Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
76268 Views
16 replies
37 likes

76268 Views
16 replies
37 likes

Superuser Contribution Sonos Spotify Connect Not Working

PlanPremiumCountryUSADeviceiPhone 12 Max Pro, iPhone 12 MiniOperating SystemiOS 14.3 Spotify will no longer connect to Sonos. The Spotify App shows that the music is playing and its "connected" but it does not work. When the app is only playing on th...

mlweare
Regular
Plan Premium Country USA Device iPhone 12 Max Pro, iPhone 12 Mini Operating System iOS 14.3 Spotify will no longer connect to Sonos. The Spotify App shows that the music is play...
2020-12-23 5:03:05 AM
2021-02-05 8:08:03 PM
CarlosE
Moderator
2501 Views
22 replies
0 likes
iOS

2501 Views
22 replies
0 likes

Superuser Contribution When playing a song, midway through it stops for a split second and then starts again

PlanFamily premiumAustralia DeviceiPhone XS When playing a song, midway through it stops for a split second and then starts again, does it a few times during the song. Any ideas what the issue might be? I have been with Spotify and never had this iss...

cheats36
Regular
Plan Family premium Australia Device iPhone XS When playing a song, midway through it stops for a split second and then starts again, does it a few times during the song. ...
2021-01-27 7:42:38 AM
2021-02-05 4:00:04 PM
Novy
Moderator
1451 Views
8 replies
0 likes
Premium for Family

1451 Views
8 replies
0 likes

Superuser Contribution Storage - why is Spotify using so much space?!

This is absolutely absurd, I just discovered that Spotify is using 3.7gb of space on my 16gb iPad mini, leaving me with out of storage messages! The app is only 82.9mb but for some reason is using 3.7gb, fair enough if I'd downloaded any playlists/tu...

Kcreed
Casual Listener
This is absolutely absurd, I just discovered that Spotify is using 3.7gb of space on my 16gb iPad mini, leaving me with out of storage messages! The app is only 82.9mb but for some reason is using 3....
2017-11-27 10:35:57 PM
2021-02-05 12:19:47 PM
Mihail
Spotify Legend
1615 Views
2 replies
1 likes
memory
memory leak
space
storage

1615 Views
2 replies
1 likes

Superuser Contribution Spotify Crashing

My Spotify keeps crashing whenever i play a particular playlist. out of my 3 playlists, 2 work, but the newest one keeps crashing. the songs start, but then the app crashes and they restart 1 minute in. i am on an iPhone 8

Jpanda
Regular
My Spotify keeps crashing whenever i play a particular playlist. out of my 3 playlists, 2 work, but the newest one keeps crashing. the songs start, but then the app crashes and they restart 1 minute ...
2021-02-02 12:55:06 AM
2021-02-04 10:00:49 PM
CarlosE
Moderator
962 Views
10 replies
0 likes

962 Views
10 replies
0 likes

Some songs/albums don't play

Plan: Family, Premium, US Device: iPhone 12 ProOperating System: iOS 14.3 My Question or IssueSome songs or albums don't play anymore. I tap on these songs and the app doesn't respond. I can see that these songs are available on Spotify as they are n...

bijo8585
Casual Listener
Plan: Family, Premium, US Device: iPhone 12 Pro Operating System: iOS 14.3 My Question or Issue Some songs or albums don't play anymore. I tap on these songs and the app...
2021-02-04 8:45:36 PM
2021-02-04 9:07:49 PM
bijo8585
Casual Listener
404 Views
1 replies
2 likes

404 Views
1 replies
2 likes

Spotify not seeing iTunes songs

Hi there, can someone please help, I’ve tried adding local files from iTunes, but it will not see the songs. I’ve tried converting file types to flac and wav but nothing. Please help

Luke1307
Casual Listener
Hi there, can someone please help, I’ve tried adding local files from iTunes, but it will not see the songs. I’ve tried converting file types to flac and wav but nothing. Please help
2021-02-03 9:19:19 PM
2021-02-04 6:56:35 PM
MadmanOnWheels
Roadie
395 Views
3 replies
0 likes

395 Views
3 replies
0 likes

Superuser Contribution Podcast downloads are deleted

PlanPremiumCountryPerú DeviceiPhone XSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have the Premium plan so I downloaded some podcasts. A couple of weeks ago, my downloaded list was empty so I had to download all of m...

