Spotify Update deleted all my downloaded music

[x_xpazzx_x]

I Updated my Spotify app on iOS last night and all the music I downloaded had disappeared. I am having to reinstall the app and download all my albums again. This isn't what I pay a premium account for!!

[Sophia]

Hey @x_xpazzx_x! 

Thanks for getting in touch with the Spotify Community. We'd like to help. 

In this case, follow these steps: 

1. Log in to your account page on our website and click Offline devices in the menu on the left. 
   If there are three devices listed as offline enabled, you need to disable one to enable another.
2. Click REMOVE ALL DEVICES.
3. Reinstall the app. Here's how. 
4. Save your offline tracks again. 

It will prevent this from happening again. Let us know how it goes or, if you have any questions. We'll be here for you. 

Sophia,