Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70737 Views
16 replies
37 likes

70737 Views
16 replies
37 likes

Spotify crashes when moving songs in queue

PlanPremiumCountryUSADeviceiPhone XROperating SystemIOS 14.3 My Question or IssueEvery time I try to move songs in the queue the app crashes. I have tried restarting my phone and the quick clean reinstall but those did not work. I have also tried it ...

omi148
Casual Listener
Plan Premium Country USA Device iPhone XR Operating System IOS 14.3 My Question or Issue Every time I try to move songs in the queue the app crashes. I have tried restarting my phone...
2021-01-26 8:55:58 AM
2021-01-26 10:14:03 AM
OneByBoo
Roadie
576 Views
1 replies
0 likes

576 Views
1 replies
0 likes

Superuser Contribution Some songs randomly wont play

Plan - premiumCountry - USADevice - iPhone 12 proOperating System - iOS 14.3 Sometimes I'll press on a song and it just won't play. It will turn green and the play button will switch to pause as though it's playing, but no sound. Later on it might ma...

tru_g
Casual Listener
Plan - premium Country - USA Device - iPhone 12 pro Operating System - iOS 14.3 Sometimes I'll press on a song and it just won't play. It will turn green and the play button wil...
2021-01-25 2:58:10 AM
2021-01-26 9:08:18 AM
Jeremy
Spotify Legend
367 Views
1 replies
0 likes

367 Views
1 replies
0 likes

Solved!!Superuser Contribution How to use Apple Watch Spotify App using Data, not using iPhone

PlanPremiumCountryUKDeviceAPPLE WATCH 6 LTEOperating SystemWATCH OS 7 My Question or IssueHi I have read about new functionality which allows the apple watch to play Spotify using data alone, so you don't need to bring an iPhone around when listening...

KarlG91
Visitor
Plan Premium Country UK Device APPLE WATCH 6 LTE Operating System WATCH OS 7 My Question or Issue Hi I have read about new functionality which allows the apple...
2021-01-24 6:53:44 PM
2021-01-26 8:58:52 AM
Jeremy
Spotify Legend
682 Views
1 replies
0 likes

682 Views
1 replies
0 likes

Superuser Contribution Unable to find podcasts on my iPhone nor my Desktop

PlanPremiumCountryEgyptDevice(iPhone 11)Operating System(iOS 14.2) My Question or IssueI am unable to find podcasts on my iPhone app nor on my desktop, how to solve that issue?

ebrahimbahaa
Visitor
Plan Premium Country Egypt Device (iPhone 11) Operating System (iOS 14.2) My Question or Issue I am unable to find podcasts on my iPhone app nor on my desktop, how to solve that issu...
2021-01-24 9:28:16 PM
2021-01-26 8:57:42 AM
Alex
Spotify Legend
330 Views
1 replies
0 likes

330 Views
1 replies
0 likes

Superuser Contribution Auto play not working

PlanPremium Duo CountryUSA Device(iPhone Xr & IPhone 6s)Operating System(iOS 14.3 & 13.7 respectively) My Question or IssueAutoplay has stopped working when the end of an album or song has been reached. I can get it to work again by turning off auto ...

CountDooku
Regular
Plan Premium Duo Country USA Device (iPhone Xr & IPhone 6s) Operating System (iOS 14.3 & 13.7 respectively) My Question or Issue Autoplay has stopped work...
2021-01-21 3:45:08 PM
2021-01-24 5:17:19 PM
Novy
Moderator
545 Views
3 replies
1 likes

545 Views
3 replies
1 likes

Superuser Contribution Automatically switching to other playlist after play 2-3 songs

PlanPremiumCountryThailandDeviceAll platformOperating System(iOS, Windows 10) My Question or IssueToday, I got a problem about playing music during 2-3 song, the spotify stop current song and switch to other playlist by automatically, not command by ...

imoogolf
Casual Listener
Plan Premium Country Thailand Device All platform Operating System (iOS, Windows 10) My Question or Issue Today, I got a problem about playing music during 2-3 song, the spotify stop...
2021-01-19 9:01:16 AM
2021-01-24 2:53:02 PM
Alex
Spotify Legend
1323 Views
12 replies
3 likes

1323 Views
12 replies
3 likes

Superuser Contribution Spotify stop playing song by itself

when I start song on spotify it was stop playing by itself about 3-4 song or 30 sec I try to restart app,delete app, change all setting that was about background information,wifi or cellular and battery not in a low. I can’t find a way out who can fi...

