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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70019 Views
  • 16 replies
  • 37 likes
  • 70019 Views
  • 16 replies
  • 37 likes

Does not Scrobble over mobile data

This has been mentioned here over and over and seemingly still not been addressed. I have the latest Spotify and it just does not scrobble over mobile data. WiFi is fine, but mobile data is a no-go. Will this ever be resolved, I understand it's somet...

  • Visitor
  • This has been mentioned here over and over and seemingly still not been addressed.  I have the latest Spotify and it just does not scrobble over mobile data. WiFi is fine, but mobile data is a ...
  • JCdotnl
  • Roadie
  • 1016 Views
  • 1 replies
  • 0 likes
  • 1016 Views
  • 1 replies
  • 0 likes

Spotify using cellular data even though it's connected to wifi

Man, it just goes from bad to worse for me. Has anyone ever had a situation where spotify will download over cellular even though you're connected to wifi? Support has been helping me with some issues I've been having with excessive cellular data usa...

  • Roadie
  • Man, it just goes from bad to worse for me.   Has anyone ever had a situation where spotify will download over cellular even though you're connected to wifi?   Support has been helping ...
  • Craigski
  • Roadie
  • 748 Views
  • 2 replies
  • 0 likes
  • 748 Views
  • 2 replies
  • 0 likes

Different songs on my Play list that I don't want

I downloaded few songs about 14 and created a. Playlist. The problem is every after song or two I get songs that I don't even like it won't let me delete them. It show "suggestion play list" even tho I never wanted them. It's very annoying please hel...

  • Casual Listener
  • I downloaded few songs about 14 and created a. Playlist. The problem is every after song or two I get songs that I don't even like it won't let me delete them. It show "suggestion play list" even tho...
  • osornios
  • Spotify Star
  • 630 Views
  • 3 replies
  • 0 likes
  • 630 Views
  • 3 replies
  • 0 likes

iPhone Six skips over songs with steering wheel controls

iPhone SixConnected via USB2015 Subaru Forester While toggling to the next song via steering wheel controls, Spotify jumps over the next song and plays the third in the que. I've tried this while playing iTunes and it's not an issue. Anyone else havi...

  • Casual Listener
  • iPhone Six Connected via USB 2015 Subaru Forester   While toggling to the next song via steering wheel controls, Spotify jumps over the next song and plays the third in the que. I've tried t...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

All Playlists "Premium Feature"

I have the free subscription for Spotify. Today, I've tried to click on multiple playlists and after selecting "Shuffle Play" a box pops up stating "Premium Feature" and prompting me to upgrade. How can I get the playlists + ads back? Thanks!

  • Newbie
  • I have the free subscription for Spotify. Today, I've tried to click on multiple playlists and after selecting "Shuffle Play" a box pops up stating "Premium Feature" and prompting me to upgrade. How ...
  • OviiiOne
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Lost playlist

Hi. I updated the app on my iPad last week and now my playlist has disappeared. Too, I can't play any music in the app anymore, not by searching for it nor by browsing. I am absolutely sure I logged in to the right account. I have logged out and in a...

  • Newbie
  • Hi.   I updated the app on my iPad last week and now my playlist has disappeared. Too, I can't play any music in the app anymore, not by searching for it nor by browsing.   I am absolut...
  • MattSuda
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Downloading music for offline

HI I successfully download music onto my ipod for offline playing but it often (after a week or two) wipes itself and I need to go throughy "my music" again set to download each artist or album over tagain to down load it again.. Very annoying Any id...

  • Newbie
  • HI   I successfully download music onto my ipod for offline playing but it often (after a week or two)  wipes itself and I need to go throughy "my music" again set to download each artist...
  • MattSuda
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

song switch to "playing song from search..." I have never searched and don't want.

For the past two weeks I'll being playing a playlist, usually a spotify list not one I have created, (I have a premium account) and it will switch mid song to something from a search I have never searched. like DarkH+1, or Midday+Mix-up, or Ocean + S...

  • Newbie
  • For the past two weeks I'll being playing a playlist, usually a spotify list not one I have created, (I have a premium account) and it will switch mid song to something from a search I have neve...
  • MattSuda
  • Spotify Star
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

Files already ON Phone not recognized in Local Files

I put a few albums on my phone manually through Itunes, so the actaul files themselves are in the phone. However, when i go to the local files playlist on the spotify app, it says 0 songs. How do i fix that?

  • Newbie
  • I put a few albums on my phone manually through Itunes, so the actaul files themselves are in the phone. However, when i go to the local files playlist on the spotify app, it says 0 songs.   H...
  • MattSuda
  • Spotify Star
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Solved!! Playlist/Songs won't download on iPad Pro

Hi,I have my iPad for 3 Months now and had no problems with Spotify on it before. Although I have plenty of Space left (35gb) the app doesn't download my songs anymore. I payed my premium just recently. I can see the songs I downloaded when I'm offli...

