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Songs Dosen't Play Until You Add Them To Your Favorites

Solved!

Songs Dosen't Play Until You Add Them To Your Favorites

Plan

Premium

Country

Sweden

Device

(iPhone XR)

Operating System

(iOS 14)

My Question or Issue

Sometimes I can't listen to a song, I find something in the search, I click and nothing happens until I add the song to my favorite tracks and only after that it starts playing

sometimes I have to add a song to my favorites even when I don't like it

Reply

Accepted Solutions
Marked as solution

Hey there @CalmedBoy,

 

Thanks for reaching out to the Community about this.  

 

This might sound simple, but we recommend logging out and back in so that your account info gets refreshed. Make sure to also perform a clean reinstall of the app following the steps here.  

 

If that doesn't do the trick, let us know if it's happening on all of your devices and on both wireless and mobile data.

 

Hope this helps. If you have more questions don't hesitate to reach out again. 

View solution in original post

1 Reply
Marked as solution

Hey there @CalmedBoy,

 

Thanks for reaching out to the Community about this.  

 

This might sound simple, but we recommend logging out and back in so that your account info gets refreshed. Make sure to also perform a clean reinstall of the app following the steps here.  

 

If that doesn't do the trick, let us know if it's happening on all of your devices and on both wireless and mobile data.

 

Hope this helps. If you have more questions don't hesitate to reach out again. 

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