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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69343 Views
  • 16 replies
  • 37 likes
  • 69343 Views
  • 16 replies
  • 37 likes

Cannot log in on iPhone6

I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!

  • Newbie
  • I cannot log into my account on my iphone. I have deleted and reintalled the app. HELP! Thank you!
  • mike_vengeance
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Reset password

I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is that I'll not be able to use the Sonos app when I pur...

  • Newbie
  • I've just (yesterday) reset my password and now am showing as a non premium account holder and my playlists have all disappeared - but if I go through via Facebook it's all ok - my only concern is th...
  • mike_vengeance
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

playing music offline

I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to listen to it offline?

  • Newbie
  • I just got spotify premium and I downloaded a playlist to play it off line but it won't let me play it again unless I dowload it again so do you have to dowload a playlist every time you want to list...
  • mike_vengeance
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Offline Syncing Issues On iPhone 6s

I got a new iPhone 6s yesterday and synched mutiple playlists for offline play without incident. I went to creat a new playlist last night and added multiple albums that all downloaded, but then it hit a snag and I keep getting a message on the playl...

  • Casual Listener
  • I got a new iPhone 6s yesterday and synched mutiple playlists for offline play without incident. I went to creat a new playlist last night and added multiple albums that all downloaded, but then it h...
  • joejask
  • Casual Listener
  • 648 Views
  • 2 replies
  • 0 likes
  • 648 Views
  • 2 replies
  • 0 likes

Spotify On iPhone 6 ISSUES!!!

I have the upgraded version of Spotify allowing me to listen to my music offline. I recently upgrade from Samsung Galaxy Note 3 to iPhone 6 Plus. When I was on the Galaxy, all of my songs were not only available offline in the full song list but I co...

  • Newbie
  • I have the upgraded version of Spotify allowing me to listen to my music offline.  I recently upgrade from Samsung Galaxy Note 3 to iPhone 6 Plus.  When I was on the Galaxy, all of my songs...
  • joejask
  • Casual Listener
  • 1288 Views
  • 3 replies
  • 0 likes
  • 1288 Views
  • 3 replies
  • 0 likes

Premium subscription not showing on laptop (2nd device)

I upgraded to premium on my iphone but when I logged in on my laptop (windows 10) it showed that I still have Spotify Free. I uninstalled the app twice and the problem still occurred.What should I do?? HELP

  • Newbie
  • I upgraded to premium on my iphone but when I logged in on my laptop (windows 10) it showed that I still have Spotify Free. I uninstalled the app twice and the problem still occurred.What should I do...
  • kbrooksc
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Playlist not the same

Hi. I recently was logged out of my spotify account. I forgot my password and had to get a new one. But when I logged in my Playlist was completely different. I am so upset I had so many favorite playlist and sent countless hours putting them togethe...

  • Visitor
  • Hi. I recently was logged out of my spotify account. I forgot my password and had to get a new one. But when I logged in my Playlist was completely different. I am so upset I had so many favorite pla...
  • Nico
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Trouble Syncing Playlists

I created a playlist on Spotify on my iPhone, and also on my iPhone I'm following several playlists of a friend. However, when I access Spotify on my Windows-7-running-Dell computer, the playlists don't appear. Any suggestions?

  • Casual Listener
  • I created a playlist on Spotify on my iPhone, and also on my iPhone I'm following several playlists of a friend. However, when I access Spotify on my Windows-7-running-Dell computer, the playlists do...
  • Nico
  • Community Legend
  • 431 Views
  • 5 replies
  • 0 likes
  • 431 Views
  • 5 replies
  • 0 likes

Solved!! Can no longer go online

My old iPod Touch can no longer go online with Spotify. It is a G1 and I'm running Spotify 0.4.20.155 It can't establish a secure connection to https://ap.gslb.spotify.com/ or any connection to http://ap.gslb.spotify.com/ I realise this is old softwa...

  • Regular
  • My old iPod Touch can no longer go online with Spotify.   It is a G1 and I'm running Spotify 0.4.20.155   It can't establish a secure connection to https://ap.gslb.spotify.com/ or ...
  • Timewarp
  • Regular
  • 1277 Views
  • 1 replies
  • 0 likes
  • ipod touch
  • 1277 Views
  • 1 replies
  • 0 likes

Offline listening on a devise that won't ever be online

A question, that may be simple to answer. I have Spotify on an old iPhone that will very shortly have it's SIM card removed that has a good few tracks available offline at the moment. My intention is to keep using this old devise to listen to music o...

  • Newbie
  • A question, that may be simple to answer.   I have Spotify on an old iPhone that will very shortly have it's SIM card removed that has a good few tracks available offline at the moment. My int...
  • jonasherdegen
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Spotify Premium stops playing after one song

Hi!I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to start a shuffle play all over again just to play the n...

  • Newbie
  • Hi! I have an iOS 9 Spotify app and running Spotify premium. It keeps stopping after every song but when I open the app it shows its on play but at the end of the song at -0.01 seconds!! I have to s...
  • cindyz
  • Newbie
  • 634 Views
  • 1 replies
  • 0 likes
  • ios 9
    Playback problem
    Spotify Premium
  • 634 Views
  • 1 replies
  • 0 likes

iPhone unable to scrobble tracks to last.fm since latest update.

I never had a problem with spotify scrobbling tracks to my last.fm account until last week. I'm guessing it has something to do with the latest update, but I'm not sure. Spotify is still scrobbling perfectly from my desktop. I'm using an iPhone 6 and...

