Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Crashes

Solved!

Spotify Crashes

I have a 2011 Ford Fusion Sport with Nav. when I connect my iPhone 6 via USB, I open my Spotify App to play my music after I select a song if I lock my phone or leave the app, after about a minute and a half into the first song the app crashes and closes out. I found out if I leave the app open and the device unlocked throughout the first song then everything is fine and I can lock it and what not. What is causing this and how can I fix it? It's very frustrating when I pay for premium and all my other music apps work perfectly.
Reply

Accepted Solutions
Marked as solution

@Mer14

 

Check this out:

 

https://community.spotify.com/t5/Help-Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

5 Replies

Version 3.4 just came out for iOS.

 

Can you try reinstalling the app to see if that helps the problem?

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I used it last night and everything was fine. I tried to start spotify this morning on the drive to work and it keeps crashing. I tried uninstalling and installing once again and same thing I get the "Unfortunately spotify has stopped." I'm not sure what the issue is. Help!!!

Oh and I have a Samsung Galaxy S5
Marked as solution

@Mer14

 

Check this out:

 

https://community.spotify.com/t5/Help-Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Still have the problem.

Suggested posts