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“Song Not Downloaded” Local File Transfer

“Song Not Downloaded” Local File Transfer

Plan

Premium

Country

Canada/US

Device

PC: Asus Laptop || Mobile: iPhone XR

Operating System

PC: Windows 11 || latest IOS

 

My Issue:

Hi there! I have been struggling to sync my local files uploaded from my PC to my iPhone. Whenever I try to play the song, I get an error message saying “Song Not Downloaded”. I have the song in a playlist, and that playlist has been marked for Offline Sync on all of my devices. I have even gone so far as to turn off my firewall and antivirus because I read in a Spotify community post that those could contribute to the issue. Still, though, I’ve had no success. Throughout this process, all of my devices have been on the same, private WiFi network. Any help would be greatly appreciated 🙂

 

Reply
6 Replies

Hey @Aryanmp,

 

Thanks for posting in the Community and welcome 🙂

 

So, in this case, you can sync the files from your computer to your cellphone through iTunes and then just activate the local files discovery on settings so the app detects the song on the device. 

 

So to do this, you can follow these steps:

  1. From Settings, tap Local Files.
  2. Switch Show audio files from this device on. 
    Note: A pop-up might be shown and ask permission to access your local network. Accept this permission to enable Local Files transfer between desktop and mobile.
  3. Go back to Your Library and you should now see a new folder added Local Files.
  4. Install iTunes and connect iPhone to the computer.
  5. Open iTunes, then select your phone from the pop-up in the sidebar and click on the Music tab.
  6.  Drag and drop the tracks. 
    Note: Make sure the option Manually manage music, movies, and TV shows is turned on. You can access this option on iTunes in your device sync settings, under the Options section.
  7. Go back to Your Library and click on Local Files on your mobile phone, you should now see all available tracks in this folder. Note: You can refresh your local files by toggling on and off Show Local Files.

This is a new way that the Spotify app can help you find your music files that aren't hosted on the app. You can read more about it in this article. Give it a try and let us know how it goes.

 

Keep us in the loop!

AlejaRModerator
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This worked perfectly! Thanks!

Hi there @Aryanmp,

 

Thanks for letting us know that helped 🙂 

 

Don't hesitate to reach out again if you have questions.


Cheers.

AlexModerator
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So,  follow up to this. I have an iPhone, and I transferred local files right from the iPhone to the Spotify folder and it worked, now now when I try the same thing, it says song not downloaded. It’s a local downloaded file on the iPhone itself. Is it not possible to do this through just putting a file in anymore?

Can you help me make a local file public so nobody can not sync  to my pc so people can hear it anywhere they want because i want people to enjoy music that isn’t on spotify (yes its a kid friendly song) 

Hey @31gxit3kblaqd5t2ucpy,

 

Welcome to the thread!

 

Unfortunately, this is not the way that local files work and it's even worth mentioning that the synching process has been changed a bit so now you'd have to have the tracks stored on the actual device you're using. Once they're physically stored on your device, just head over to the app settings & switch on Show local audio files. If you like, feel free to have a look at this page for more info.

 

When it comes to content being available on Spotify, we'd love to have all the world’s music, but what we do have varies over time and between countries. It all depends on permissions from rights holders. We add new content every day, so if you can’t find something, it may appear (or reappear) soon.

 

Hope this helps clear things up and the Community's here should you have any other questions 🙂

 

Cheers!

IvelinaModerator
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