Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
68342 Views
16 replies
37 likes

68342 Views
16 replies
37 likes

Solved!!Superuser Contribution Spotify keeps crashing

PlanPremiumCountryBelgium Device:iPhone 8, HP Envy laptop 13-ad0xxOperating SystemiOS 14.2, Windows 10 My Question or IssueMy spotify keeps crashing on my phone and computer. I’ve deleted it a couple of times on both my devices and the problem is sol...

manna1
Casual Listener
Plan Premium Country Belgium Device: iPhone 8, HP Envy laptop 13-ad0xx Operating System iOS 14.2, Windows 10 My Question or Issue My spotify keeps crashing on my phone and comp...
2021-01-09 8:42:44 PM
2021-01-10 9:21:27 PM
Eni
Moderator
1109 Views
1 replies
0 likes

1109 Views
1 replies
0 likes

Superuser Contribution Daily Mixes Getting Messed Up

PlanPremiumCountryUSDeviceiPhone XSOperating SystemiOS 13.1.3 My Question or Issue My daily mixes have previously been great. I listen to a few diffrent genres and each of my mixes for those are great. I mostly listen to Christian and worship music. ...

actuallyalexis
Casual Listener
Plan Premium Country US Device iPhone XS Operating System iOS 13.1.3 My Question or Issue My daily mixes have previously been great. I listen to a few diffrent genres...
2019-10-22 3:44:29 PM
2021-01-10 8:33:20 PM
rightsideout
Visitor
1294 Views
4 replies
3 likes

1294 Views
4 replies
3 likes

Superuser Contribution Can't share a song in messenger

PlanPremiumCountryNorwayDeviceiPhone XSOperating SystemiOS 14.3 My Question or IssueI can't share songs in Messenge. The whole app freezes when I try. Have to close the whole thing to be able to use it again. Regards,Julia

Julia69
Visitor
Plan Premium Country Norway Device iPhone XS Operating System iOS 14.3 My Question or Issue I can't share songs in Messenge. The whole app freezes when I try. Have to close t...
2021-01-09 4:20:16 PM
2021-01-10 4:51:33 PM
Eni
Moderator
1655 Views
1 replies
1 likes

1655 Views
1 replies
1 likes

Superuser Contribution Old Ipod needs old App version

PlanPremiumCountryNLDeviceiPod touchOperating SystemiOS 6.1.6My Question or IssueCan you please give me a Store update that suits this version of my iOS. After factory reset i have lost the Spotify app Please help....

Ipodiot
Casual Listener
Plan Premium Country NL Device iPod touch Operating System iOS 6.1.6 My Question or Issue Can you please give me a Store update that suits this version of my iOS. After fact...
2020-11-16 5:44:31 PM
2021-01-10 9:46:29 AM
Ipodiot
Casual Listener
573 Views
2 replies
0 likes

573 Views
2 replies
0 likes

Superuser Contribution Recently Played Artists Doesn't Appear or Show Up

PlanPremiumCountryCanadaDeviceiPhone 7 and Windows Operating SystemiOS 11.4 and Windows 10 My Question or IssueI cannot see any of my friends' recently played artists on their profile page. I only see their playlists on their profile page. My friend,...

user-removed
Visitor
Plan Premium Country Canada Device iPhone 7 and Windows Operating System iOS 11.4 and Windows 10 My Question or Issue I cannot see any of my friends' recently played ar...
2018-07-06 5:50:32 AM
2021-01-10 9:07:57 AM
countsian
Casual Listener
31485 Views
5 replies
3 likes

31485 Views
5 replies
3 likes

Superuser Contribution Shuffle Mode : Can't switch off (Premium)

PlanPremiumCountry DeviceiPhone 6sOperating System13.2 My Question or Issue The Audiobook I am listening to has 380 tracks. I switched shuffle off. But when listening to this audiobook, Spotify turned shuffle mode on and I am lost now. I switched it ...

Sirhannes
Regular
Plan Premium Country Device iPhone 6s Operating System 13.2 My Question or Issue The Audiobook I am listening to has 380 tracks. I switched shuffle off. But when liste...
2021-01-07 7:37:45 PM
2021-01-09 3:16:12 PM
Jeremy
Spotify Legend
1108 Views
3 replies
0 likes

1108 Views
3 replies
0 likes

Superuser Contribution [iOS] Spotify app crashing + draining battery?