umeungg
Newbie
when I start song on spotify it was stop playing by itself about 3-4 song or 30 sec I try to restart app,delete app, change all setting that was about background information,wifi or cellular and batt...
2021-01-23 1:16:41 PM
2021-01-24 2:52:53 PM
Ver
Spotify Legend
405 Views
1 replies
0 likes

405 Views
1 replies
0 likes

Superuser Contribution Release Radar does not update on Windows

PlanPremiumCountryLithuaniaDeviceDELLOperating SystemWindows 10 My Question or IssueAnother Friday morning and when I switch from my mobile to desktop, my sound is not plating. I check my release radar and the album cover is updated to show the top a...

songsome
Regular
Plan Premium Country Lithuania Device DELL Operating System Windows 10 My Question or Issue Another Friday morning and when I switch from my mobile to desktop, my sound is not platin...
2021-01-22 6:56:39 AM
2021-01-24 2:19:51 PM
songsome
Regular
456 Views
2 replies
0 likes

456 Views
2 replies
0 likes

Solved!!Superuser Contribution Downloaded playlists and albums gone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFor the one millionth time are my downloads of the playlists and albums gone ! The playlists ...

BaboTennis
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue For the...
2021-01-15 8:15:41 PM
2021-01-24 8:17:03 AM
Ver
Spotify Legend
951 Views
8 replies
0 likes

951 Views
8 replies
0 likes

Superuser Contribution AirPods Connection Reliability Problems

PlanPremium (Student)CountryUnited StatesDeviceiPhone SE (M/N: NLY32LL/A), AirPods 1st and 2nd GenerationOperating SystemiOS 12.3 (Build: 16F5129d) My Question or IssueWhen listening from Spotify, AirPods consistently cut out and back in on the music...

bls1999
Casual Listener
Plan Premium (Student) Country United States Device iPhone SE (M/N: NLY32LL/A), AirPods 1st and 2nd Generation Operating System iOS 12.3 (Build: 16F5129d) My Question or Iss...
2019-04-26 6:17:05 PM
2021-01-23 12:50:33 AM
Eni
Moderator
30037 Views
14 replies
6 likes

30037 Views
14 replies
6 likes

Superuser Contribution Advertisement after every song

I am on a free plan and as I start playing music Spotify advises me to watch a advertisement video for 30 minutes of uninterrupted listening. I gladly watch this advertisement which goes on for more than 30 seconds and then hope that I do not hear an...

SurilShah
Casual Listener
I am on a free plan and as I start playing music Spotify advises me to watch a advertisement video for 30 minutes of uninterrupted listening. I gladly watch this advertisement which goes on for...
2021-01-22 5:18:26 AM
2021-01-23 10:33:00 AM
Jeremy
Spotify Legend
5540 Views
1 replies
1 likes

5540 Views
1 replies
1 likes

Superuser Contribution ALL podcasts are gone?

PremiumUSAiPhone 11iOS 14 I just logged onto my app and ALL podcasts have disappeared. I do mean all. I subscribe to fairly large podcasts like The Daily, FiveThirtyEight, etc - so I know they are not removed. I've updated the app, downloaded and re-...

miztikk
Visitor
Premium USA iPhone 11 iOS 14 I just logged onto my app and ALL podcasts have disappeared. I do mean all. I subscribe to fairly large podcasts like The Daily, FiveThirtyEight, etc ...
2021-01-21 9:48:12 PM
2021-01-23 9:15:51 AM
Jeremy
Spotify Legend
2472 Views
7 replies
7 likes
Podcasts

2472 Views
7 replies
7 likes

Solved!!Superuser Contribution Random Playing isn't that Random

Random feature seems to be playing mostly the same songs, wth? For me it's a specific problem, because I add a lot of songs to a playlist then start listening and deleting what I don't want to keep. But how can I do this when a lot of songs are almos...

grandterr
Roadie
Random feature seems to be playing mostly the same songs, wth? For me it's a specific problem, because I add a lot of songs to a playlist then start listening and deleting what I don't want to...
2021-01-20 1:08:48 PM
2021-01-23 2:26:50 AM
spotfyisgarbag1
Regular
662 Views
2 replies
1 likes

662 Views
2 replies
1 likes

Solved!! Uncluttering Playlist Section

Like many I have too many playlists. I don't want to delete any of them, but is there a way to hide them from your playlist section? And I don't mean the "Make Playlist Secret" option, I mean hiding it from your actual library so you don't have to pa...

