Sincronizar musicas

[mcrafaerel]

I will speak in portuguese ok? Nao consigo sincronizar minhas musicas para offline,tenho a conta premium e um tempo atras ainda conseguia mais agora nao esta dando mais,o
Problemaé q nao atualizei meu iphone para ios8?

[OviiiOne]

Hello and welcome to the Spotify Community!

Sorry english reply, I'm from Spain, but don't know how to speak portuguese...

Please, check that you have at least 500MB free, Spotify won't start syncing if you have less than 500MB.

[mcrafaerel]

Thank you, but i have 1,4gb and the problem be continued

[OviiiOne]

Then I recommend you to contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyAjuda (PT).

 
If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