PlanPremiumCountryThe NetherlandsDeviceiPhone 12Operating SystemiOS 14.2.1 (latest) My Question or IssueHi there, My Spotify app often crashes in the background when I am listening to music (it maybe happens a few times per day). I can listen to a lo...

user56444
Visitor
Plan Premium Country The Netherlands Device iPhone 12 Operating System iOS 14.2.1 (latest) My Question or Issue Hi there, My Spotify app often crashes in the background when...
2020-11-25 9:50:22 PM
2021-01-09 4:08:05 AM
Mandysierz18
Casual Listener
1146 Views
6 replies
6 likes

1146 Views
6 replies
6 likes

Superuser Contribution Songs in album randomly stops playing

I have noticed this happening for the past 1 week or so. When I go to my library and click on a song in one of my saved albums, nothing happens. This is really annoying as the only way to fix it is to restart Spotify app. And then the issue repeats a...

p0p9y9
Regular
I have noticed this happening for the past 1 week or so. When I go to my library and click on a song in one of my saved albums, nothing happens. This is really annoying as the only way to fix it is t...
2020-08-27 2:02:30 PM
2021-01-08 9:24:52 PM
CarlosE
Moderator
1525 Views
7 replies
0 likes

1525 Views
7 replies
0 likes

Spotify Time

This morning, I checked on my phone to see how many minutes I've spent on my phone with an app that I use and trust. I was expecting to see Spotify be 1 hour or so, but when I turned the app on, it said that I has spent eight hours on Spotify. So, I'...

JackReynolds05
Music Fan
This morning, I checked on my phone to see how many minutes I've spent on my phone with an app that I use and trust. I was expecting to see Spotify be 1 hour or so, but when I turned the app on, it s...
2021-01-08 3:48:22 PM
339 Views
0 replies
0 likes

339 Views
0 replies
0 likes

[iOS] Troubleshoting

My Spotify stopped offering 30 minutes of ad free listening after I pushed "no thanks" a few times and started listening to it on an iPhone instead of an iPad. if anyone knows how to fix this please help me.

Mk132
Visitor
My Spotify stopped offering 30 minutes of ad free listening after I pushed "no thanks" a few times and started listening to it on an iPhone instead of an iPad. if anyone knows how to fix this please ...
2021-01-07 12:21:06 AM
282 Views
0 replies
0 likes
iOS

282 Views
0 replies
0 likes

Solved!!Superuser Contribution Spotify crashes on iOS 14.3

PlanFree DeviceiPhone 11 ProOperating System(iOS 14.3 My Question or Issue:My Spotify app keeps crashing. It also crashed when I was on iOS 14.2. It crashes at around 1 hour of using the app. I’ve tried the “Clean reinstall” and making a new account ...

user-removed
Visitor
Plan Free Device iPhone 11 Pro Operating System (iOS 14.3 My Question or Issue: My Spotify app keeps crashing. It also crashed when I was on iOS 14.2. It crashes at around 1 ho...
2021-01-04 2:25:59 PM
2021-01-07 6:25:28 PM
user-removed
Not applicable
25990 Views
15 replies
4 likes

25990 Views
15 replies
4 likes

Solved!!Superuser Contribution [iPhone] Downloaded artists (thus songs) not showing when offline

PlanPremiumCountryEUDeviceiPhone 6sOperating SystemiOS 14.01 My Question or IssueSteps to reproduce:1) On my iPhone w/ latest Spotify app version (01/2021), I navigate to Your Library -> Artists2) I intend to pick an artist for whom I have downloaded...

ronnieb78
Regular
Plan Premium Country EU Device iPhone 6s Operating System iOS 14.01 My Question or Issue Steps to reproduce: 1) On my iPhone w/ latest Spotify app version (01/2021), I navigate to Y...
2021-01-06 9:35:47 AM
2021-01-07 11:16:52 AM
Alex
Spotify Legend
735 Views
4 replies
0 likes
ios offline iphone

735 Views
4 replies
0 likes

Superuser Contribution Whatsapp sound messages stops podcast

PlanPremiumCountryNorwayDevice(iPhone 7)Operating System(iOS 14.2) My Question or IssueWhen I use Spotify to listen to podcasts, and then play a sound message from whatsapp, the podcast doesn`t continue autoatically! I have to manually enter Spotify ...

idaklaudiussen
Visitor
Plan Premium Country Norway Device (iPhone 7) Operating System (iOS 14.2) My Question or Issue When I use Spotify to listen to podcasts, and then play a sound message from whatsapp, ...
2021-01-06 8:48:55 AM
2021-01-07 9:02:27 AM
Jeremy
Spotify Legend
820 Views
1 replies
0 likes

820 Views
1 replies
0 likes

Superuser Contribution Downloaded albums lost on iPhone 7

Spotify Premium user, iPhone 7 running iOS 14.3. Once again, the albums I've downloaded over the last 6 months, since the last time this happened, disappeared after upgrading to the latest version of the Apple iOS. Only three albums out of >50 are st...

momwab
Casual Listener
Spotify Premium user, iPhone 7 running iOS 14.3. Once again, the albums I've downloaded over the last 6 months, since the last time this happened, disappeared after upgrading to the latest version of...
2021-01-06 5:51:37 AM
2021-01-07 8:15:31 AM
Jeremy
Spotify Legend
234 Views
1 replies
0 likes

234 Views
1 replies
0 likes

Superuser Contribution Can you please fix your app.

