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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62541 Views
  • 16 replies
  • 37 likes
  • 62541 Views
  • 16 replies
  • 37 likes

Local Files not syncing with iPhone

Hello, I am currently running Spotify on my iPhone XR, which is on the iOS version 12.3.1I have a family subscription premium account, and have uploaded some local files to Spotify on my Mac, and they will not sync onto my phone.The files play perfec...

  • Casual Listener
  • Hello, I am currently running Spotify on my iPhone XR, which is on the iOS version 12.3.1 I have a family subscription premium account, and have uploaded some local files to Spotify on my Mac, and t...
  • Jelsie
  • Newbie
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

Radio updates songs after downloading

I’ll download a radio, Start listening to it, and later that day the radio’s songs will change meaning some of the songs are downloaded and some are not. As someone with limited data that is quite inconvenient. I think the radio should update once a ...

  • Roadie
  • I’ll download a radio, Start listening to it, and later that day the radio’s songs will change meaning some of the songs are downloaded and some are not. As someone with limited data that is quite in...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Main playlist disappeared

Hi, Big problem my main playlist dissapeared, no one deleted it I’m the sole owner of my account. It had 700+ songs in it I’m so so sooooo sad. Nothing in recovery either. Playlist name was Well++

  • Visitor
  • Hi,      Big problem my main playlist dissapeared, no one deleted it I’m the sole owner of my account. It had 700+ songs in it 😞 I’m so so sooooo sad. Nothing in recovery either. P...
  • Loxer
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Probelm with Spotify 8.5.16 (IOS) and BMW Apps

I have a BMW with CiC Navi Professional. Spotify with an iPhone 5 (IOS 10) via BMW Apps worked great until a few days ago. It will not work after updating the Spotify app. Other apps like TuneIn work. Spotify does not switch to this BMW mode anymore....

  • Casual Listener
  • I have a BMW with CiC Navi Professional. Spotify with an iPhone 5 (IOS 10) via BMW Apps worked great until a few days ago. It will not work after updating the Spotify app. Other apps like TuneIn work...
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

Premium doesn’t play

I recently got premium a few day ago for my iPhone 6, when offline some songs weather it’s a on shuffle or chosen they just stay at 0:00. Someone had this problem previously the solution given was to reinstall and download songs did that and didn’t w...

  • Casual Listener
  • I recently got premium a few day ago for my iPhone 6, when offline some songs weather it’s a on shuffle or chosen they just stay at 0:00. Someone had this problem previously the solution given was to...
  • Billy-J
  • Spotify Star
  • 424 Views
  • 3 replies
  • 0 likes
  • 424 Views
  • 3 replies
  • 0 likes

Se borran todas las canciones descargadas

Me fui de iMusic de Apple justamente por este tema y resulta que en Spotify es 10 veces peor porque a los 10 días ya se borran las descargas!! Tengo espacio de sobra en el celular solo tengo 3 dispositivos con descargas y todo lo que Uds. dicen qué h...

  • Visitor
  • Me fui de iMusic de Apple justamente por este tema y resulta que en Spotify es 10 veces peor porque a los 10 días ya se borran las descargas!! Tengo espacio de sobra en el celular solo tengo 3 dispos...
  • 403 Views
  • 0 replies
  • 0 likes
  • 403 Views
  • 0 replies
  • 0 likes

Solved!! Problem Local Files Music

PlanPremiumCountrySwitzerlandDeviceIphone XSOperating SystemiOS 12.4 My Question or IssueHello, I have put music from local Spotify files on my Windows 10 computer but I would like to listen to it on my phone in the Spotify application without even n...

  • Casual Listener
  • Plan Premium Country Switzerland Device Iphone XS Operating System iOS 12.4   My Question or Issue Hello, I have put music from local Spotify files on my Windows 10 computer but I woul...
  • Bethany_Dawn
  • Community Legend
  • 583 Views
  • 1 replies
  • 0 likes
  • 583 Views
  • 1 replies
  • 0 likes

Spotify logging me out when reopening app.