  • Newbie
  • I never had a problem with spotify scrobbling tracks to my last.fm account until last week. I'm guessing it has something to do with the latest update, but I'm not sure. Spotify is still scrobbling p...
  • berryll
  • Newbie
  • 595 Views
  • 2 replies
  • 1 likes
  • 595 Views
  • 2 replies
  • 1 likes

iPhone app wont detect network

Hey!I'm a Spotify free user. I have the newest update to my phone (iOS 9.1) and I have the latest update for Spotify. My problem is that when I start the app it says "connecting.." And then "no connection".This bothers me because I have a working wif...

  • Casual Listener
  • Hey! I'm a Spotify free user. I have the newest update to my phone (iOS 9.1) and I have the latest update for Spotify. My problem is that when I start the app it says "connecting.." And then "no c...
  • Arnt1
  • Casual Listener
  • 511 Views
  • 1 replies
  • 0 likes
  • network
  • 511 Views
  • 1 replies
  • 0 likes

In offline mode some album covers disappear

Hi there I am using Spotify on my iPhone6 and have the following situation.In online mode album covers are always shown(of course), but as soon as I switch to offline mode all my offline music is available, but not all album covers are available. I d...

  • Newbie
  • Hi there   I am using Spotify on my iPhone6 and have the following situation. In online mode album covers are always shown(of course), but as soon as I switch to offline mode all my offl...
  • Horiakuma
  • Newbie
  • 296 Views
  • 1 replies
  • 1 likes
  • 296 Views
  • 1 replies
  • 1 likes

Can not play Spotify on Yamaha RX-A730 Receiver through USB connection

I can connect my iPhone or a memory stick to the USB connection on the front of the Yamaha receiver and play music on my phone or on the memory stick. However, when I try to play songs from Spotify using the USB connection, I can see the album artwor...

  • Casual Listener
  • I can connect my iPhone or a memory stick to the USB connection on the front of the Yamaha receiver and play music on my phone or on the memory stick.  However, when I try to play songs from Spo...
  • DaHan
  • Casual Listener
  • 1420 Views
  • 1 replies
  • 1 likes
  • no sound
    Spotify
    usb
    Yamaha
  • 1420 Views
  • 1 replies
  • 1 likes

Spotify Won't Stay Logged In

Ever since downloading the latest version of Spotify, my spotify in my iPhone has not been staying logged into my account after I close the app. This wouldn't be so much of a problem if I didn't listen to my playlists offline. Everything I log back i...

  • Casual Listener
  • Ever since downloading the latest version of Spotify, my spotify in my iPhone has not been staying logged into my account after I close the app. This wouldn't be so much of a problem if I didn't list...
  • kathygee465
  • Casual Listener
  • 2082 Views
  • 5 replies
  • 0 likes
  • 2082 Views
  • 5 replies
  • 0 likes

Solved!! iOS 9.0.2 iPhone 6S Plus

Hi, so. I had iPhone 6 Plus and now i got iPhone 6S Plus. I had Taylor Swift songs on it and some other that i bought/downloaded. It worked perfectly on iPhone 6 Plus, BUT when i synced my new iPhone 6S Plus these songs doesnt work anymore. Have almo...

  • Music Fan
  • Hi, so. I had iPhone 6 Plus and now i got iPhone 6S Plus. I had Taylor Swift songs on it and some other that i bought/downloaded. It worked perfectly on iPhone 6 Plus, BUT when i synced my new iPhone...
  • user-removed
  • Not applicable
  • 3673 Views
  • 26 replies
  • 0 likes
  • 3673 Views
  • 26 replies
  • 0 likes

Spotify won't connect over Wlan

Hi!The Spotify App on my new iPhone 6 won't connect over Wlan. When i turn Wifi off everything is fine.I never had problems with my old iPhone 4. Is there a Solution?Thx fix3l

  • Casual Listener
  • Hi! The Spotify App on my new iPhone 6 won't connect over Wlan. When i turn Wifi off everything is fine. I never had problems with my old iPhone 4.   Is there a Solution? Thx fix3l  
  • Fix3l
  • Casual Listener
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

IPAD SYNC NOT WORKING

MY IPAD IS NOT SYNCING "WHY" IT IS ON THE SAME WIFI AND SPOTIFY IS NOT USING CLOUDS IT IS USING ROAMING LOCAL (NORMALLY) (HIDDEN) EMPTIED THE HIDDEN FILE DATA BECAUSE IT IS MAKING MY HARD DRIVE SLOW IT IS NOT PROPER TO USE USER DATA PERSONAL ON INDIV...

  • Newbie
  • MY   IPAD  IS    NOT   SYNCING   "WHY"     IT    IS    ON   THE  SAME WIFI  AN...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Solved!! "Unable to Play Track" - I'm getting fed up.

I'm becoming more and more frustrated with this annoying message. I've been using Spotify for months, and for me it is the perfect solution for my music. I have a Premium subscription. However, it's getting beyond annoying that I get songs in my play...

  • Casual Listener
  • I'm becoming more and more frustrated with this annoying message.   I've been using Spotify for months, and for me it is the perfect solution for my music. I have a Premium subscription. &...
  • beckyp3434
  • Casual Listener
  • 36889 Views
  • 22 replies
  • 0 likes
  • 36889 Views
  • 22 replies
  • 0 likes