network? For example, if you're currently using 4G, you can try connecting to WiFi.

Let us know how you get on. Cheers!

MariaModerator
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