Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Songs glitch during playback

Songs glitch during playback

Everything I listen to on Spotify has been glitching out lately. The song will pause for a second then start back up and get super glitchy. Playback will slow down then cut in and out - totally unlistenable. This happens with my offline songs too so it's not a connection issue. I've tried about every troubleshoot on this forum and nothing is working. Re-installed the app, restarted the phone, closed in and out of app, changed settings but it's still doing it and it's been two weeks. Anyone else having this issue that could help out? It's driving me insane!

Reply
1 Reply

Hey @sal

 

Sorry to hear, we're here to help!

 

Can you try heading to https://www.spotify.com/account/offline-devices/ > click 'Remove All'?

This will mean re-downloading your offline tunes, but it might to the trick.

Let us know how you get on 🙂

 

Thanks,

/M

Suggested posts