Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify 1.7.0 crashing on sync

Solved!

Spotify 1.7.0 crashing on sync

Just added some new local files to my starred playlist yesterday, and app was crashing when I tried to sync (about 12 songs?)

 

Then today the same was happening, reinstalled the app, synced all the spotify tracks fine, then tried to sync the local files (approx 150), it made it until the last 60 before crashing. Since then it syncs a couple at a time, before crashing up until the last ~45, and now it crashes immediately upon opening the app. 

 

Any ideas/help would be appreciated!

Reply
280 Replies

Subscription cancelled.  Way to go, Spotify.

Found this solution to the iOS 8 crashing issue, which I was experiencing as well: https://twitter.com/SpotifyCares/status/513045543720079360

 

Worked for me! Spotify is working fine now!

Doesnt work for me. Had the problem with my 4S for a few weeks aswell but had it since day one on the iPhone 6....
Marked as solution

Hey guys!

 

Version 1.8 of the Spotify iOS app has just been released. Please post back if you are still having problems

 

Thanks for your patience while the developers worked on an update.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

@MattSuda

Apple CarPlay...yeah...sure...more important than bringing My Music to IPad...this is getting seriously ridiculous.

Hi MattSuda, thank you for the update!

 

It works for me now

 

Very nice!

 

Now I want updated GUI for iPhone 6 (higher resolution), but I am patient as long as the app works at all 🙂

 

Cheers!

@HenrikB An updated version for the iPhone 6 is being worked on. There is currently no estimated release date for it yet though.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Yep, works for me now too

Not working for me. 😞

Update worked for me.

I've been trying this since suggested and now it suddenly works with the latest update. Am I still responsible for the two weeks of non-playability on my iPhone?

The 1.8 version on iOS 8.0.2 does not work for me. 

Tried the language switch but that did not help.

 

Spotifu stil crashes on start up.

 

Hey @jopo . Thanks for letting us know. We're looking into this with our iOS team. 

Spotify is still crashing on startup after downloading iOS 8.0.2.
I cannot access my spotify account.

When i send an song to a friend the app crashes. I also use iOS 8.0.2

I updated to the latest version of spotify and it worked for me. It no longer crashes when I try to open it.

I've upgraded and delete/installed my Spotify and now it causes my whole phone to slow to a halt even when it's running in the background. Haven't been able to use the app successfully in about a month. How can a paid app like this be the least stable one in the App Store? makes no sense. On newest iOS.

it worked! 

Ever since I downloaded the iOS 8 update on my iPhone 5S, I can't get Spotify to work at all. It crashed immediately upon opening. Even the recent update to Spotify didn't help that. 

I can't believe how many people are experiencing this issue. Make sure you contact Spotify through Twitter (so there's a record) and ask for a refund. They should be doing it automatically for forcing people to go through so many hoops just to get their software working...

Lamp

https://community.spotify.com/t5/Spotify-Ideas/Add-support-for-Google-ChromeCast/idi-p/482900

Suggested posts