  • Casual Listener
  • Hi, I have my iPad for 3 Months now and had no problems with Spotify on it before. Although I have plenty of Space left (35gb) the app doesn't download my songs anymore. I payed my premium just rece...
  • MattSuda
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

every time I close my spotify deletes songs saved

Every time I close my spotify, the songs saved in your music -> tracks, they disappear. To have them again and I have to disconnect the account and log in again. but as soon as I close the app you recheck everything again.Using an iPhone 6S and the s...

  • Casual Listener
  • Every time I close my spotify, the songs saved in your music -> tracks, they disappear. To have them again and I have to disconnect the account and log in again. but as soon as I close the app you...
  • MattSuda
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

A lot of noise and no music

Some musics on my iPhone 5S don't play, well, they play, but with some bug that I can't listen the music on it self, just lots of noises like those olds TVs with no channel selected. Is there someone with the same problem or the solution to this?

  • Newbie
  • Some musics on my iPhone 5S don't play, well, they play, but with some bug that I can't listen the music on it self, just lots of noises like those olds TVs with no channel selected.  Is there ...
  • MattSuda
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Spoitfy is eating MB

Hi! I've read that spotify on high quality take approx. 115 MB / hour.Just listened to 1 song (4min) and lost 130 MB.Then with the spotify app on, but without playing any music i continue losing crazy amount of MB. Went from 255 MB used to now 620 MB...

  • Casual Listener
  • Hi!   I've read that spotify on high quality take approx. 115 MB / hour. Just listened to 1 song (4min) and lost 130 MB. Then with the spotify app on, but without playing any music i co...
  • MattSuda
  • Spotify Star
  • 1099 Views
  • 5 replies
  • 1 likes
  • 1099 Views
  • 5 replies
  • 1 likes

Songs disappearing from playlist despite still being on Spotify databse

Today I was listening to Happy Cycling by Boards of Canada and tried to come back to the song later to play it but it had been removed completely from all my playlists, despite having only listened to it a few hours previously and not tampered with t...

  • Regular
  • Today I was listening to Happy Cycling by Boards of Canada and tried to come back to the song later to play it but it had been removed completely from all my playlists, despite having only listened t...
  • MattSuda
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Taylor Swift feat....

I just downloaded Taylor Swift's album RED and the songs where she is singing with another person won't download onto my phone. I have it on my Itunes, and can listen it there, and on my computer. Is there anyway to fix this?

  • Casual Listener
  • I just downloaded Taylor Swift's album RED and the songs where she is singing with another person won't download onto my phone.  I have it on my Itunes, and can listen it there, and on my comput...
  • MattSuda
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Keeps on logging out

I have the app on my iPhone and IPad. On my iaphone, the apps keeps on logging me out which leads me to downloading all the songs on my playlist again.. And ofcourse, eats up my data again. And on my iPad, the available offline options keeps on turni...

  • Newbie
  • I have the app on my iPhone and IPad. On my iaphone, the apps keeps on logging me out which leads me to downloading all the songs on my playlist again.. And ofcourse, eats up my data again. And on my...
  • MattSuda
  • Spotify Star
  • 685 Views
  • 1 replies
  • 0 likes
  • 685 Views
  • 1 replies
  • 0 likes

Solved!! "Turn off Airplane mode..." Pop up in Offline mode

I have an iPod touch which I use for Spotify offline mode with sync'd tracks. Even with offline mode engaged and wifi off, each time I access spotify I get a pop-up asking me to Turn off Airplane mode or use-wifi to Access Data".Meaning before switch...

  • Music Fan
  • I have an iPod touch which I use for Spotify offline mode with sync'd tracks. Even with offline mode engaged and wifi off, each time I access spotify I get a pop-up asking me to Turn off Airplane mod...
  • MattSuda
  • Spotify Star
  • 9763 Views
  • 3 replies
  • 2 likes
  • 9763 Views
  • 3 replies
  • 2 likes

No Album Cover Offline

I have a iPhone 6 Plus with iOS 9.3When I listen to my playlist offline , the cover of the album does not appear. Please tell me to do. I remove the app and reinstall again but stillthe same . Anyone having the same problem? Offline (No wi-fi, no mob...

d1710021-5013-42d3-ac17-88d6d1f24b59.jpeg 9f967144-23f9-4dee-ac5f-1574dab36307.jpeg
  • Visitor
  • I have a iPhone 6 Plus with iOS 9.3 When I listen to my playlist offline , the cover of the album does not appear. Please tell me to do.  I remove the app and reinstall again but still the sam...
  • MattSuda
  • Spotify Star
  • 891 Views
  • 4 replies
  • 0 likes
  • 891 Views
  • 4 replies
  • 0 likes