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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52516 Views
  • 16 replies
  • 36 likes
  • 52516 Views
  • 16 replies
  • 36 likes

Not Logging In

When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working on my computer, and I also logged in using another ...

  • Newbie
  • When I log in using my facebook (on my iphone), it logs me into another random account that is not mine. I have changed my facebook password, and it still won't log me into my account. It is working ...
  • MattSuda
  • Spotify Star
  • 613 Views
  • 1 replies
  • 0 likes
  • 613 Views
  • 1 replies
  • 0 likes

Touch Preview Removed

I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most used features in music discovery, and one of the e...

  • Casual Listener
  • I'm on version 8.4.16.483 which was just pushed out today and besides some minor ui tweaks, it appears that the touch preview feature has been removed. Which is a shame, because it was one of my most...
  • ricktfoster
  • Casual Listener
  • 29149 Views
  • 35 replies
  • 181 likes
  • 29149 Views
  • 35 replies
  • 181 likes

Solved!! Shuffle and Repeat not working

I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this. I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs, more than 500 songs. I updated my iPhone to iOS 11. And, I ...

  • Casual Listener
  • I am pretty sure it's an iOS 11 problem as well. But, I hope Spotify has a fix on this.   I always play songs on shuffle and repeat. I have a playlist on Spotify that has a huge list of songs,...
  • KBruggemans
  • Casual Listener
  • 49886 Views
  • 69 replies
  • 20 likes
  • 49886 Views
  • 69 replies
  • 20 likes

Solved!! App 'blinks' but won't open ( iPad )

My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday.Have seen similar questions posted here and have tried changing location in settings and restarting iPad to no avail. Thanks for any ...

  • Casual Listener
  • My app won't start Spotify; it blinks, waits then I'm returned to the iPad home screen. All was well until yesterday. Have seen similar questions posted here and have tried changing location in sett...
  • FauxKiwi
  • Casual Listener
  • 5890 Views
  • 4 replies
  • 0 likes
  • 5890 Views
  • 4 replies
  • 0 likes

Add song to playlist iPhone & iPad

When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order. When I add a song to a playlist on my iPad I see only the playlist list in a...

  • Regular
  • When I add a song to a playlist on my iPhone I see a list of my playlists and on top the list the playlist I add a song to and then my other playlists in alphabetical order.   When I add a son...
  • 724 Views
  • 0 replies
  • 0 likes
  • iOS
    iphone
  • 724 Views
  • 0 replies
  • 0 likes

Spotify app won't open on iOS 11.4

I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it? Update: Upon uninstall and reinstallation of latest version of ...

  • Newbie
  • I happen to update my iPhone 7 to iOS 11.4 today; now as I am opening the app it displays a black screen during startup and crashing/closing itself automatically. Any solution to fix it?   Upd...
  • Helpme555
  • Regular
  • 2407 Views
  • 2 replies
  • 0 likes
  • 2407 Views
  • 2 replies
  • 0 likes

Shuffle only plays the songs I’ve downloaded in the last few months

Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about this?

  • Casual Listener
  • Up until this week I could go into my library and hit shuffle and it would shuffle the whole library (2000+ songs) and now it’s only shuffling the most recently downloaded. What can be done about thi...
  • Stellasmyshi
  • Casual Listener
  • 4851 Views
  • 8 replies
  • 8 likes
  • 4851 Views
  • 8 replies
  • 8 likes

Playlists wont shuffle anymore!!!

I have the free version of Spotify on my phone. When I updated the app, and clicked Shuffle my playlist: guess what? Played the first 6 songs I added to the playlist! There is 605 songs and it chooses those 6 every time. One time since the update, on...

  • Newbie
  • I have the free version of Spotify on my phone. When I updated the app, and clicked Shuffle my playlist: guess what? Played the first 6 songs I added to the playlist! There is 605 songs and it choose...
  • 397 Views
  • 0 replies
  • 0 likes
  • 397 Views
  • 0 replies
  • 0 likes

Playlists and music gone?

Spoiler (Highlight to read)My playlists have gone. And so has my music??My playlists have gone. And so has my music??

  • Newbie
  • My playlists have gone. And so has my music??
  • Nico
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Can’t log in to spotify

I’m trying to log in on the app on my iPhone but when I press on it nothing happens. Any help will be greatful.

