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Repeated crash on iPad Pro

Repeated crash on iPad Pro

I have just got an iPad Pro and can't run Spotify.  I have followed the instructions in other threads for a clean install, although you can't get much cleaner than a new machine ;-). I am (obviously) using the latest version from the App Store.  It opens and displys a black screen with the Spotify icon in the centre as if it's starting then just hangs.  If I leave it and come back to the device later then when I try and run it it just flashes up and disappears again.  I have cleared the Safari cache, uninstalled, rebooted and re-installed several times and can replicate the issue consistently.

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2 Replies

Hey @powysbiker

 

You can stay updated on the iPad Pro crash here:

 

https://community.spotify.com/t5/Ongoing-Issues/iOS-Unable-to-open-Spotify-on-iPad-Pro/idi-p/1238100

 

Spotify is aware of the issue and a fix will be coming soon.

MattSudaSpotify Star
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The iPad Pro crash has been fixed in version 4.4 which was just released today:

 

https://community.spotify.com/t5/Ongoing-Issues/iOS-Unable-to-open-Spotify-on-iPad-Pro/idc-p/1243476...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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