Spotify keeps skipping songs and play songs from other playlists

[norton801118]

Plan

Premium

Country

Taiwan

Device

iPhone 7 Plus

Operating System

iOS 12.0

hello! since last week, spotify skip songs randomly when I’m playing, sometimes it even plays the songs I never heard before or from random playlist.

I’ve signed out and login again, nothing works. And this happens on all platform I have.

[Loxer]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

I'd also recommend updating to iOS 12.1.2 and using the Sign Out Everywhere and Remove Offline devices options from your Spotify account page 🙂

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!