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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64406 Views
  • 16 replies
  • 37 likes
  • 64406 Views
  • 16 replies
  • 37 likes

Picture showing instead of album artwork

I noticed this while listening to maren Morris. Instead of the album artwork showing it’s just a random photo and in the bottom corner it says uploaded by maren Morris. Is there anyway to turn this feature off ?

  • Newbie
  • I noticed this while listening to maren Morris. Instead of the album artwork showing it’s just a random photo and in the bottom corner it says uploaded by maren Morris. Is there anyway to turn this f...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Spotify Playlist on CarPlay Only Showing 200 Tracks

I have a Spotify CarPlay list with 250 tracks but the CarPlay app will only show the first 200.I can access the tracks 201 - 250 by clicikng on the forward track button but I can't physically see them within the app.Is this a bug or has the CarPlay a...

  • Music Fan
  • I have a Spotify CarPlay list with 250 tracks but the CarPlay app will only show the first 200. I can access the tracks 201 - 250 by clicikng on the forward track button but I can't physically see t...
  • LjB2179
  • Casual Listener
  • 14123 Views
  • 50 replies
  • 8 likes
  • 14123 Views
  • 50 replies
  • 8 likes

Has the new update affected the 10,000 song limit?

I noticed that "saving albums" works differently than the old version of spotify, in that they get added to a "favorites" playlist instead of a songs list. What does this mean about the 10,000 song limit? Is it a thing of the past, or still in effect...

  • Regular
  • I noticed that "saving albums" works differently than the old version of spotify, in that they get added to a "favorites" playlist instead of a songs list. What does this mean about the 10,000 song l...
  • AcidGreen
  • Regular
  • 1230 Views
  • 1 replies
  • 0 likes
  • 1230 Views
  • 1 replies
  • 0 likes

Solved!! Crash on iOS 8 - still!!!!

Spotify on my iPhone 5S still crashes on startup!!I've got iOS 8.0.2 and Spotify 1.8.0 (updated Oct. 3rd, newest available version in Norway) I've tried to uninstall and reinstall Spotify on my phone. I have a premium account, and haven't been able t...

  • Casual Listener
  • Spotify on my iPhone 5S still crashes on startup!! I've got iOS 8.0.2 and Spotify 1.8.0 (updated Oct. 3rd, newest available version in Norway)  I've tried to uninstall and reinstall Spotify o...
  • dap123
  • Newbie
  • 33378 Views
  • 107 replies
  • 2 likes
  • 33378 Views
  • 107 replies
  • 2 likes

POP Radio won’t play

I have deleted the app. I logged out. I have tried everything yet POP radio won’t work for my account.

  • Newbie
  • I have deleted the app. I logged out. I have tried everything yet POP radio won’t work for my account. 
  • 549 Views
  • 0 replies
  • 0 likes
  • Ongoing Issues
  • 549 Views
  • 0 replies
  • 0 likes

Login and Create New Account buttons not responding

Just bought an iPhone 8 yesterday and have been trying to login to Spotify ever since. When I download the app, the login button as well as the create a new account button are not responding. It shows that I clicked on them by darkening color, and th...

  • Newbie
  • Just bought an iPhone 8 yesterday and have been trying to login to Spotify ever since. When I download the app, the login button as well as the create a new account button are not responding. It show...
  • 360 Views
  • 0 replies
  • 0 likes
  • 360 Views
  • 0 replies
  • 0 likes

There’s no “Go online within ... days” text appearing when I toggle the Offline Mode.

I recently got the Spotify app updated. In the previous version when I toggle the Offline Mode on, the text that saying “Go online within ... days” will usually appear but when I updated the app and toggled the Offline Mode, the text didn’t seem to a...

  • Newbie
  • I recently got the Spotify app updated. In the previous version when I toggle the Offline Mode on, the text that saying “Go online within ... days” will usually appear but when I updated the app and ...
  • 382 Views
  • 0 replies
  • 0 likes
  • 382 Views
  • 0 replies
  • 0 likes

Music starts playing after a missed call

Hello,Whenever I get a missed call or cancel a call, Spotify opens up and start blasting music.I can see that this has been an issue since 2014 for many others, and couldn't find a fix. Does anyone know?iPhone SE with iOS 11.3

  • Visitor
  • Hello, Whenever I get a missed call or cancel a call, Spotify opens up and start blasting music. I can see that this has been an issue since 2014 for many others, and couldn't find a fix. ...
  • 335 Views
  • 0 replies
  • 0 likes
  • 335 Views
  • 0 replies
  • 0 likes

Switching view from songs by album to all songs

Hi. Until this afternoon I could see all songs by going to library > songs. I could then play all songs and shuffle all songs. I’ve done something and now I see songs listed by album. I can’t play all songs, only songs from one album at a time. How d...

  • Casual Listener
  • Hi. Until this afternoon I could see all songs by going to library > songs. I could then play all songs and shuffle all songs. I’ve done something and now I see songs listed by album. I can’t play...
  • Clumsy1974
  • Casual Listener
  • 684 Views
  • 2 replies
  • 0 likes
  • 684 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Running disappeared

Opened Spotify this morning and under BROWSE > GENRES, Running is missing. When I search for running, it brings up the genre, but not as it normally does - no Spotify originals and no way to choose tempo. Help!

