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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 75901 Views
  • 16 replies
  • 37 likes
  • 75901 Views
  • 16 replies
  • 37 likes

Cancelar auto renovación de Spotify Premium

Quisiera saber cómo hacer para que no se auto renueve la subscrispcion a Spotify Premium en un iPhone iOS

  • Casual Listener
  • Quisiera saber cómo hacer para que no se auto renueve la subscrispcion a Spotify Premium en un iPhone iOS
  • MattSuda
  • Spotify Star
  • 602 Views
  • 4 replies
  • 0 likes
  • 602 Views
  • 4 replies
  • 0 likes

iOS Sync Issues After April 7 update

I have small assortment of about 30 songs on my desktop PC that I like to have on a playlist in Spotify for band practice. I've never had any issues syncing them onto my phone and my iPad until today. I noticed one small difference between the old sy...

  • Gig Goer
  • I have small assortment of about 30 songs on my desktop PC that I like to have on a playlist in Spotify for band practice. I've never had any issues syncing them onto my phone and my iPad until ...
  • Tobraham
  • Gig Goer
  • 438 Views
  • 4 replies
  • 0 likes
  • 438 Views
  • 4 replies
  • 0 likes

Spotify has a mind of its own!

My songs will randmonly change mid way through play. These songs it switches to are not on my playlists radio stations etc. I suspect its a connect device. I noticed this device on my list but cannot remove it. I do not know who it is. I tried to uin...

  • Casual Listener
  • My songs will randmonly change mid way through play. These songs it switches to are not on my playlists radio stations etc. I suspect its a connect device. I noticed this device on my list but cannot...
  • MattSuda
  • Spotify Star
  • 620 Views
  • 1 replies
  • 0 likes
  • 620 Views
  • 1 replies
  • 0 likes

Data usage

I'm using spotify every day but this never happend to me before. I have all my song downloaded offline. I was listening to my music and everythink was fine until I checked my data usage. Spotify used 400mb data. How is it possible? I have my data tur...

  • Regular
  • I'm using spotify every day but this never happend to me before. I have all my song downloaded offline. I was listening to my music and everythink was fine until I checked my data usage. Spotify used...
  • MattSuda
  • Spotify Star
  • 1031 Views
  • 14 replies
  • 0 likes
  • 1031 Views
  • 14 replies
  • 0 likes

Mobile Data Leak Bug?

Hi everyone, I got an iPhone 6S last Sunday, installed Spotify and, while on WiFi, synced a handful of playlists for offline playback. Since then I've been out and about, listening only to the playlists that I have marked as offline. However, if I ch...

  • Casual Listener
  • Hi everyone,    I got an iPhone 6S last Sunday, installed Spotify and, while on WiFi, synced a handful of playlists for offline playback. Since then I've been out and about, listening onl...
  • MattSuda
  • Spotify Star
  • 974 Views
  • 3 replies
  • 2 likes
  • 974 Views
  • 3 replies
  • 2 likes

Login failed

I'm always logged in on spotify. A few days ago it suddenly logged out and now I can't log back in. I tried logging in with Facebook and also tried it manually but nothing seems to work.

  • Newbie
  • I'm always logged in on spotify. A few days ago it suddenly logged out and now I can't log back in. I tried logging in with Facebook and also tried it manually but nothing seems to work.
  • MattSuda
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Spotify restarts every time I open the app.

Spotify restarts every time I switch to the app, and it always takes about a minute+ to do so. I can see the app running in the background when I double tap the button on the iPhone, but it still restarts. On the contrary, If I play music and switch ...

  • Casual Listener
  • Spotify restarts every time I switch to the app, and it always takes about a minute+ to do so. I can see the app running in the background when I double tap the button on the iPhone, but it still res...
  • MattSuda
  • Spotify Star
  • 973 Views
  • 2 replies
  • 0 likes
  • 973 Views
  • 2 replies
  • 0 likes

Repeat TRACK Mode has gone??

I've downloaded latest Spitify App update on iPad and note that the facility to see the song title, time, repeat mode and continuous repeat mode, which you accessed by tapping the up arrow icon, is gone. All the arrow gives you now is the album artwo...

  • Newbie
  • I've downloaded latest Spitify App update on iPad and note that the facility to see the song title, time, repeat mode and continuous repeat mode, which you accessed by tapping the up arrow icon, is g...
  • MattSuda
  • Spotify Star
  • 378 Views
  • 3 replies
  • 0 likes
  • 378 Views
  • 3 replies
  • 0 likes

Update 5.5.0 Can't connect

Just updated to the version 5.5.0 that came out today (April 27, 2016) and now I can't connect (Error:102). Tried logging in and out and restarting my iPhone 6 (9.3.1). Worked fine 15 minutes ago before updating and works on my desktop app. UPDATE: H...

  • Newbie
  • Just updated to the version 5.5.0 that came out today (April 27, 2016) and now I can't connect (Error:102). Tried logging in and out and restarting my iPhone 6 (9.3.1). Worked fine 15 minutes ago bef...
  • MattSuda
  • Spotify Star
  • 555 Views
  • 1 replies
  • 0 likes
  • 555 Views
  • 1 replies
  • 0 likes

Iphone App Crashed Big Time

iPhone 6 - IOS 9.3.1App version - 5.4.0.1011 (premium account)Free space on the phone: 50 GBI was listening to spotify with the phone connected via Bluetooth on the car radio, suddenly the phone turned of and would only turn back on if I connected th...

