Songs skip randomly after 10-15 seconds On iPhone

[#1]

My songs are skipping after 10-15 seconds to the next song

I have checked they are downloaded. Same for playlists and albums
Mobile data is on as well as wifi. Both of these are working fine as I can stream video
Off loaded app and reinstalled but no change

Ideas?

[AlejaR]

Hey there,

Thanks for posting in the Community and welcome.

We understand you followed some troubleshooting, but even then, the app won't play the songs. Can you try reinstalling the app again? A clean (more thorough) reinstall could make a difference in this case, since you can make sure the cache is not leading to this inconvenience. You can give it a try; you just have to follow these steps to do it.

If the above doesn't do the trick, would you mind sending us the exact make/model and OS of the affected device along with the Spotify version you're running?

Lastly, did you notice if this started to happen after a specific event such as an OS update? If yes, please send us the details.
 

Keep us in the loop!