Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Shuffle not working/ repeat keeps turning itself on

Shuffle not working/ repeat keeps turning itself on

Plan

Premium

Country

US

Device

iPhone 6

Operating System

Current iOS

 

 

My Question or Issue

For maybe even a year now, it has been impossible for me to shuffle my music, every time that I try to it picks a random song in the playlist but when that song is over shuffle turns itself off (icon is no longer highlighted) and the repeat all option turns itself on. I have tried turning off auto play and I have tried reinstalling, but neither of these have worked. Please, somebody give me insight into this issue.

Reply
1 Reply

Hey @Johnny_Necktie and welcome to the Community.

Hope you're doing great!

 

Could you try using the Sign Out Everywhere and Remove Offline Devices options, probably resetting your account's password too, from your Spotify account page.


Hope it helps 🙂

Suggested posts