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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52551 Views
  • 16 replies
  • 36 likes
  • 52551 Views
  • 16 replies
  • 36 likes

Upgraded, but still on free account on IOS.

I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success. i have tried contactingspotify via their support system, but I ne...

  • Newbie
  • I upgraded my Spotify account via Spotify.com. Installed the Spotify app on iOS, but it is still coming up as a free account. I have uninstalled / reinstalled the app, with no success.   i hav...
  • MattSuda
  • Spotify Star
  • 430 Views
  • 3 replies
  • 0 likes
  • 430 Views
  • 3 replies
  • 0 likes

Premium yet shuffle won't turn off

I see so many others with this problem but what is the solution? I use my Spotify to teach classes and cannot get the Shuffle to turn off.

  • Newbie
  • I see so many others with this problem but what is the solution?  I use my Spotify to teach classes and cannot get the Shuffle to turn off.
  • MattSuda
  • Spotify Star
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Premium family plan

I just paid for the family plan with 1 other person and we are both at work trying to play off 2 different devices and anytime either one of us presses play it pauses the other persons and plays on the current, not sure if I just wasted an extra $5 f...

  • Newbie
  • I just paid for the family plan with 1 other person and we are both at work trying to play off 2 different devices and anytime either one of us presses play it pauses the other persons and plays on t...
  • MattSuda
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes on ipad pro.

Spotify crashes, at startup, on ipad pro. Any suggestions?

  • Visitor
  • Spotify crashes, at startup, on ipad pro.   Any suggestions?
  • MattSuda
  • Spotify Star
  • 2512 Views
  • 11 replies
  • 3 likes
  • 2512 Views
  • 11 replies
  • 3 likes

hid Cover album for less data

Can I use spotify without view the cover album to use less data ? Tks

  • Newbie
  • Can I use spotify without view the cover album to use less data ?   Tks
  • 830 Views
  • 0 replies
  • 0 likes
  • 830 Views
  • 0 replies
  • 0 likes

Spotify Running should be able to play my own playlist!!!

Hallo Spotify. I really like the running feature, but I don't undestand why I can't select my own playlist. I mean you got all the data for all the track in your database, so what the problem in calculating my playlist's BPM insted? Kind regards Ande...

  • Music Fan
  • Hallo Spotify.   I really like the running feature, but I don't undestand why I can't select my own playlist. I mean you got all the data for all the track in your database, so what the proble...
  • AndersSaronD
  • Music Fan
  • 491 Views
  • 2 replies
  • 0 likes
  • BPM
    Playlist feature
    Running with spotify
  • 491 Views
  • 2 replies
  • 0 likes

Playlist trouble !!

Hi, am very new to Spotify so still learning ! Is there a way of transferring multiple songs to a playlist at once instead of pressing "add to playlist" for each individual song !! Very tedious!!!! Am on an iPhone and have no access to a desktop. Ple...

  • Casual Listener
  • Hi, am very new to Spotify so still learning ! Is there a way of transferring multiple songs to a playlist at once instead of pressing "add to playlist" for each individual song !! Very tedious!!!! A...
  • gaz1
  • Casual Listener
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Spotify family subscription

I have recently wanted to add my son to the family account. There doesn't seem to be an other to invie another? Can you help with this. I have read a few things regarding this but i'm still rather confused.

  • Newbie
  • I have recently wanted to add my son to the family account. There doesn't seem to be an other to invie another? Can you help with this. I have read a few things regarding this but i'm still rather co...
  • Nico
  • Community Legend
  • 490 Views
  • 1 replies
  • 0 likes
  • 490 Views
  • 1 replies
  • 0 likes

Spotify wont let me download my OWN list.

Hey, i got spotify premium. I tried too download my own starred tracks, but it won't start downloading. I've tried re-downloading spotify multiple times. And often i can't even find my own playlist on my iphone 6. I got the 9.1 update, my premium exp...

  • Casual Listener
  • Hey, i got spotify premium. I tried too download my own starred tracks, but it won't start downloading. I've tried re-downloading spotify multiple times. And often i can't even find my own playlist o...
  • Logicsbrother
  • Casual Listener
  • 661 Views
  • 2 replies
  • 0 likes
  • 661 Views
  • 2 replies
  • 0 likes

Connecting..

My spotify has said "connecting.." for many hours now, and there's nothing wrong with my internet. I've updated the app, reset password, loged in/out. What to do? I'm so frustrated. Btw on my iphone 6.

  • Newbie
  • My spotify has said "connecting.." for many hours now, and there's nothing wrong with my internet. I've updated the app, reset password, loged in/out. What to do? I'm so frustrated. Btw on my iphone ...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Solved!! Can't connect ios9

Spotify won't connect on my iPad, my wife's iPad or my iPhone all running ios9.1 when I try to connect, the "connecting..." bar just stays the same and never connects. strangely tracks will play for about 10-12 seconds then pause, even though Spotify...

