Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify does not open beyond logo screen

Spotify does not open beyond logo screen

iPhone 5
iOS 8.02
Spotify Version 1.8.0

Spotify "crashes" or freezes on initial logo/load screen. I've had this issue ever since upgrading to iOS 8. Hoping for a quick resolution as I quite miss my Spotify music and playlists.
Reply
2 Replies

 

The crashing problems are being looked into.

 

Thanks for your patience. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts