Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify mobile giving error message

Spotify mobile giving error message

I am getting an "Error try again" message every time I try to go to Home or Search on The Spotify mobile app (I have premium). The Radio seems to work and I can access my regular playlist, but nothing else. I have tried downloading all updates, turning the app off and on, and turning the phone off and on. I REALLY don't want to take the app off the phone and download again unless there is no other choice because I have a ton of playlists that I don't want to remake! Does someone know another way to fix this?
Reply
1 Reply

Hey @Molijen

 

I suggest your try reinstalling the Spotify app.

 

Don't worry about losing your playlists. They are stored on Spotify's server and will come back when you redownload the app and log in.

 

Let me know how it goes. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts