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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52672 Views
  • 16 replies
  • 36 likes
  • 52672 Views
  • 16 replies
  • 36 likes

Song and discography missing from artists page

PlanFreeCountry DeviceiPad 5th genOperating SystemIOS 12.2 My Question or Issuecan’t find songs or the discography listing anywhere on the artists page. It shows concert dates, apparel you can purchase, and artists pick. Please fix

  • Casual Listener
  • Plan Free Country   Device iPad 5th gen Operating System IOS 12.2   My Question or Issue can’t find songs or the discography listing anywhere on the artists page. It shows concert...
  • pulsemod
  • Regular
  • 473 Views
  • 1 replies
  • 1 likes
  • 473 Views
  • 1 replies
  • 1 likes

I can only get: shuffle play, about, and offers ... I have a premium account

Facts: Spotify was working fine yesterday. Now, nothing is working as it was. I use an iPod touch 6th generation. The iOs is current. I've been using the same setup for years without many issues. No other apps are installed on the device. I use it ex...

  • Regular
  • Facts:   Spotify was working fine yesterday. Now, nothing is working as it was. I use an iPod touch 6th generation. The iOs is current. I've been using the same setup for years without many is...
  • pulsemod
  • Regular
  • 360 Views
  • 1 replies
  • 1 likes
  • 360 Views
  • 1 replies
  • 1 likes

Oops something went wrong (home screen) + unable to see tracks for artists

PlanPremiumCountryDenmark DeviceiPhone 5SOperating SystemiOS 12.2 My Question or IssueFor a week or so now, my Spotify app has been getting increasingly worse. On the home-screen i get "oops something went wrong" and when i seach for artists their pr...

  • Casual Listener
  • Plan Premium Country Denmark  Device iPhone 5S Operating System iOS 12.2   My Question or Issue For a week or so now, my Spotify app has been getting increasingly worse.  On...
  • astomp82
  • Casual Listener
  • 1968 Views
  • 15 replies
  • 4 likes
  • 1968 Views
  • 15 replies
  • 4 likes

Blank home screen blank album screens

PlanPremiumCountryUSADeviceiPhone 8 PlusOperating System IOS 12.2 My Question or IssueBlank home screen and album pages for most of all artists. Gives me the something went wrong notice on the home screen. Some artists will display the top tracks but...

  • Newbie
  •   Plan Premium Country USA Device iPhone 8 Plus Operating System IOS 12.2   My Question or Issue Blank home screen and album pages for most of all artists. Gives me the something ...
  • Bereft
  • Newbie
  • 1034 Views
  • 3 replies
  • 3 likes
  • 1034 Views
  • 3 replies
  • 3 likes

Can't play artist's discography in offline mode

PlanPremiumCountryUKDeviceiPhone SE Since the new update, I can't listen to an artist's discography when I'm in offline mode. I only can listen to individual albums, which is really annoying. Majority of the time, I listen to music in offline mode an...

  • Casual Listener
  •   Plan Premium Country UK Device iPhone SE   Since the new update, I can't listen to an artist's discography when I'm in offline mode. I only can listen to individual albums, which ...
  • 446 Views
  • 0 replies
  • 4 likes
  • 446 Views
  • 0 replies
  • 4 likes

Downloads disappear

PlanPremiumCountryAustriaDeviceIPhone XROperating SystemIOS 12.2 My Question or IssueI have 400 songs downloaded for offline listening on my Phone. In the last 4 months however some of the songs startet disappearing. They are not removed from Spotify...

  • Newbie
  • Plan Premium Country Austria Device IPhone XR Operating System IOS 12.2   My Question or Issue I have 400 songs downloaded for offline listening on my Phone. In the last 4 months howev...
  • 437 Views
  • 0 replies
  • 0 likes
  • 437 Views
  • 0 replies
  • 0 likes

Crossfade not working on iPhone, only in Macbook

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Homepage Tweeking Out

On Student PremiumUS Device: iPhone X ROperating System: 12.2 What Happened:I opened the Spotify app Apr 27th and the page flashes then got stuck between two pages (I think?). Please see attachment for more clarification as well as the fix. Resolutio...

  • Newbie
  • On Student Premium US   Device: iPhone X R Operating System: 12.2   What Happened: I opened the Spotify app Apr 27th and the page flashes then got stuck between two pages (...
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Get stuck at loading page

Hi, I had been using Spotify free for almost 3 years on my iPad Air 2 without any problem both in Turkey and Germany since few days ago.I have iOS 12.2 on my iPad now. The problem is that whenever I try to use Spotify now, I get stuck at the loading ...

  • Newbie
  • Hi, I had been using Spotify free for almost 3 years on my iPad Air 2 without any problem both in Turkey and Germany since few days ago. I have iOS 12.2 on my iPad now.   The problem is that ...
  • Loxer
  • Community Legend
  • 643 Views
  • 1 replies
  • 0 likes
  • “iPad” “problem” “loading page”
  • 643 Views
  • 1 replies
  • 0 likes

Play Glitch on Locked Device

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 12.2 My Question or Issue Hi! Recently I’ve noticed a glitch where I’ll be playing music, pause it from the lockscreen, and turn off the screen but it’ll just start playing again. It doesn’t alw...

