Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52593 Views
16 replies
36 likes

52593 Views
16 replies
36 likes

Solved!!Superuser Contribution delete unseeable songs

hi I added some songs/podcasts to a playlist a while ago and the artist deleted the songs I think.so now I have 0 songs left in my playlist and it says that I have 19 tracks on it. even when I turn the ‘hide unplayable songs’ setting off... is there ...

Sullii
Regular
hi I added some songs/podcasts to a playlist a while ago and the artist deleted the songs I think. so now I have 0 songs left in my playlist and it says that I have 19 tracks on it. e...
2021-01-01 12:59:39 PM
2021-01-02 1:44:24 PM
Jeremy
Spotify Legend
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

Superuser Contribution iOS app crashing

PlanFree/PremiumCountryFranceDevice(iPhone SE 2020)Operating System(iOS 14.2)My Question or IssueHello,For 2 weeks the spotify application has been shutting down by itself for no reason on my iphone. I think it came from my phone but no because I jus...

titis14
Regular
Plan Free/Premium Country France Device (iPhone SE 2020) Operating System (iOS 14.2) My Question or Issue Hello, For 2 weeks the spotify application has been shutting down by itself for n...
2020-12-16 10:00:52 PM
2021-01-02 10:31:48 AM
Jeremy
Spotify Legend
734 Views
8 replies
2 likes

734 Views
8 replies
2 likes

Superuser Contribution Music pausing on iPad when switching apps

PlanPremiumCountryUSADeviceiPad (6th Generation)Operating SystemiPadOS 14.3 My Question or Issue the music pauses and skips when I switch from app to app. I had no problem on my iPhone.

burningmidnight
Casual Listener
Plan Premium Country USA Device iPad (6th Generation) Operating System iPadOS 14.3 My Question or Issue the music pauses and skips when I switch from app to app. I had no pro...
2020-12-31 4:44:05 PM
2021-01-02 10:08:42 AM
Jeremy
Spotify Legend
471 Views
1 replies
0 likes

471 Views
1 replies
0 likes

Superuser Contribution IPhone X Mute

Hi,I'm having problems with the app on my iPhone X : after I download a playlist, the iPhone X is muted : sound don't play anymore, no music, ... and the menus are also very slow. Turning the mute button on and off does not work. Resetting the phone ...

AnnSofie97
Casual Listener
Hi, I'm having problems with the app on my iPhone X : after I download a playlist, the iPhone X is muted : sound don't play anymore, no music, ... and the menus are also very slow. Turning the mute ...
2020-12-09 8:04:04 PM
2021-01-02 9:37:38 AM
Jeremy
Spotify Legend
749 Views
3 replies
0 likes

749 Views
3 replies
0 likes

Spotify randomly pauses

When I listen to Spotify when using the app called Ibispaint X to draw.. the music randomly pauses but when I listen to Spotify anywhere else it doesn’t pause at all.. I’m starting to get scared because I feel like I’m getting hacked or something.

rinatessell
Visitor
When I listen to Spotify when using the app called Ibispaint X to draw.. the music randomly pauses but when I listen to Spotify anywhere else it doesn’t pause at all.. I’m starting to get scared beca...
2020-07-19 1:03:13 PM
2021-01-02 4:36:39 AM
poptartfandom
Visitor
6110 Views
3 replies
2 likes

6110 Views
3 replies
2 likes

Superuser Contribution Spotify Premium Mobile Not Working With Bluetooth

I recently purchased Spotify Premium, and I tried using it on the mobile app. My plan shows up as premium and I have the premium features, but when I connect my bluetooth earbuds to my phone, the spotify premium features (devices, group session, song...

floofythealpaca
Newbie
I recently purchased Spotify Premium, and I tried using it on the mobile app. My plan shows up as premium and I have the premium features, but when I connect my bluetooth earbuds to my phone, the spo...
2020-12-31 4:28:29 AM
2021-01-01 8:28:59 AM
Jeremy
Spotify Legend
541 Views
1 replies
0 likes

541 Views
1 replies
0 likes

[iOS][Other] Why isn’t icon showing up on Home Screen?

Icon doesn’t appear on Home Screen

Katherindw
Visitor
Icon doesn’t appear on Home Screen
2020-12-30 6:20:11 PM
2021-01-01 3:25:42 AM
Billy-J
Spotify Star
292 Views
1 replies
0 likes

292 Views
1 replies
0 likes

Superuser Contribution Unable to view lyrics

PlanPremiumCountryUSADeviceiPhone 12, iPad, PCOperating SystemLatest IOS, Latest Win10 My Question or IssueI am unable to view the lyrics (my iPhone, iPad, or PC). I followed all of the tutorials as to where you click to turn on the lyrics at the bot...

dbren1
Casual Listener
Plan Premium Country USA Device iPhone 12, iPad, PC Operating System Latest IOS, Latest Win10 My Question or Issue I am unable to view the lyrics (my iPhone, iPad, or PC). I followed...
2020-12-30 7:33:13 PM
2020-12-31 8:17:35 PM
Novy
Moderator
455 Views
1 replies
0 likes

455 Views
1 replies
0 likes

Crackling/popping on bass notes

PlanPremiumCountry United StatesDeviceiPhone XS MaxOperating SystemiOS 12.1 My Question or Issue On certain songs that have certain bass notes I hear a crackling or popping sound for a split second. It only happens on those notes. I love bass and so ...

Jmbenson
Casual Listener
Plan Premium Country United States Device iPhone XS Max Operating System iOS 12.1 My Question or Issue On certain songs that have certain bass notes I hear a crackling or...
2018-11-28 1:57:42 AM
2020-12-31 6:00:20 PM
taranclan
Casual Listener
3718 Views
6 replies
0 likes

3718 Views
6 replies
0 likes

[iOS] Car View is Going to Kill Someone

I’m All Car View does is make a person take their eyes off the road even longer to push more buttons. If it hasn’t already, it will kill someone soon. You’ve put in place a thing that you think limits your liability when it actually increases it. Do ...

Timdoherty007
Visitor
I’m All Car View does is make a person take their eyes off the road even longer to push more buttons. If it hasn’t already, it will kill someone soon. You’ve put in place a thing th...
2020-12-31 3:59:40 PM
290 Views
0 replies
0 likes
iOS

290 Views
0 replies
0 likes

Superuser Contribution Apple Watch Streaming not working !anymore!

PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone 7 Plus, Apple Watch Series 6 CellularOperating SystemiOS 14.3, watchOS 7.1 My Question or Issue Hi together,I had to reset my Watch and after the reset I can no...

RenePen
Newbie
Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 7 Plus, Apple Watch Series 6 Cellular Operating System iOS 14.3, watchOS 7.1 My...
2020-12-30 3:01:23 PM
2020-12-31 3:46:01 PM
CarlosE
Moderator
827 Views
1 replies
1 likes

827 Views
1 replies
1 likes

Superuser Contribution Google Assistant opens app, but doesn't play song on iPhone

PlanPremiumCountryUS DeviceiPhone 11 ProOperating SystemiOS 13.3 I have recently started using Google Assistant to play Spotify in the car as Siri just flat out refuses to. I have the shortcut set up so I can tell Siri "Ok Google" and it will go to t...

musette6487
Casual Listener
Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.3 I have recently started using Google Assistant to play Spotify in the car as Siri just flat out refuses ...
2020-09-10 9:06:45 PM
2020-12-31 8:35:47 AM
Alex
Spotify Legend
1805 Views
6 replies
0 likes
Google Assistant
iphone

1805 Views
6 replies
0 likes

Changing Cover Photo

As far as I know since December 8th spotify mobile users are supposed to be able to change their playlists cover photo and add descriptions by going to the three dots and then selecting the "edit" option. But the edit option doesn't appear on my acco...

The_Myth_System
Casual Listener
As far as I know since December 8th spotify mobile users are supposed to be able to change their playlists cover photo and add descriptions by going to the three dots and then selecting the "edit" op...
2020-12-29 8:21:03 PM
2020-12-31 1:40:02 AM
yoonnel
Composer
699 Views
3 replies
1 likes

699 Views
3 replies
1 likes

Superuser Contribution Songs dropping after 30 seconds

PlanPremiumCountryUSDeviceiPhone 12 MiniOperating SystemiOS 14.3 My Question or IssueMy songs keep dropping after 30 seconds and moving to a playlist of music that I did not identify nor that has any relevance to my ongoing preferences.I recently upg...