  • Casual Listener
  • Spotify won't connect on my iPad, my wife's iPad or my iPhone all running ios9.1   when I try to connect, the "connecting..." bar just stays the same and never connects.   strangely tra...
  • retro40
  • Casual Listener
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Not playing on iPhone

While working on my Mac, listening on my iPhone is not working. How can i fix?

  • Casual Listener
  • While working on my Mac, listening on my iPhone is not working.  How can i fix?
  • Pricilla
  • Spotify
  • 714 Views
  • 9 replies
  • 0 likes
  • 714 Views
  • 9 replies
  • 0 likes

Chromecast Audio and iOS

Hello, I have a couple of questions vwith Spotify via Chromecast Audio. 1) At the end of each song on a playlist (or album), there is a slight gap in audio a few seconds before the song ends. This is not the normal gap between songs, this happens whi...

  • Visitor
  • Hello, I have a couple of questions vwith Spotify via Chromecast Audio.   1) At the end of each song on a playlist (or album), there is a slight gap in audio a few seconds before the song ends...
  • 485 Views
  • 0 replies
  • 0 likes
  • 485 Views
  • 0 replies
  • 0 likes

When I play over Airplay the system stutters and stops (kicked out of Airplay connection)

Description When I use spotify over Airplay the music stops or stutters consistenly A more detailed description, using numbered steps 1. Play any playlist (downloaded or radio) 2. Connect to my Apple TV via wireless 3. Plays briefly and stops / stutt...

  • Casual Listener
  • Description When I use spotify over Airplay the music stops or stutters consistenly   A more detailed description, using numbered steps 1. Play any playlist (downloaded or radio) 2. Co...
  • bradparas
  • Casual Listener
  • 7267 Views
  • 12 replies
  • 7 likes
  • 7267 Views
  • 12 replies
  • 7 likes

Skärmen helt svart

Hej mitt namn är Gabriel o jag har ett stort problem, när jag öppnar Spotify appen är skärmen helt svart och inget händer. När jag klickar upp alla appar som används så står det logga in och registrera dig men när jag klickar på appen blir det återig...

  • Newbie
  • Hej mitt namn är Gabriel o jag har ett stort problem, när jag öppnar Spotify appen är skärmen helt svart och inget händer. När jag klickar upp alla appar som används så står det logga in och registre...
  • 1935 Views
  • 0 replies
  • 3 likes
  • Fml
  • 1935 Views
  • 0 replies
  • 3 likes

Songs disappeared from playlist bit not from preview

Hello everyone!2 days ago I created a playlist with the 3 albums of Charlie Winston. Today the playlist still indicates that it has 40 songs in it but once I click on it, only 12 are remaining (last album and few songs from previous ones). The strang...

  • Newbie
  • Hello everyone! 2 days ago I created a playlist with the 3 albums of Charlie Winston. Today the playlist still indicates that it has 40 songs in it but once I click on it, only 12 are remaining (las...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

I added a bunch of albums on my iPhone to library and they do not sync to iPad

Brief description of the issue: I added a bunch of albums on my iPhone to library and they do not sync to iPadSteps to reproduce the issue: Add a song on my iPhone, wait for days, nothing added on my phone syncs to my iPadWhen I add songs on my iPhon...

  • Casual Listener
  • Brief description of the issue: I added a bunch of albums on my iPhone to library and they do not sync to iPad Steps to reproduce the issue: Add a song on my iPhone, wait for days, nothing adde...
  • ollesdotter
  • Spotify Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Playlists

I have playlists that I setup on my windows desktop but I don't see them when I use spotify on my iphone. where are they?

  • Visitor
  • I have playlists that I setup on my windows desktop but I don't see them when I use spotify on my iphone.  where are they?
  • ollesdotter
  • Spotify Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Iphone 6 with IOS 9.1 Spotify Sound Problem

Hi Everyone, I have a Spotify sound problem with my iphone 6 with IOS 9.1. I have used two bluetooth wireless speakers separately and both of them experience the same problem. Both devices (Ultimate Ears Boom and Fugoo Style XL) had same problem that...

  • Casual Listener
  • Hi Everyone, I have a Spotify sound problem with my iphone 6 with IOS 9.1. I have used two bluetooth wireless speakers separately and both of them experience the same problem. Both devices (Ultimate ...
  • AcidSlide
  • Regular
  • 2162 Views
  • 3 replies
  • 0 likes
  • 2162 Views
  • 3 replies
  • 0 likes

Spotify premium Not working on iPhone or iPad showing as free subscription

I have tried to use Spotify on my iPhone today and it won't allow me to play offline, even though I've had premium for many months. It says my subscription type is free and even when I try to select a song it doesn't allow me. When I click shuffle pl...

  • Newbie
  • I have tried to use Spotify on my iPhone today and it won't allow me to play offline, even though I've had premium for many months. It says my subscription type is free and even when I try to select ...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes