Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
This is more of an enhancement request, than a new idea. Please resize and increase the size of the "Add to playlist" window in the iPad app and desktop. There is so much screen space. Please adjust the sensitivity of the scrolling of the window in the iPad app. Each time i try to scroll down the list, the whole window tries to move. Also, the "Liked Songs" playlist cant be uncheck right away. I need to scroll up just a little before i can uncheck it in the small window its frustrating. Tried to use a stylist and still the same experience. Thanks
As far as I can tell this issue is only affecting iPadOS.
Typically, when tapping the menu “3” dots and tapping “Add to playlist “ you can see a long list of available playlists so you could add the song to multiple playlists without having to scroll.
After the last update the playlist view area has been drastically shrunk to the point you can only see two playlists. Not sure if this is a bug or a purposeful change…. but please can you change it back.
I now only add to playlists on my phone as this change makes doing it on a iPad an exercise in frustration.
Plan
Premium
Country
Ireland
Device
iPad 9th gen.
Operating System
iPadOS 18.2
My Question or Issue
Not sure how but the pop up window for adding song to a playlist has gotten very small on my iPad. It used to take up most of the screen, but now it’s so small that it’s difficult to scroll down through my list of playlists.
I’ve checked settings and looked online and can’t seem to find any way to change the size back. Any help would be appreciated.
Plan
Free
Country
United States
Device
iPad 9th Generation
Operating System
iOS 18.1.1
My Question or Issue
The box to add a song to my playlist is currently too small to use and it only shows two or three playlists at a time. This has been happening since the new update launched. Is anyone else having this issue?
it's not reasonable that iPad, yet only one album is showing. The album is supposed to show 3 to 4 albums
Hey folks,
Apologies for not responding earlier, we've somehow missed this post. We've now moved it to the Help board as it better fits here.
Furthermore, we'd like to inform you that the issue you're describing has been identified and a fix has been deployed which will be available in the next app version.
Should the issue persist after updating, please let us know so we can investigate further.
Cheers,
I had this same problem on my iPad. I just did the new update today (1-30-25) and the problem is fixed. I just want to mention, though, that when I first did the update, it looked like the problem wasn’t fixed. I had to turn the iPad off and then turn it back on and then the larger expanded “Add to Playlist” screen showed up.
It’s the same for me and it’s very frustrating. As someone,some else said you can click the three dots and “add to playlist” and it’ll be full. There’s also clicking the green tick, closing the pop up then opening it again and this time it should be full. Or you do the swipe left thing. They’re what’s worked for me. It’s tedious but at least the thing is full.
Are you saying you need to go through several steps every time you want to access the full “Add to Playlist” screen? I only had to do the iPad off/on maneuver once. Since then, the screen always opens up as a full screen.
You can only see 4 playlists at a time, on such a massive screen? The popup widget needs to be made longer and take up the whole screen. We don’t need to still see the currently playing song; we are adding it to a playlist.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…