Shuffle Mode : Can't switch off (Premium)

[Sirhannes]

Plan

Premium

Country

Device

iPhone 6s

Operating System

13.2

My Question or Issue

The Audiobook I am listening to has 380 tracks. I switched shuffle off. But when listening to this audiobook, Spotify turned shuffle mode on and I am lost now.

I switched it off (the green kind of two arrows are not green).

BUT in the playlist view the big green circle play button has still that shuffle icon. 

This behavior I find on the App on iOS only. My MacBookPro behaves as expected.

The Spotify App is updated so far.

Bug or I am too dumb?

[Jeremy]

Hey there @Sirhannes,

Thank you for your post here in the Community. We're happy to help.

Can you try to to tap Shuffle  to turn it off?

Let us know how everything goes so that we can keep on assist you if you need us to. We're always one reply away 🙂

Cheers!

[Sirhannes]

In the App at this big green play button: no, I cannot tap it away.
I can only switch it off in the „cover“ screen. There is - on the left bottom side - the shuffle icon which is right now: grey.
But when I go back into playlist screen, the shuffle icon is switched on.

Cheers

[Jeremy]

Hey again @Sirhannes,

Thank you for your reply and confirmation.

Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

If that doesn't do the trick - can you let us know which version of the app you have?

Keep us posted 🙂

Cheers!