  • Newbie
  • iPhone 6 - IOS 9.3.1 App version - 5.4.0.1011 (premium account) Free space on the phone: 50 GB I was listening to spotify with the phone connected via Bluetooth on the car radio, suddenly the ph...
  • MattSuda
  • Spotify Star
  • 292 Views
  • 1 replies
  • 0 likes
  • Other
  • 292 Views
  • 1 replies
  • 0 likes

Skipping tracks issue, then plays them!

Recently when i have listened to a playlist, say if i skip the first few songs then listen to third; Once this song is finished it goes back to the first track that i skipped, then the next then it will find a new song... hope this makes sense! This ...

  • Newbie
  • Recently when i have listened to a playlist, say if i skip the first few songs then listen to third; Once this song is finished it goes back to the first track that i skipped, then the next then...
  • MattSuda
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Iphone logout and erasing offline playlists

I'm having troubles with my premium spotify. When I'm opening the app sometimes inhave to login again and when I'm in i have to re-download all my songs.Anyone who can help me with that?It's very annoying to downloand again more than 1000 songs. That...

  • Casual Listener
  • I'm having troubles with my premium spotify. When I'm opening the app sometimes inhave to login again and when I'm in i have to re-download all my songs. Anyone who can help me with that? It's very...
  • MattSuda
  • Spotify Star
  • 1171 Views
  • 3 replies
  • 0 likes
  • 1171 Views
  • 3 replies
  • 0 likes

Adding song to playlist during shuffle restarts the shuffle queue

STR:- go to a playlist or 'My songs'- start shuffle playback of all songs- skip e.g four songs during playback and remember them.- add the fifth song to an existing playlist of yours or 'MySongs' by pressing ' ... ' in playback view and select 'add t...

  • Newbie
  • STR: - go to a playlist or 'My songs' - start shuffle playback of all songs - skip e.g four songs during playback and remember them. - add the fifth song to an existing playlist of yours or 'MySo...
  • MattSuda
  • Spotify Star
  • 1675 Views
  • 1 replies
  • 0 likes
  • Shuffle in playlists
    Shuffle in songs
  • 1675 Views
  • 1 replies
  • 0 likes

Alphabetical scrolling bar missing on right in playlist view?

My app is obviously updated to the latest and I still do not have aplhabetical scrolling on iPhone 6 plus

  • Casual Listener
  • My app is obviously updated to the latest and I still do not have aplhabetical scrolling on iPhone 6 plus
  • MattSuda
  • Spotify Star
  • 717 Views
  • 3 replies
  • 0 likes
  • 717 Views
  • 3 replies
  • 0 likes

I pay and i can't get premium.

I paid and avail for premium like 3 times already but I still do not have my Spotify premium here in my iphone. My credit card balance is still being reduced even if it was not sucessfully availed

  • Newbie
  • I paid and avail for premium like 3 times already but I still do not have my Spotify premium here in my iphone. My credit card balance is still being reduced even if it was not sucessfully availed
  • user-removed
  • Not applicable
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Spotify Premium

Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this month and no luck with my free spotify premium as well...

  • Newbie
  • Hi I recently registered to GoSurf 499 and my spotify premium wont activate, I always get an error message saying someone is already using my no. or something.. I registered GoSurf 299 early this mon...
  • user-removed
  • Not applicable
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

sharing a song

this week something changed.usually I can share a song ie select share, select message and the recipient can press the link to enjoy the tune.its not working.we have reset our account, updated cc info, erased and reset spotify on each device....not s...

  • Casual Listener
  • this week something changed. usually I can share a song ie select share, select message and the recipient can press the link to enjoy the tune. its not working. we have reset our account, updated ...
  • palaaudrey
  • Casual Listener
  • 471 Views
  • 4 replies
  • 0 likes
  • 471 Views
  • 4 replies
  • 0 likes

I'm not being able to listen to the album carbono from lenine

Everytime I try to listen to it, the only thing the I hear is a bunch of noise like it is off the grid or something

  • Casual Listener
  • Everytime I try to listen to it, the only thing the I hear is a bunch of noise like it is off the grid or something
  • Whitepollyanna
  • Casual Listener
  • 449 Views
  • 2 replies
  • 0 likes
  • 449 Views
  • 2 replies
  • 0 likes

Spotify does not sync music to iPhone

Hi everyone Even though my iPhone appears in the 'devices' tab in Spotify, spotify does not sync the local files to my iPhone. I have tried uninstalling and then reinstalling Spotify on both my iPhone and my laptop. I am 100% sure that both my laptop...

  • Casual Listener
  • Hi everyone   Even though my iPhone appears in the 'devices' tab in Spotify,  spotify does not sync the local files to my iPhone. I have tried uninstalling and then reinstalling Spotify...
  • jesseisfriendly
  • Newbie
  • 20480 Views
  • 19 replies
  • 1 likes
  • 20480 Views
  • 19 replies
  • 1 likes

Waiting for WiFi: won't download on LTE

I'm trying to make a playlist available offline but it only says waiting for WiFi instead of downloading over cellular. I have cellular data enabled for the app. Can I not make a playlist available offline unless I'm on WiFi?

  • Newbie
  • I'm trying to make a playlist available offline but it only says waiting for WiFi instead of downloading over cellular. I have cellular data enabled for the app. Can I not make a playlist available o...
  • osornios
  • Spotify Star
  • 3206 Views
  • 1 replies
  • 0 likes
  • 3206 Views
  • 1 replies
  • 0 likes