  • Newbie
  • I’m trying to log in on the app on my iPhone but when I press on it nothing happens. Any help will be greatful. 
  • Nico
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Lost playlists on my I-phone

Anyone help?? ive lost most (but not all) of my playlists on my i-phone but they are still available on my i-pad. I've tried deleteing the app on my i-phone and reinstalling but no luck. Anyone got any suggestions, its driving me mad!!!

  • Regular
  • Anyone help?? ive lost most (but not all) of my playlists on my i-phone but they are still available on my i-pad. I've tried deleteing the app on my i-phone and reinstalling but no luck. Anyone got a...
  • Nico
  • Community Legend
  • 1186 Views
  • 10 replies
  • 0 likes
  • 1186 Views
  • 10 replies
  • 0 likes

[iPhone 6S] Can't classify "Songs" tab by name of artist

Well, the title says everything, i can only classify by Title of the Song, or Recently added, I wanted to organize the songs by Artists, like i do in PC, but there is no option to do that.

  • Newbie
  • Well, the title says everything, i can only classify by Title of the Song, or Recently added, I wanted to organize the songs by Artists, like i do in PC, but there is no option to do that.
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Offline playlist suddenly not saving all songs

So first off, I posted this topic less than 15 minutes ago, but suddenly it was deleted and I couldn't see any replies to it, even though I had it working just a bit before... shady. Anyway I'll copy-paste what I had previously written: So about 3 ho...

  • Regular
  • So first off, I posted this topic less than 15 minutes ago, but suddenly it was deleted and I couldn't see any replies to it, even though I had it working just a bit before... shady. Anyway I'll copy...
  • Nico
  • Community Legend
  • 645 Views
  • 5 replies
  • 0 likes
  • 645 Views
  • 5 replies
  • 0 likes

Shared song link pushes me to App Store when app already downloaded

I’ve been having trouble opening shared songs for ages now. Every time I click the link of a shared tune, the only option that pops up is to open the App Store. I’ve done that a number of times and then gone back onto the safari link page to click ag...

  • Newbie
  • I’ve been having trouble opening shared songs for ages now. Every time I click the link of a shared tune, the only option that pops up is to open the App Store. I’ve done that a number of times and t...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Updates setting options

The instructions after downloading Spotify say to keep your Updates settings on, but where is it located?

  • Roadie
  • The instructions after downloading Spotify say to keep your Updates settings on, but where is it located? 
  • dashrip87
  • Roadie
  • 597 Views
  • 2 replies
  • 0 likes
  • Account
  • 597 Views
  • 2 replies
  • 0 likes

Suggested songs/Release Radar on one playlists but not others

Why am I getting Release Radar on one Playlist but not on my other ones? This is very frustrating. Playlists never used to be affected by outside suggested songs and now they are? Makes for a unejoyable experience on Spotify.

  • Roadie
  • Why am I getting Release Radar on one Playlist but not on my other ones? This is very frustrating.  Playlists never used to be affected by outside suggested songs and now they are? Makes for ...
  • dashrip87
  • Roadie
  • 428 Views
  • 2 replies
  • 0 likes
  • 428 Views
  • 2 replies
  • 0 likes

Playlist stops randomly at the end of a song

Hi, I have had an issue for a while and now its really begining to get annoying. Description: I will be listening to a playlist and it will stop playing at the end of a track. The screen shows track that has just played with the progress 'dot' at the...

  • Regular
  • Hi,   I have had an issue for a while and now its really begining to get annoying.   Description: I will be listening to a playlist and it will stop playing at the end of a track....
  • Khoii
  • Newbie
  • 8697 Views
  • 20 replies
  • 3 likes
  • 8697 Views
  • 20 replies
  • 3 likes

Offline playlist suddenly not saving all songs

So about 3 hours ago I was organizing a Playlist on my desktop consisting of local files and spotify tracks. This is a playlist that I have had for years, had previously downloaded to my phone with no problem, and could play all the songs offline - b...

  • Regular
  • So about 3 hours ago I was organizing a Playlist on my desktop consisting of local files and spotify tracks. This is a playlist that I have had for years, had previously downloaded to my phone with n...
  • kstau24
  • Regular
  • 1793 Views
  • 4 replies
  • 0 likes
  • 1793 Views
  • 4 replies
  • 0 likes