Alepg20
Visitor
Plan Premium Country Perú Device iPhone XS Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have the Premium plan so I downloaded some podca...
2020-06-02 6:06:40 PM
2021-02-04 11:36:33 AM
Ver
Spotify Legend
2056 Views
3 replies
1 likes

2056 Views
3 replies
1 likes

Superuser Contribution Apple Watch series 5

PlanFreeCountryUSDeviceApple Watch series 5Operating SystemWatch os 7.3 My Question or IssueHi, I’ve heard that Spotify added the ability to stream music on the Apple Watch without the need to also carry a phone. I have a cellular data plan for my wa...

Hello280
Visitor
Plan Free Country US Device Apple Watch series 5 Operating System Watch os 7.3 My Question or Issue Hi, I’ve heard that Spotify added the ability to stream music on the Apple Watch w...
2021-02-02 7:18:44 PM
2021-02-04 10:50:19 AM
Mihail
Spotify Legend
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

Superuser Contribution Local Files Playlist Will not Sync to Phone

I have a premium plan and an IPhone 11. I can not get my local file playlists on my computer to sync to my phone. I have uninstalled the app on my phone and reinstalled. I also have check the download icons on the computer and the phone. I know there...

haydenbiener
Casual Listener
I have a premium plan and an IPhone 11. I can not get my local file playlists on my computer to sync to my phone. I have uninstalled the app on my phone and reinstalled. I also have check the downloa...
2021-01-28 6:34:53 PM
2021-02-04 10:22:41 AM
Ver
Spotify Legend
526 Views
4 replies
0 likes

526 Views
4 replies
0 likes

Superuser Contribution Podcast episodes recommendations...off?

Plan: PremiumCountry: France Device: iPhone 12 miniOperating System: iOS 14.4Spotify version: 8.5.96.967 IssueHello team, as per the screenshots attached to this case, I feel like the "new episodes" recommendation on the home page is off. This is par...

yoonnel
Composer
Plan: Premium Country: France Device: iPhone 12 mini Operating System: iOS 14.4 Spotify version: 8.5.96.967 Issue Hello team, as per the screenshots attached to t...
2021-01-26 5:03:22 PM
2021-02-04 10:14:42 AM
Mihail
Spotify Legend
1457 Views
5 replies
0 likes

1457 Views
5 replies
0 likes

Superuser Contribution Album covers

I wonder why my album covers change into another one when I start playing the song. For an example, when it’s in my playlist you can see the original album cover, but then when I start playing, it changes into another album cover.Is it something you ...

astromeliias
Casual Listener
I wonder why my album covers change into another one when I start playing the song. For an example, when it’s in my playlist you can see the original album cover, but then when I start playing, it ch...
2021-01-07 3:12:15 PM
2021-02-04 9:57:15 AM
Ver
Spotify Legend
704 Views
4 replies
0 likes

704 Views
4 replies
0 likes

Superuser Contribution I-watch cellular streaming

PlanPremiumCountryUKDeviceI-phone XR, Apple Watch SEOperating SystemIOS 14.3 Watch 7.3 Spotify version8.5.96.967 My Question or IssueWhen I try to use use the cellular function on my watch to stream music and try to select my watch as the device, all...

richm71
Casual Listener
Plan Premium Country UK Device I-phone XR, Apple Watch SE Operating System IOS 14.3 Watch 7.3 Spotify version 8.5.96.967 My Question or Issue When I try to use use th...
2021-02-02 11:27:13 AM
2021-02-03 1:17:13 PM
Alex
Spotify Legend
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

Superuser Contribution Radio feature missing on iOS

PlanFreeCountryIndonesiaDeviceiPhone Xs MaxOperating SystemiOS 14.3 Can’t find radio feature, screenshots are in the attachment. Help!

Andrey212121
Visitor
Plan Free Country Indonesia Device iPhone Xs Max Operating System iOS 14.3 Can’t find radio feature, screenshots are in the attachment. Help!
2021-02-02 8:58:41 AM
2021-02-03 12:26:58 PM
Alex
Spotify Legend
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

Superuser Contribution Group Session ending when switching from iPhone to Mac

Plan: PremiumCountry: UsaDevice: iPhone 11, MacBook Pro 13inch 2018 My Issue:I have been using the group session feature quite often these days and its been fun. However, every time I switch the audio from My iPhone to my Mac, the session just ends.