PlanPremiumCountryUSADevice(iPhone 6S)Operating System(iOS 10.3.2) My Question or Issueive disconnected Facebook login, reconnected, tried email and pass. Switch accounts. Everytime I login, and check settings it says "unable to login either username...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 6S) Operating System (iOS 10.3.2)   My Question or Issue ive disconnected Facebook login, reconnected, tried email and pass. Switch accounts. Ev...
  • Geni2
  • Casual Listener
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ugh, what did you guys do??

I can play an artist from my list (which is now a pain to navigate with the recent update) but when I go to home and see recent and click on the artist that I recently listened to it opens their artist page and if I hit shuffle play, it will play the...

  • Regular
  • I can play an artist from my list (which is now a pain to navigate with the recent update) but when I go to home and see recent and click on the artist that I recently listened to it opens their arti...
  • Katerina
  • Spotify Legend
  • 543 Views
  • 2 replies
  • 6 likes
  • 543 Views
  • 2 replies
  • 6 likes

Album art thumbnails missing from Browse/Playlists/Etc on BMW Integration

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.1My Question or Issue On Spotify version 7.x, when connected to BMW iDrive, the album art for every playlist showed when browsing. As of version 8.x this feature has been replaced by a generic...

  • Visitor
  • Plan Premium Country USA Device iPhone 6 Operating System iOS 12.1 My Question or Issue     On Spotify version 7.x, when connected to BMW iDrive, the album art for every playlist...
  • dark423
  • Casual Listener
  • 658 Views
  • 1 replies
  • 1 likes
  • 658 Views
  • 1 replies
  • 1 likes

Podcasts languages

Premium - between France/Germany/USMac Book Air 13" - 2 different ones / iPhone 6 S Hey there, So I think this might be related to the fact I use Spotify on 3 different devices and each of them as a different language setup - yeah...I sometimes have ...

  • Visitor
  • Premium - between France/Germany/US Mac Book Air 13" - 2 different ones / iPhone 6 S   Hey there,   So I think this might be related to the fact I use Spotify on 3 different devices an...
  • 403 Views
  • 0 replies
  • 1 likes
  • 403 Views
  • 0 replies
  • 1 likes

Superuser Contribution Latest update

PlanPremiumCountry US DeviceiPhone Two of my most common flows are broken by the new update:1. Going from Artist that I saved a song of to an album that I saved and then to a song (I normally open Spotify and say, I want to listen to muciaian X, let ...

  • Newbie
  •   Plan Premium Country US   Device iPhone   Two of my most common flows are broken by the new update: 1. Going from Artist that I saved a song of to an album that I saved and ...
  • Katerina
  • Spotify Legend
  • 921 Views
  • 3 replies
  • 2 likes
  • 921 Views
  • 3 replies
  • 2 likes

New UI unusable

Hi, I’m using Spotify on my iPhone and a bunch of various Macs as well as an echo dot. There is nothing better than Spotify Connect out there right now. I really want to love Spotify and continue to use it but the new interface completely ruins the e...

  • Visitor
  • Hi, I’m using Spotify on my iPhone and a bunch of various Macs as well as an echo dot. There is nothing better than Spotify Connect out there right now. I really want to love Spotify and continue to ...
  • Deepjhl
  • Newbie
  • 864 Views
  • 1 replies
  • 7 likes
  • new UI
    Update
  • 864 Views
  • 1 replies
  • 7 likes

A Playlist of Local Files will not sync to my iPhone

Dear Spotify Community, I am having a hard time downloading local files I have purchased / created from my Mac Pro to my iPhone XR. My steps are:On my Mac Pro: I make a playlist with local filesI go to the top righthand side of the screen while in th...

