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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70927 Views
  • 16 replies
  • 37 likes
  • 70927 Views
  • 16 replies
  • 37 likes

Spotify pause when opening other apps

Hi! When I open other apps for example Wordfeud, Spotify pause and it's really annoying. Is there some settings to change?

  • Newbie
  • Hi!    When I open other apps for example Wordfeud, Spotify pause and it's really annoying. Is there some settings to change?
  • MattSuda
  • Spotify Star
  • 647 Views
  • 1 replies
  • 0 likes
  • 647 Views
  • 1 replies
  • 0 likes

App frequently crashing on iPad

I'm running Spotify version 4.3.0.1426 on my iPad Air with iOS 9.1. The app crashes CONSTANTLY. Steps to reproduce: 1. Play a song, any song. 2. Listen for about 20 seconds. 3. App crashes almost every time. Or 1. Browse to an artist. 2. Scroll down ...

  • Roadie
  • I'm running Spotify version 4.3.0.1426 on my iPad Air with iOS 9.1. The app crashes CONSTANTLY. Steps to reproduce:   1. Play a song, any song.  2. Listen for about 20 seconds.  3....
  • MattSuda
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Solved!! Playing but no sound

My ipad is connected by Bluetooth to either a UE Roll or JBL Charge the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?

  • Newbie
  • My ipad is connected by Bluetooth to either a UE Roll or JBL Charge  the song appears to be playing. No sound from either the iPad or the connected device. Any ideas ?
  • jean3601
  • Community Legend
  • 1108 Views
  • 1 replies
  • 0 likes
  • 1108 Views
  • 1 replies
  • 0 likes

Local Files (German)

If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots) Thanks

  • Newbie
  • If I want to sync my local files with my iPhone 4s they're just grey and I can't listen to them. What do I do wrong? (German Screenshots)   Thanks
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Three family members on three different plans are seeing Spotify crash on opening the app

Three family members are seeing spotify crash when we open the app. 2 are using iphone 6+1 is using iphone 5c we all have ios 9.1 installed. Have deleted and re-installed, soft resets, etc Still no joy? Can you help

  • Newbie
  • Three family members are seeing spotify crash when we open the app.   2 are using iphone 6+ 1 is using iphone 5c   we all have ios 9.1 installed.   Have deleted and re-installed...
  • jean3601
  • Community Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Form expired?

Well I can't get a new password because when I sent an email to Spotify to get a new pass word and when I entered a new password it said form expired

  • Newbie
  • Well I can't get a new password because when I sent an email to Spotify to get a new pass word and when I entered a new password it said form expired
  • Nico
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • error message
  • 470 Views
  • 1 replies
  • 0 likes

BMW Connected Drive - Starred Playlist in Reverse (Oldest First) - But fine on iPhone

Okay, so I've seen the other posts and threads about the sorting issue and my Starred playlist looks fine on my phone and mac etc, but when I connect to my BMW via USB and open the Spotify app in iDrive, my Starred playlist is showing all my songs by...

  • Regular
  • Okay, so I've seen the other posts and threads about the sorting issue and my Starred playlist looks fine on my phone and mac etc, but when I connect to my BMW via USB and open the Spotify app in iDr...
  • poisike
  • Roadie
  • 2375 Views
  • 11 replies
  • 0 likes
  • 2375 Views
  • 11 replies
  • 0 likes

iPhone: local files don't sync

It seems i can't sync any song to my iPhone, all i can see is "Waiting to download" but nothing is happening. It's started when i updated my iPhone 5 software to 9.0.1. I just updated to 9.0.2 and it still doesn't work.. I notice that a lot of people...

  • Regular
  • It seems i can't sync any song to my iPhone, all i  can see is "Waiting to download" but nothing is happening. It's started when i updated my iPhone 5 software to 9.0.1. I just updated to 9.0.2 ...
  • gabrielq2000
  • Newbie
  • 620 Views
  • 2 replies
  • 0 likes
  • iOS
  • 620 Views
  • 2 replies
  • 0 likes

Have EQ settings or Sound engine changed for iOS?

Have the EQ settings or sound engine changed with Spotify iOS? I noticed this seems to have coincided with the introduction of Normalization...Even with Normalization turned off - the dynamic range and audio quality of playback has significantly decr...

  • Gig Goer
  • Have the EQ settings or sound engine changed with Spotify iOS? I noticed this seems to have coincided with the introduction of Normalization... Even with Normalization turned off - the dynamic ran...
  • 754 Views
  • 0 replies
  • 1 likes
  • normalize
    Sound Quality
  • 754 Views
  • 0 replies
  • 1 likes

Can`t sync my local files from PC to iPhone

Hi, need your help..i`ve tried to sync my local files (mp3`s) to my iphone but it wont work. I have a PC with windows 7 running and i have done the following: 1. Added my local files in Spotify on computer 2. Added them to playlists and also in offli...