PlanPremiumCountryUsaDeviceiPhone 11Operating System(iOS 14.3 My Question or IssueWhy does this app still kill my phone battery and crash constantly? This has been going on for months and I have used this app and paid for premium for years. If you ca...

Kkoontz94
Casual Listener
Plan Premium Country Usa Device iPhone 11 Operating System (iOS 14.3 My Question or Issue Why does this app still kill my phone battery and crash constantly? This has been going on f...
2021-01-06 5:03:03 AM
2021-01-07 8:14:05 AM
Mihail
Spotify Legend
406 Views
1 replies
1 likes

406 Views
1 replies
1 likes

Superuser Contribution Spotify quits itself on iPhone

One my iPhone 7 with software 14.0.1 Spotify will randomly quit itself and my music will stop playing and I’ll have to reopen the app and press play. This is a consistent problem. I can’t fully listen through a song without having to go back on my ph...

Arw98
Casual Listener
One my iPhone 7 with software 14.0.1 Spotify will randomly quit itself and my music will stop playing and I’ll have to reopen the app and press play. This is a consistent problem. I can’t fully liste...
2020-12-30 6:33:40 PM
2021-01-07 8:12:24 AM
Ver
Spotify Legend
1008 Views
5 replies
1 likes

1008 Views
5 replies
1 likes

Superuser Contribution Selecting multiple tracks to add to your playlist

In my desktop MAC this option to select and shift selects all the tracks and save to my playlist works fine. But with iPad app you are unable to perform this function. Are there any work around for this.At present you can perform this on individual t...

phpnukes
Regular
In my desktop MAC this option to select and shift selects all the tracks and save to my playlist works fine. But with iPad app you are unable to perform this function. Are there any work around for t...
2021-01-04 6:56:56 AM
2021-01-06 1:02:52 PM
Ivan
Spotify Legend
455 Views
1 replies
0 likes

455 Views
1 replies
0 likes

Superuser Contribution apple music starts instead of spotify with car bluetooth

PlanPremiumCountryEuropeDeviceiPhone 12Operating SystemiOS 14.2.1 My Question or IssueHi all, I have an issue when starting the music streaming as I get into my car.The car automatically connects via bluetooth to the iPhone and when I select to play ...

njsu-6zex_hx
Newbie
Plan Premium Country Europe Device iPhone 12 Operating System iOS 14.2.1 My Question or Issue Hi all, I have an issue when starting the music streaming as I get into my car. ...
2021-01-05 11:32:05 AM
2021-01-06 11:54:15 AM
Alex
Spotify Legend
3354 Views
1 replies
1 likes

3354 Views
1 replies
1 likes

Superuser Contribution [iOS][Other] iOS keeps crashing during song

So, Spotify keeps crashing during a listen to any song. It’s been crashing at random intervals of the song; the first few times it kept crashing at 0:45 seconds in, then 1:45 in, but the one consistent part was when I opened the app, the song always ...

Richyman
Casual Listener
So, Spotify keeps crashing during a listen to any song. It’s been crashing at random intervals of the song; the first few times it kept crashing at 0:45 seconds in, then 1:45 in, but the one consiste...
2020-12-09 11:41:43 AM
2021-01-06 8:31:15 AM
Ver
Spotify Legend
424 Views
3 replies
0 likes
iOS
Other

424 Views
3 replies
0 likes

Superuser Contribution App crashes constantly- Rogan will not play with download

PlanFree/PremiumCountryUSA DeviceiPhone 11 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify app crashes every time I use it to listen to Joe Rogan. I am frequently out of cell/wifi range so I download Rogan show...

norope
Newbie
Plan Free/Premium Country USA Device iPhone 11 Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify app crashes ever...
2021-01-04 12:00:21 AM
2021-01-06 7:55:11 AM
Ivan
Spotify Legend
3507 Views
1 replies
0 likes

3507 Views
1 replies
0 likes

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