simonplant15
Casual Listener
Like many I have too many playlists. I don't want to delete any of them, but is there a way to hide them from your playlist section? And I don't mean the "Make Playlist Secret" option, I mean...
2021-01-21 10:11:14 PM
2021-01-22 7:39:33 PM
Emilia_8
Community Legend
627 Views
3 replies
0 likes
Unclutter

627 Views
3 replies
0 likes

Superuser Contribution liked songs by artists option on desktop

I love the mobile feature of seeing liked songs on artists pages and WISH this feature ran on desktop too ! It would make finding their songs so much easier than sorting liked songs by artist finding it etc which is clunky and takes ages !!!!Hope oth...

tillyplum123
Regular
I love the mobile feature of seeing liked songs on artists pages and WISH this feature ran on desktop too ! It would make finding their songs so much easier than sorting liked songs by artist ...
2021-01-21 4:51:41 PM
2021-01-22 5:17:30 PM
CarlosE
Moderator
403 Views
3 replies
0 likes

403 Views
3 replies
0 likes

Superuser Contribution Cannot Turn Off Shuffle Play (Not Showing On “Now Playing”)

PlanFree/PremiumCountryU.S.ADeviceiPhone SE 2020Operating SystemiOS 14.3??? My Question or IssueWhen I am on my playlist I can’t play the specific songs I want where on my friends phone which is the EXACT same type (iPhone SE 2020) he can play whatev...

Ellsworth
Casual Listener
Plan Free/Premium Country U.S.A Device iPhone SE 2020 Operating System iOS 14.3??? My Question or Issue When I am on my playlist I can’t play the specific songs I want where on my fr...
2021-01-21 2:25:04 AM
2021-01-22 9:13:05 AM
Jeremy
Spotify Legend
457 Views
1 replies
0 likes

457 Views
1 replies
0 likes

Superuser Contribution Group Session playing different songs??

PlanPremium DuoCountryUSADeviceiPhone 8 PlusOperating SystemiOS 14 My Question or IssueSorry if my tags and layout are weird, first time posting on here haha. I've been using the Group Session feature with my boyfriend a lot since we can't always be ...

angelicgoth
Newbie
Plan Premium Duo Country USA Device iPhone 8 Plus Operating System iOS 14 My Question or Issue Sorry if my tags and layout are weird, first time posting on here haha. I've been using...
2020-12-24 9:16:05 AM
2021-01-22 5:12:27 AM
hellodrenick
Regular
3850 Views
2 replies
0 likes

3850 Views
2 replies
0 likes

In app Notifications ANNOYING!

Dear Spotify Team, If I open my Spotify (Premium) I always get fronted with a notification "Spotify Is now available as widget". I click "OK" I open my playlist, go back to start. Again, the exact same notification "Spotify Is now available as widget...

LuisBackhaus
Casual Listener
Dear Spotify Team, If I open my Spotify (Premium) I always get fronted with a notification "Spotify Is now available as widget". I click "OK" I open my playlist, go back to st...
2021-01-21 11:07:20 PM
328 Views
0 replies
1 likes

328 Views
0 replies
1 likes

Superuser Contribution Video on Apple TV, Samsung TV, Xbox one

PlanPremiumCountryNL DeviceApple TVSamsung TVXbox One My Question or Issue I have the Spotify app on my Apple TV, on my Samsung TV and my XBox. Please tell me how I can watch my favorite video (podcast) on my TV like I used to for many years through ...

Fralala
Casual Listener
Plan Premium Country NL Device Apple TV Samsung TV Xbox One My Question or Issue I have the Spotify app on my Apple TV, on my Samsung TV and my XBox. Please tell me h...
2021-01-18 11:40:42 PM
2021-01-21 8:39:16 PM
Fralala
Casual Listener
883 Views
2 replies
4 likes
apple TV
Samsung tv
video
xbox

883 Views
2 replies
4 likes

Spotify not playing my saved tracks, crashing

Spotify has not been working for me all week. I have thousands of saved songs in my library. Recently spotify simply stops playing my songs. Here’s an example, Today I tried to playa saved album, it played the first track and then would not play the ...

user-removed
Visitor
Spotify has not been working for me all week. I have thousands of saved songs in my library. Recently spotify simply stops playing my songs. Here’s an example, Today I tried to play a saved al...
2021-01-21 7:49:02 PM
2021-01-21 7:57:52 PM
Hubo
Community Legend
1319 Views
1 replies
1 likes

1319 Views
1 replies
1 likes

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