  • Roadie
  • Hi, need your help..i`ve tried to sync my local files (mp3`s) to my iphone but it wont work. I have a PC with windows 7 running and i have done the following: 1. Added my local files in Spotify on ...
  • -_--_-
  • Newbie
  • 4538 Views
  • 5 replies
  • 0 likes
  • 4538 Views
  • 5 replies
  • 0 likes

Offline Songs - Local Files from Mac vs Offline Songs from Spotify Library and the 3333 song Limit

I'm currently facing an issue syncing songs from my Mac to my iPhone 6. I'm running the latest updates for Spotify, and I put all of my local songs on my Mac that I wanted to sync to my iPhone's Spotify app in a playlist and then chose the option for...

  • Newbie
  • I'm currently facing an issue syncing songs from my Mac to my iPhone 6. I'm running the latest updates for Spotify, and I put all of my local songs on my Mac that I wanted to sync to my iPhone's Spot...
  • 466 Views
  • 0 replies
  • 0 likes
  • 466 Views
  • 0 replies
  • 0 likes

Solved!! iOS apps not matching between accounts

So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps show they are on 3.9.0.1054, and both show under th...

  • Regular
  • So my wife and I have the same phone, and both have our own accounts. Mine recently went from the trial Premium to the paid Premium. She is currently on the free 1 month trial for Premium. Both apps ...
  • jean3601
  • Community Legend
  • 907 Views
  • 10 replies
  • 0 likes
  • 907 Views
  • 10 replies
  • 0 likes

Hannah's Iphone

Good afternoon, Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1 Since a few days, it appears that when I listen to spotify, a screen appears saying that Hannah's Iphone is connected ...

  • Casual Listener
  • Good afternoon,   Im new here and have been using spotify for several months without any problem. I have an iphone 6plus with iOS 9.1   Since a few days, it appears that when I listen t...
  • docvg
  • Casual Listener
  • 414 Views
  • 2 replies
  • 0 likes
  • 414 Views
  • 2 replies
  • 0 likes

Song stops mid song iPhone 6.

Hello all, I've been using Premium for months and have 7 gb of songs in the device. I've read that many people have came across the same issue. The songs offline or online are stopping after 1-2 mins. If I fast forward the song it continues. Is there...

  • Casual Listener
  • Hello all,   I've been using Premium for months and have 7 gb of songs in the device. I've read that many people have came across the same issue. The songs offline or online are stopping after...
  • 407 Views
  • 0 replies
  • 0 likes
  • 407 Views
  • 0 replies
  • 0 likes

Spotify Now ?? Where are you NOW.

Hey,I've just noticed the NOW feature on the website, it let you watch video's and podcasts? But where do you find it. I really need this feature in my life Living in the Netherlands, maybe this feature isn't released here? Let me know!

  • Roadie
  • Hey, I've just noticed the NOW feature on the website, it let you watch video's and podcasts? But where do you find it.  I really need this feature in my life 🙂  Living in the Nethe...
  • MattSuda
  • Spotify Star
  • 579 Views
  • 3 replies
  • 1 likes
  • 579 Views
  • 3 replies
  • 1 likes

charge in dollars

hello! 3 months ago I bought the Spotify premium account and just today I realized it has been charged in dollars instead of reals, what it wrong, considering that I live in Brazil! so due to this problem I might have to cancel the account, or can so...

  • Casual Listener
  • hello! 3 months ago I bought the Spotify premium account and just today I realized it has been charged in dollars instead of reals, what it wrong, considering that I live in Brazil! so due to this pr...
  • MattSuda
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Solved!! Volume normalization

I use spotify for background music in the restaurant I work in via an ipod. There is no option for volume normalization in settings hence the volume of each track goes up and down which is very frustrating. Spotify on my android phone has this option...

  • Casual Listener
  • I use spotify for background music in the restaurant I work in via an ipod. There is no option for volume normalization in settings hence the volume of each track goes up and down which is very frust...
  • MattSuda
  • Spotify Star
  • 1094 Views
  • 3 replies
  • 0 likes
  • 1094 Views
  • 3 replies
  • 0 likes

Instagram

When I have Spotify playing on my phone, and I go to Instagram, videos I scroll by auto-play and stop my music from playing and I have to go back to my Spotify app to hit play. Is there any way to prevent Instagram from over-riding Spotify? It's not ...

  • Newbie
  • When I have Spotify playing on my phone, and I go to Instagram, videos I scroll by auto-play and stop my music from playing and I have to go back to my Spotify app to hit play. Is there any way to pr...
  • MattSuda
  • Spotify Star
  • 445 Views
  • 1 replies
  • 0 likes
  • Instagram
  • 445 Views
  • 1 replies
  • 0 likes

Download Spotify songs

Hey is it possible to download songs from Spotify for free? How,?

  • Casual Listener
  • Hey is it possible to download songs from Spotify for free? How,?
  • mike_vengeance
  • Roadie
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Cannot log in on iPhone6

I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!

  • Newbie
  • I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!
  • mike_vengeance
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes