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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81680 Views
  • 19 replies
  • 37 likes
  • 81680 Views
  • 19 replies
  • 37 likes

Superuser Contribution Spotify Update deleted all my downloaded music

I Updated my Spotify app on iOS last night and all the music I downloaded had disappeared. I am having to reinstall the app and download all my albums again. This isn't what I pay a premium account for!!

  • Newbie
  • I Updated my Spotify app on iOS last night and all the music I downloaded had disappeared. I am having to reinstall the app and download all my albums again. This isn't what I pay a premium account f...
  • user-removed
  • Not applicable
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Not all artists will show up in Music Library on iOS

For some reason, only some of the artists I follow are in my Music Library. I'm following 2,000 artists but only, like, a hundred appear where it even says "All artists you follow will appear here" while it's loading. I'm on iOS 10, but it's been hap...

  • Visitor
  • For some reason, only some of the artists I follow are in my Music Library. I'm following 2,000 artists but only, like, a hundred appear where it even says "All artists you follow will appear here" w...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Solved!! iPhone app menu bar problem

I had to reset my iPhone 6s and since then the Spotify app is acting weird. I've added a photo to show you. But basically not all the items on the menu bar are showing and also there are no labels. Tried logging out, deleting etc but still the same.

  • Casual Listener
  • I had to reset my iPhone 6s and since then the Spotify app is acting weird. I've added a photo to show you. But basically not all the items on the menu bar are showing and also there are no labels. T...
  • no1dejay
  • Casual Listener
  • 586 Views
  • 2 replies
  • 0 likes
  • 586 Views
  • 2 replies
  • 0 likes

Downloading error

I got premium and it won't play my music offline. I've tried Downloading music online and it keeps saying "download error- downloading has stopped because there's no space left on this device" I do have space left on my device and I've payed for prem...

  • Newbie
  • I got premium and it won't play my music offline. I've tried Downloading music online and it keeps saying "download error- downloading has stopped because there's no space left on this device" I do h...
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

Playlist cover (4 albums) not showing up!

I tried to change my playlist cover but I didn't like it. I'd rather stick to the original format, with 4 album covers. But when I deleted the picture I had put, it just doesn't go back normal. What do I do? (it's the one with the heart in the pictur...

  • Visitor
  • I tried to change my playlist cover but I didn't like it. I'd rather stick to the original format, with 4 album covers. But when I deleted the picture I had put, it just doesn't go back normal. What ...
  • 331 Views
  • 0 replies
  • 0 likes
  • 331 Views
  • 0 replies
  • 0 likes

[iOS][Playlists] Spotify iOS app - Sort Playlist by Latest Added Songs First

Dear Sir/Mdm, I wish there is a function on iOS app that we could sort playlist by latest added songs first to the top of the playlist at a press of a button akin to Windows Explorer. I find it a pain to keep scrolling down my playlist to access the ...

  • Music Fan
  • Dear Sir/Mdm,    I wish there is a function on iOS app that we could sort playlist by latest added songs first to the top of the playlist at a press of a button akin to Windows Explorer. ...
  • 487 Views
  • 0 replies
  • 0 likes
  • iOS
    Playlists
  • 487 Views
  • 0 replies
  • 0 likes

Wrong songs being played

The spotify app was updated automatically this morning on my iPod and now it plays the wrong songs. I have looked up several times today on how to fix it but there are only solutions on how to fix it on your computer but not the application. There al...

  • Casual Listener
  • The spotify app was updated automatically this morning on my iPod and now it plays the wrong songs. I have looked up several times today on how to fix it but there are only solutions on how to fix it...
  • whtdididoagain
  • Newbie
  • 1699 Views
  • 19 replies
  • 4 likes
  • 1699 Views
  • 19 replies
  • 4 likes

Data Usage

I have an iPhone 7 Plus running the latest iOS software as well as the latest Spotify App release. In the last 2 weeks I have used 19 gigs of data, which is an insane amount for me and I did some trial setups to see if I could narrow down my data usa...

  • Newbie
  • I have an iPhone 7 Plus running the latest iOS software as well as the latest Spotify App release. In the last 2 weeks I have used 19 gigs of data, which is an insane amount for me and I did some tri...
  • slange
  • Casual Listener
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Lost most of my musics

Yesterday my plan got canceled, só today I had to buy the premium account again. But when I logged, I had lost most of my musics and playlists. I only have the musics and playlists tha I had when I started to use spotify. Is there anyway for me to ge...

  • Newbie
  • Yesterday my plan got canceled, só today I had to buy the premium account again. But when I logged, I had lost most of my musics and playlists. I only have the musics and playlists tha I had when I s...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

Can't login on iPad Pro

Hi, desktop / mobile android user here. Got an iPad some time ago, decided to connect spotify there also. Have problems with login, in italian language it says : Login non riuscitoHai già creato un account con questo indirizzo e-mail...translatedCan'...

