Spotify not shuffling while in the car

[agent92]

Plan

Premium

Country

United States

Device

iPhone 8

Operating System

iOS 12.3.1

When I hook my phone up to my car audio (either via bluetooth or a jack) songs will not shuffle. If it hit the shuffle button, it will light up green, but when one song ends and another begins, the button will go back to gray and it will not shuffle. If I set it to shuffle and skip a song the same thing will happen. Pressing the "Shuffle Play" button only randomizes which song the playlist will start playing from, as it will not continue to shuffle from there. 

[LoganHelps]

Hi @agent92!

I hope we can get this fixed. Can you try unistalling and reinstalling the spotify app and then let me know if it fixes it. You will have to re download downloaded music but other than that your music will stay. Let me know if it works after that.

Have a GREAT day!

Logan