  • Casual Listener
  • Plan Premium Country USA Device iPhone XR Operating System iOS 12.2   My Question or Issue   Hi! Recently I’ve noticed a glitch where I’ll be playing music, pause it from the loc...
  • Loxer
  • Community Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Bug

PlanPremiumCountryUSDeviceIPhone 7 PlusOperating SystemIOS 12.2 My Question or Issue Every time I go to edit my 9000+ song playlist it crashes once I reach a certain point in my playlist. It would’ve much easier if we were able to search a song in a ...

  • Casual Listener
  •   Plan Premium Country US Device IPhone 7 Plus Operating System IOS 12.2   My Question or Issue   Every time I go to edit my 9000+ song playlist it crashes once I reach a c...
  • Jᴀᴄᴋ
  • Roadie
  • 3123 Views
  • 3 replies
  • 0 likes
  • 3123 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problems with a playlist that plays nonstop

PlanPremiumCountryChileIphone 6OperatingentelMy Question or IssueTengo una playlist que no para de sonar, aunque ponga otra playlist, sigue sonando la misma

  • Newbie
  • Plan Premium Country Chile Iphone 6 Operating entel My Question or Issue Tengo una playlist que no para de sonar, aunque ponga otra playlist, sigue sonando la misma
  • Peter
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Don't Show Not Downloaded songs in Albums

PlanPremiumCountrySwitzerland DeviceiPhone XS MaxOperating SystemiOS 12.2 My Question or Issue I am seeing all the songs of an album, eventhough I want to see only my downloaded songs. I am pretty sure it was like that before. I only want to see my s...

  • Newbie
  • Plan Premium Country Switzerland   Device iPhone XS Max Operating System iOS 12.2   My Question or Issue   I am seeing all the songs of an album, eventhough I want to see o...
  • Peter
  • Spotify Legend
  • 434 Views
  • 1 replies
  • 1 likes
  • 434 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify plays music as soon as I lock my iPhone.

When Spotify is open on my iPhone it plays music as soon as I lock the phone. Even if I go into the app, press pause, go back to the home screen and then lock the phone it will play the music. The only way to stop this is by fully closing the app.

  • Newbie
  • When Spotify is open on my iPhone it plays music as soon as I lock the phone. Even if I go into the app, press pause, go back to the home screen and then lock the phone it will play the music. The on...
  • Peter
  • Spotify Legend
  • 1036 Views
  • 3 replies
  • 2 likes
  • 1036 Views
  • 3 replies
  • 2 likes

Superuser Contribution Podcast Restarts in BMW

PremiumCountry USA Device - Iphone X My Question or IssueEvery time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restarts from the beginning. This is very frustrating because I have to memorize...

  • Newbie
  • Premium Country USA   Device - Iphone X   My Question or Issue Every time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restart...
  • Peter
  • Spotify Legend
  • 843 Views
  • 1 replies
  • 1 likes
  • 843 Views
  • 1 replies
  • 1 likes

Song info on locked screen frozen

PlanPremiumCountryNorwayDeviceiPhone Xs MaxOperating System(iOS 12.2) My Question or IssueFor a few weeks now the song info on locked screen has been showing the same song and time for that song, exactly like in the attached screenshot, when I’m list...

  • Newbie
  • Plan Premium Country Norway Device iPhone Xs Max Operating System (iOS 12.2)   My Question or Issue For a few weeks now the song info on locked screen has been showing the same song an...
  • 329 Views
  • 0 replies
  • 1 likes
  • 329 Views
  • 0 replies
  • 1 likes

[Podcast] Episodes not marked as finished and not played in order

PlanPremiumCountryGermanyDeviceiPhone 8Operating SystemiOS 12.1.4 My Question or IssueHiyas, I am listening to podcasts on my phone, but even tho listening to an episode until the very end the episodes are not marked as finished.If I go back to the u...

  • Newbie
  • Plan Premium Country Germany Device iPhone 8 Operating System iOS 12.1.4   My Question or Issue Hiyas, I am listening to podcasts on my phone, but even tho listening to an episode unti...
  • 701 Views
  • 0 replies
  • 2 likes
  • bug
    Podcasts
  • 701 Views
  • 0 replies
  • 2 likes

Podcast Episodes Can’t be Replayed

Plan: PremiumUSAiPhone 7, Windows 10 I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I try to play the episode, it skips to the next one and shows the...

  • Newbie
  • Plan: Premium USA iPhone 7, Windows 10   I’m having an issue with podcast episodes not being marked as “played” whenever I finish them. They show as having “1 min left” but don’t, and when I...
  • webm0nk3y
  • Newbie
  • 803 Views
  • 1 replies
  • 0 likes
  • Podcasts
    Unplayed
  • 803 Views
  • 1 replies
  • 0 likes

Play first song and switches to gospel music

This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel. I have deleted the app and reinstalled, however, it does the same thing across...

  • Newbie
  • This Monday I have noticed that when I select a playlist on Spotify through my premium account on all iOS Devices it plays the first song and then goes straight to gospel.  I have deleted the ap...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

IOS music starts playing whenever I lock my phone

PlanPremiumCountryCanadaDeviceIphone xs maxOperating System(iOS 12) My Question or Issuemusic starts playing whenever I press the lock button to put my phone in my pocket. This is very annoying. It’s only when the lock screen widget is there. If I cl...

  • Casual Listener
  •   Plan Premium Country Canada Device Iphone xs max Operating System (iOS 12)   My Question or Issue music starts playing whenever I press the lock button to put my phone in my po...
  • Jitrixis
  • Newbie
  • 13971 Views
  • 12 replies
  • 21 likes
  • 13971 Views
  • 12 replies
  • 21 likes