CivilizedApe
Visitor
Plan: Premium Country: Usa Device: iPhone 11, MacBook Pro 13inch 2018 My Issue: I have been using the group session feature quite often these days and its been fun. However...
2021-02-01 5:43:58 PM
2021-02-03 10:40:56 AM
Mihail
Spotify Legend
391 Views
1 replies
0 likes

391 Views
1 replies
0 likes

Superuser Contribution My Spotify personalized profile is messed up

Hi, My personalized Spotify (basically everything under "Made for You", Release Radar, Discover Weekly, etc) has gone haywire. This is all because weekly, I put on ambient music during tabletop gaming with friends. I also have a 2 year old daughter w...

Maphesta
Casual Listener
Hi, My personalized Spotify (basically everything under "Made for You", Release Radar, Discover Weekly, etc) has gone haywire. This is all because weekly, I put on ambient music during table...
2021-02-01 3:34:12 PM
2021-02-03 10:28:39 AM
Mihail
Spotify Legend
439 Views
1 replies
0 likes

439 Views
1 replies
0 likes

Superuser Contribution Music is not autoplaying

Hello Spotify Community I've noticed for a month now that Spotify never auto plays when i get automaticly connected to my car, air pods(pressing play). It was like a default where my Music App always went on, but never Spotify. I tried fixing it by d...

uyild
Regular
Hello Spotify Community 🙂 I've noticed for a month now that Spotify never auto plays when i get automaticly connected to my car, air pods(pressing play). It was like a default where m...
2021-01-22 7:34:10 AM
2021-02-03 8:29:17 AM
Mihail
Spotify Legend
1177 Views
9 replies
0 likes
autoplay

1177 Views
9 replies
0 likes

Superuser Contribution Proceed to App Store/Download app link bug?

Hello, I noticed recently after clicking Spotify links on mobile, it quickly flashes "proceed to app store, download app" etc, then disappears. I have to click the link 2-3 times for Spotify to open. Had a few people tell me my links were broken, whe...

jlisk
Casual Listener
Hello, I noticed recently after clicking Spotify links on mobile, it quickly flashes "proceed to app store, download app" etc, then disappears. I have to click the link 2-3 times for S...
2021-02-01 1:57:59 AM
2021-02-02 4:24:37 PM
Mihail
Spotify Legend
1019 Views
1 replies
0 likes
Linking

1019 Views
1 replies
0 likes

Superuser Contribution show artist on second line when casting to smart speakers

Free/PremiumUS Device(iPhone XS, iPad gen Operating SystemiOS 14 When casting to my smart speakers, the interface (whether I open the app or view the lock screen gui), shows song title, album name and artist on the first line and "Listening on ". In ...

arrhyno
Casual Listener
Free/Premium US Device (iPhone XS, iPad gen 😎 Operating System iOS 14 When casting to my smart speakers, the interface (whether I open the app or view the lock screen gui), sho...
2020-12-24 8:22:22 PM
2021-02-02 3:52:07 PM
Eni
Moderator
525 Views
4 replies
0 likes

525 Views
4 replies
0 likes

Superuser Contribution Radio thumbs up/down gone

I have the premium plan and my radio dislike buttons are gone. There is just a heart to add it to the library. I’m not talking about the daily mix playlist. Just the actual radio stations. I was under the impression that premium customs get to dislik...

desinoel
Newbie
I have the premium plan and my radio dislike buttons are gone. There is just a heart to add it to the library. I’m not talking about the daily mix playlist. Just the actual radio stations. I was unde...
2019-05-03 6:46:42 PM
2021-02-02 1:17:07 PM
Akash_AS
Gig Goer
6931 Views
7 replies
3 likes

6931 Views
7 replies
3 likes

Superuser Contribution Spotify iMessage app missing

For at least a week now the Spotify iMessage app is missing. I’ve followed all trouble shooting instructions both before and after today’s iOS 14.4 update and it’s still missing. Please let Spotify know if you see it missing as well so they’ll fix it...

Mdahling
Regular
For at least a week now the Spotify iMessage app is missing. I’ve followed all trouble shooting instructions both before and after today’s iOS 14.4 update and it’s still missing. Please let Spotify k...
2021-01-27 8:27:40 AM
2021-02-02 9:22:39 AM
Ver
Spotify Legend
21566 Views
14 replies
44 likes

21566 Views
14 replies
44 likes

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