Song skips or goes back and forth when going to next/previous song

[villas-app]

When going to the next/previous song, mostly via swiping, after the app is opened again (not forced closed), Spotify just skips a song or skips it and jumps back again. Very annoying.

Spotify app version 8.9.34 on my iPad Pro 12" M2 and iPhone 15 Pro. Both devices run iPadOS and iOS version 17.4.1

[Susan_GP]

Hi there @villas-app,

Thanks for reaching out to the Community and welcome!

First up, go to your Account Overview page and Sign out everywhere. Additionally, remove access to all the apps you've connected to your account from here. You can easily reconnect your apps anytime. Once done, log back in and check if that makes a difference.

If it doesn't, we can check if this is maybe account-related. To do so, try logging in with a different account on one of those devices and check if you can replicate the behavior. If you don't have another account, you could ask a relative or friend to log in with their account to check.

On another note, let us know if this happens when you're listening to music from the device itself or if it happens when listening from another device via Bluetooth or Spotify Connect. 

Lastly, would you mind sending us a video recording of this behavior? You can attach it in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

We'll keep an eye out for your reply!