  • Music Fan
  • Dear Spotify Community,   I am having a hard time downloading local files I have purchased / created from my Mac Pro to my iPhone XR. My steps are: On my Mac Pro: I make a playlist with loca...
  • thomas106
  • Visitor
  • 1027 Views
  • 1 replies
  • 0 likes
  • 1027 Views
  • 1 replies
  • 0 likes

[iOS][Music] Always On feature no longer working

My iPhone 8 no longer stays on when playing music and the display is on the track, even when plugged in. It's been pretty annoying recently because I tend to use it when driving, so that considerably reduces the amount of buttons to press. It also ha...

  • Visitor
  • My iPhone 8 no longer stays on when playing music and the display is on the track, even when plugged in. It's been pretty annoying recently because I tend to use it when driving, so that considerably...
  • rickhamilton620
  • Newbie
  • 569 Views
  • 2 replies
  • 2 likes
  • iOS
    music
  • 569 Views
  • 2 replies
  • 2 likes

Podcast do not continue playing where it stop after broadcasting to google Home

PlanPremiumCountry USA DeviceIphone XROperating SystemiOS 12.2App version 8.5.1.1085My Question or Issue There is something that is annoying me everytime when I play a podcast.If I am at home, I like to broadcast to my google home and let it playing ...

  • Newbie
  • Plan Premium Country USA   Device Iphone XR Operating System iOS 12.2 App version 8.5.1.1085 My Question or Issue   There is something that is annoying me everytime when I play...
  • DeMantis
  • Casual Listener
  • 1428 Views
  • 1 replies
  • 2 likes
  • podcast googlehome
  • 1428 Views
  • 1 replies
  • 2 likes

Lyrics problem with iPad

I'm using iPad and I don't know why the lyrics feature is disabled. I already used Live Chat to report this problem more than once but no relevant answer after all. The lastest update is about 1 month ago, feel like spotify never really care about th...

  • Casual Listener
  • I'm using iPad and I don't know why the lyrics feature is disabled. I already used Live Chat to report this problem more than once but no relevant answer after all. The lastest update is about 1 mont...
  • DanifC
  • Composer
  • 5064 Views
  • 3 replies
  • 2 likes
  • 5064 Views
  • 3 replies
  • 2 likes

Alphabetical scroll bar

Hello,A couple hours ago, my iOS devices updated my Spotify app to the new look. As much as I enjoy the new update, I have one problem: the alphabetical scroll bar is gone. Do you know if it is just because I don't have enough tracks in my library, o...

  • Casual Listener
  • Hello, A couple hours ago, my iOS devices updated my Spotify app to the new look. As much as I enjoy the new update, I have one problem: the alphabetical scroll bar is gone. Do you know if it is jus...
  • Blistic_1
  • Newbie
  • 1265 Views
  • 6 replies
  • 3 likes
  • 1265 Views
  • 6 replies
  • 3 likes

Song Queue Display Issue

This issue pertains to Spotify build version 8.5.15.681 for iOS. When adding songs to the queue and then viewing the queue, the amount of space displayed is for n songs, while the amount of text groups displayed is for n-1 songs. If I had to guess th...

2F781D1D-D589-4C5C-87AB-26DAC90CA76B.png
  • Visitor
  • This issue pertains to Spotify build version 8.5.15.681 for iOS.   When adding songs to the queue and then viewing the queue, the amount of space displayed is for n songs, while the amount of ...
  • 631 Views
  • 0 replies
  • 0 likes
  • 8.5.15.681
    bug
    Detailed
    iOS
    queue
  • 631 Views
  • 0 replies
  • 0 likes

Solved!! Impossible to download my playlist

PlanPremiumCountryUSDeviceiPhone XrOperating SystemiOS 12 and 13 My Question or IssueHi guys ! I just bought a brand new iPhone Xr and I would like to download my playlist but i've got a problem ! When I leave the application or when the iPhone shut ...

  • Casual Listener
  • Plan Premium Country US Device iPhone Xr Operating System iOS 12 and 13   My Question or Issue Hi guys ! I just bought a brand new iPhone Xr and I would like to download my playlist bu...
  • DanifC
  • Composer
  • 825 Views
  • 4 replies
  • 0 likes
  • 825 Views
  • 4 replies
  • 0 likes