Spotify music skips like a scratched CD

[haess003]

Plan

Premium

Country

USA 

Device

(iPhone 8 & Macbook Air late 2016)

Operating System

(iOS 12)

My Question or Issue

Hi! Can anyone help with my music "scratching?" I am listening on bluetooth connected headphones, so I'm not sure if its Spotify or the headphones that's causing the problem. If it is on Spotify's end, is there anything I can do?

[Billy-J]

Hey @haess003, thanks for reaching out to the Community!

Could you try logging out > restart device > log back in? Also, does the track play normal when you don't have the headphones connected? It's good to let me know which bluetooth headphones you have.

Keep me posted 🙂