Recently played history skipping date label

[fede400036]

Plan

Premium

Country

Italy

Device

iPhone 12

Operating System

iOS 16.5.1

My Question or Issue

I've been experiencing this issue for a little over a month and it consists of the recently played history on the Spotify app skipping a date. Basically, the songs played today and yesterday are displayed correctly, but prior dates all display the wrong day. 

For example, as I am writing this, it is September 18 and my history displays today (18), yesterday (17) and then goes on to display the label for September 15, even though it correctly shows the tracks I played on the 16. This means that the history itself is correct but the label displayed is wrong. I've come to the conclusion that the app skip the label for the day before yesterday by looking at it for around a month.  

[MihailY]

Hey @fede400036,

Thanks for reaching out about this in the Community.

We've checked on our end and we've noticed similar inconsistencies with the Listening History date labels. In order to report this to the relevant team, can you please send us your exact Spotify app version?

Cheers,

[fede400036]

Hi! I'm currently running version 8.8.70.643 of the Spotify app.

[MihailY]

Hey @fede400036,

Thanks, we've reported this to the team and we'll get back to you in this thread once we have an update.

Take care,

[Ivelina]

Hey @fede400036 and everyone else that's experiencing the same issue!

So the team can investigate further, we'll need some details which would be very helpful:

• Date of the day the issue started happening
• A screenshot on how things look like from your end (just make sure no sensitive info is visible)
• Your time zone when this is happening

Thanks for the cooperation folks 🙂

[fede400036]

• As I'm writing this reply it's January 10 so the "today" refers to this day, "yesterday" refers to January 9 and then there should be January 8. Instead, as you can see it skips directly from yesterday (January 9) to January 7, although I tested and it displays the songs I listened to on January 8. Therefore, the songs are in the correct order, while the label showing the day is incorrect and this also applies to every date prior to January 7, since it then follows the order (Jan 7 - Jan 6 - Jan 5 etc.). It basically shows the labels as if today were January 9 instead of January 10.
• I first started experiencing this issue around late July/August.
• My time zone is GMT+1 (Central European Standard Time.

[SNS23]

1. I want to get my listening history from August 2023 but it only shows my history from October 2023 and up. How do I get the rest of my listening history?!

[Pachinko98]

you could use a third party app like Stats.FM to see it.

[binurong]

I'm reading this bizarre and typically passive aggressive response with dismay. How dare you ask for this garbage. This is a well-known issue that has existed for some time and has been  well documented. History skips the day before yesterday. It's a clear and obvious error in the code and has nothing to do with an individual's settings.

Congratulations on performing you assigned customer service task - questioning the intelligence of all Spotify users, and refusing to admit that a fault is general across devices. No, you don't need to know the version in use since this error must have been reported billions of times. Why don't you just admit the fault and solve it without the victim blaming?

A catchpa? On a help page? Even 6our security sucks.

[BooshNZ1]

Has there been a solution for this issue as it is still happening on my PCV?

[juliarafalik]

me too. I'm pretty sure it's a problem on Spotify side not yours. I've heard a lot of people complaining about this issue. hope they patch it. I will agree it's quite inconvenient. I also agree with what @binurong said.