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Spotify app requiring me to kill the app and restart almost every time I have go to listen

Spotify app requiring me to kill the app and restart almost every time I have go to listen

Plan

Premium

Country

US

 

Device

iPhone 13

Operating System

Most recent IOS

 

My Question or Issue

I will go onto the app and I am unable to play any songs without restarting the app. 

Reply
3 Replies

Hey @Sblefler2000! Thanks for posting here 🙂 

Can you let me know if you have already tried any troubleshooting? If not, I'd suggest a clean reinstall of the app by following these steps. If that doesn’t do the trick, can you let me know the Spotify version of your device is running?

Please let me know how this goes.
/Mateus

MateusMSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for the suggestion. Tried that earlier today and it did not help with the issue unfortunately. The version is 8.9.34

Thanks for getting back @Sblefler2000!

Can you try a different Spotify account and internet connection to check if the same issue happens?

You can also send us a short video of the issue so we can take a closer look at what's happening on your end.

Looking out to your reply.
/Mateus

MateusMSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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