  • Newbie
  • Hi, desktop / mobile android user here.  Got an iPad some time ago, decided to connect spotify there also. Have problems with login, in italian language it says :   Login non riusci...
  • Maxim
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Spotify Rewards Card

I just bought spotify premium gift card and when i entered it, it says not valid but i just bought this today

  • Newbie
  • I just bought spotify premium gift card and when i entered it, it says not valid but i just bought this today
  • Maxim
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Paid but I'm not premium?

I had premium for a while and really enjoyed it, but then I was in an accident, so I stoped premium... I tried to start it again and it said I couldn't, I checked my bank account and it still charged me for it even tho I'm not on premium... I've trie...

  • Casual Listener
  • I had premium for a while and really enjoyed it, but then I was in an accident, so I stoped premium... I tried to start it again and it said I couldn't, I checked my bank account and it still charged...
  • Maxim
  • Spotify Star
  • 467 Views
  • 5 replies
  • 0 likes
  • 467 Views
  • 5 replies
  • 0 likes

Spotify stops while the screen is locked and earphones plugged

Hey, I haven't found such topic so far, so I decided to start a new one:Since I started using Spotify on my Iphone 7 I'm facing some problems: - When my earphones are plugged, Spotify stops when I lock the Iphone- Same thing happens when i quit app t...

  • Newbie
  • Hey,   I haven't found such topic so far, so I decided to start a new one: Since I started using Spotify on my Iphone 7 I'm facing some problems:   - When my earphones are plugged, Spo...
  • 504 Views
  • 0 replies
  • 1 likes
  • 504 Views
  • 0 replies
  • 1 likes

Spotify bug:When using spotify with Chromecast sometimes the TV displays different song than iPad

I have noticed that when using Spotify with Chromecast the song displayed on the TV is sometimes/often different than the correct track displayed on Spotify on the iPad. It seems like the TV displays a random track from the same album or playlist but...

  • Newbie
  • I have noticed that when using Spotify with Chromecast the song displayed on the TV is sometimes/often different than the correct track displayed on Spotify on the iPad. It seems like the TV dis...
  • jotoboy
  • Music Fan
  • 1213 Views
  • 4 replies
  • 3 likes
  • 1213 Views
  • 4 replies
  • 3 likes

Solved!! Starred Playlist is not visible on mobile

Hey there, my starred playlist is still available when I use Spotify on my Mac but it's not shown to me when I use the App. I already tried deleting and re-installing the app, but it didn't work. Loging out and back in didn't work either.I've heard o...

  • Casual Listener
  • Hey there,   my starred playlist is still available when I use Spotify on my Mac but it's not shown to me when I use the App. I already tried deleting and re-installing the app, but it didn't ...
  • crematedman
  • Community Legend
  • 1471 Views
  • 3 replies
  • 1 likes
  • invisible
    starred playlist
  • 1471 Views
  • 3 replies
  • 1 likes

Unlock Freeze

Simpy: iOS locks with Spotify active then when i go to unlock the iPhone, it freezes the unlock screen and then crashes. iPhone 6 with last 2/3 iOS updates. Reset phone, installed eveything new etc. Its just somewhat random.

  • Music Fan
  • Simpy: iOS locks with Spotify active then when i go to unlock the iPhone, it freezes the unlock screen and then crashes.  iPhone 6 with last 2/3 iOS updates. Reset phone, installed eveything ne...
  • crematedman
  • Community Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Daily Mix Oddities

When the Daily Mixes were rolled out a month or so ago, I had six mixes that fit my music tastes quite well: Alt-rock, rap, a very Tom Petty heavy mix that served up a lot of "dad rock" too, and two more indie focused ones. A couple weeks later, two ...

  • Newbie
  • When the Daily Mixes were rolled out a month or so ago, I had six mixes that fit my music tastes quite well: Alt-rock, rap, a very Tom Petty heavy mix that served up a lot of "dad rock" too...
  • crematedman
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! Why I don't enjoy Spotify anymore.

I've been a subscriber to Premium for a little over a year now, month by month. I didn't know that if you bought Premium though Apple's App Store, it wouldn't work because recently it was discontinued. I understand why this happened, but I have no ot...

  • Newbie
  • I've been a subscriber to Premium for a little over a year now, month by month. I didn't know that if you bought Premium though Apple's App Store, it wouldn't work because recently it was discontinue...
  • crematedman
  • Community Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Solved!! Can't see cover art when offline

iOS version: 10.1.1Spotify version: 6.8.0.3786Can't see cover art for any album when offline.Please help.

  • Casual Listener
  • iOS version: 10.1.1 Spotify version: 6.8.0.3786 Can't see cover art for any album when offline. Please help.
  • Swanny
  • Community Legend
  • 1404 Views
  • 3 replies
  • 0 likes
  • 1404 Views
  • 3 replies
  • 0 likes