  • Regular
  • Opened Spotify this morning and under BROWSE > GENRES, Running is missing. When I search for running, it brings up the genre, but not as it normally does - no Spotify originals and no way to choos...
  • jozmaz
  • Newbie
  • 31277 Views
  • 21 replies
  • 14 likes
  • 31277 Views
  • 21 replies
  • 14 likes

There’s no browse button

I’ve tried updating it, uninstalling Spotify and then reinstalling it but the browse button won’t come back

  • Newbie
  • I’ve tried updating it, uninstalling Spotify and then reinstalling it but the browse button won’t come back
  • MattSuda
  • Spotify Star
  • 579 Views
  • 1 replies
  • 0 likes
  • 579 Views
  • 1 replies
  • 0 likes

When will previous users get the new update?

So, i made a new account to try out the new update, but I'm still waiting on my established profile to get updated with the new interface. When will previous free users see the update instead of the brand new users?

  • Regular
  • So, i made a new account to try out the new update, but I'm still waiting on my established profile to get updated with the new interface. When will previous free users see the update instead of the ...
  • MattSuda
  • Spotify Star
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Does Spotify works on ipod

I’m new to the Spotify I already got it on my iPhone I’m planning to get it for my iPod touch that I planned to get in just wondering will it work without wifi and does the account I got no when I registered the iPod have the same playlists

  • Newbie
  • I’m new to the Spotify I already got it on my iPhone I’m planning to get it for my iPod touch that I planned to get in just wondering will it work without wifi and does the account I got no when I re...
  • MattSuda
  • Spotify Star
  • 25349 Views
  • 1 replies
  • 0 likes
  • 25349 Views
  • 1 replies
  • 0 likes

Library synchronization (phone and PC)

Hi, how to sync my library in phone with library in PC ? I found new music and i saved songs in library on my phone and i don't have this music in library on my PC, how to sync both ? i would like to save songs in library on phone and PC at the same ...

  • Visitor
  • Hi, how to sync my library in phone with library in PC ? I found new music and i saved songs in library on my phone and i don't have this music in library on my PC, how to sync both ? i would like to...
  • MattSuda
  • Spotify Star
  • 923 Views
  • 1 replies
  • 1 likes
  • 923 Views
  • 1 replies
  • 1 likes

My playlist is gone

Hey! I need some help. I updated Spotify earlier today and had to log in again. Now all my playlists have disappeared.. I tried checking the place to restore my playlists, but I can’t seem to find them there either?

  • Visitor
  • Hey! I need some help. I updated Spotify earlier today and had to log in again. Now all my playlists have disappeared.. I tried checking the place to restore my playlists, but I can’t seem to find th...
  • MattSuda
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Facebook login is not working

I can't login with Facebook on the Spotify app on my iPhone. I can login with email tho. But when I try with Facebook, it loads and disappear. Help please.

  • Newbie
  • I can't login with Facebook on the Spotify app on my iPhone. I can login with email tho. But when I try with Facebook, it loads and disappear. Help please. 
  • MattSuda
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • 455 Views
  • 1 replies
  • 0 likes

New updates

I am a consistent user of this app and have never purchased premium I got the masters update on my phone and find it very hard to use. Only 1 out of 5 of all my albums have saved and I can’t find any songs. I also can’t access my friends account to f...

  • Casual Listener
  • I am a consistent user of this app and have never purchased premium I got the masters update on my phone and find it very hard to use. Only 1 out of 5 of all my albums have saved and I can’t find any...
  • MattSuda
  • Spotify Star
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

Your Music is gone

Where did the “Your Music” section go? It is nowhere to be found with the new update. If I knew this before I wouldn’t have updated and would’ve screenshotted the names of all my songs before updating.

  • Newbie
  • Where did the “Your Music” section go? It is nowhere to be found with the new update. If I knew this before I wouldn’t have updated and would’ve screenshotted the names of all my songs before updatin...
  • MattSuda
  • Spotify Star
  • 383 Views
  • 1 replies
  • 1 likes
  • 383 Views
  • 1 replies
  • 1 likes

Saved songs

So I had a bunch of saved music under “songs” but then my app got updated a couple hours ago and I can’t find any of my saved music. There’s a favorites playlist but barely any of my songs are there. How do I find all my saved songs???

  • Newbie
  • So I had a bunch of saved music under “songs” but then my app got updated a couple hours ago and I can’t find any of my saved music. There’s a favorites playlist but barely any of my songs are there....
  • MattSuda
  • Spotify Star
  • 953 Views
  • 1 replies
  • 1 likes
  • 953 Views
  • 1 replies
  • 1 likes

Can't find saved songs?

Hello, So the new spotify update is really confusing. I had saved a bunch of music and I can't find out where they all went. Only 25% are in the 'Favorites' playlist. There's no library or anything... just playlists.

  • Newbie
  • Hello,   So the new spotify update is really confusing. I had saved a bunch of music and I can't find out where they all went. Only 25% are in the 'Favorites' playlist. There's no library or a...
  • MattSuda
  • Spotify Star
  • 22536 Views
  • 2 replies
  • 6 likes
  • 22536 Views
  • 2 replies
  • 6 likes