user-removed
Visitor
Plan Premium Country US Device iPhone 12 Mini Operating System iOS 14.3 My Question or Issue My songs keep dropping after 30 seconds and moving to a playlist of music that I ...
2020-12-28 11:57:04 PM
2020-12-30 9:15:15 PM
Novy
Moderator
555 Views
3 replies
0 likes

555 Views
3 replies
0 likes

Superuser Contribution Certain songs not playing correctly

There's is one particular album I listen to that when played with headphones on sounds fine, but played through speakers or through my phone, the audio quality of the vocals basically disappears, where it's almost impossible to hear the singer and he...

gelloattack513
Casual Listener
There's is one particular album I listen to that when played with headphones on sounds fine, but played through speakers or through my phone, the audio quality of the vocals basically disappears, whe...
2016-06-03 6:55:41 PM
2020-12-30 5:07:10 PM
celiajean
Casual Listener
1530 Views
10 replies
1 likes

1530 Views
10 replies
1 likes

Superuser Contribution Always the same song when I start the car

premiumFree/Premiumgermany Device(iPhone 11 pro)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello everybody. whenever I get in the car spotify starts. That's a good thing. however, a U2 song is always played at the beg...

xxx1984xxx
Visitor
premium Free/Premium germany Device (iPhone 11 pro) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello everybody. whenever I get in the c...
2020-12-29 1:52:05 PM
2020-12-30 2:33:02 PM
Ver
Spotify Legend
2059 Views
1 replies
0 likes

2059 Views
1 replies
0 likes

Superuser Contribution Recently played and LIked songs not syncing across devices

PlanPremiumCountryUSADeviceiPhone 12 Pro Max, iPad Pro 11, MacBook Pro 15”Operating SystemiOS 14, iPadOS 14, Mac OS Catalina My Question or IssueThis is not a new problem, but has increasingly become annoying. Recently played songs on one device does...

p0p9y9
Regular
Plan Premium Country USA Device iPhone 12 Pro Max, iPad Pro 11, MacBook Pro 15” Operating System iOS 14, iPadOS 14, Mac OS Catalina My Question or Issue This is not a new problem, bu...
2020-12-28 10:26:59 PM
2020-12-29 12:34:17 AM
Eni
Moderator
1003 Views
1 replies
0 likes

1003 Views
1 replies
0 likes

Solved!! Unable to edit my playlists

When I go into a playlist which I’ve created, i only have the ability to add songs (which i have already done) I can’t seem to remove any songs from the playlist which is quite frustrating Is this possibly a feature that is exclusive to premium membe...

dmcnicks
Regular
When I go into a playlist which I’ve created, i only have the ability to add songs (which i have already done) I can’t seem to remove any songs from the playlist which is quite frustrating 😞...
2020-12-29 3:39:33 AM
2020-12-29 3:26:46 PM
Bittencourt
Spotify Star
1038 Views
10 replies
0 likes

1038 Views
10 replies
0 likes

Solved!!Superuser Contribution Begging for ratings breaks the UX and is distasteful

I have the paid plan and use it mostly on my iPhone. How do I tell it to never, ever popup that damn begggar screen asking me to rate the application ? Begging for ratings is incredibly distasteful, and it literally *breaks the ux*; users can't use t...

StopNaggingMe
Casual Listener
I have the paid plan and use it mostly on my iPhone. How do I tell it to never, ever popup that damn begggar screen asking me to rate the application ? Begging for ratings is incredibly ...
2020-12-20 10:50:56 PM
2020-12-29 8:46:28 AM
Ver
Spotify Legend
575 Views
3 replies
1 likes

575 Views
3 replies
1 likes

Superuser Contribution Cover art not working via Bluetooth

I currently have a 2019 audi S3 but the cover art is not showing via Bluetooth, but when plugged in though cable it works until unplugged. And idea how to cover art via Bluetooth? Cheers PlanPremiumCountry Uk DeviceiPhone 12 Pro Operating SystemiOS 1...

Ryanl26
Newbie
I currently have a 2019 audi S3 but the cover art is not showing via Bluetooth, but when plugged in though cable it works until unplugged. And idea how to cover art via Bluetooth? Cheers Pla...
2020-12-28 2:37:22 AM
2020-12-29 8:39:59 AM
Jeremy
Spotify Legend
381 Views
1 replies
0 likes

381 Views
1 replies
0 likes

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