Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Some songs/albums don't play

Some songs/albums don't play

Plan: Family, Premium, US

 

Device: iPhone 12 Pro

Operating System: iOS 14.3

 

My Question or Issue

Some songs or albums don't play anymore. I tap on these songs and the app doesn't respond. I can see that these songs are available on Spotify as they are not greyed out like the songs that were removed from Spotify. I have tried the Desktop app too on my Mac and the same problem exists. When I go to such an album's page, and if I tap on a saved song, then it plays perfectly. But the moment I tap on next and if it's not a saved song the entire queue breaks and nothing plays. I have been experiencing this issue for about 2 months now. Please help me! I spend way too much time on spotify to be able to ignore this.

I experienced this issue most recently for this album: Joyful by Andras

Thanks!

 

 

 

 

 

 

 

Reply
1 Reply

Re-installing the app fixed it!

Suggested posts