Spotify premium not working

[Emiybm2409]

Plan

Free/Premium

Country

Ireland 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I have Vodafone x music with Spotify premium but the Spotify premium won’t work. Can you help me to get it to work?

[Ivan]

Hey there @Emiybm2409, 

Thanks for reaching out to the Community about this. 
 

If you pay for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following steps. 

In case that doesn't do the trick we'd suggest you directly get in touch with Vodafone customer support. You can reach out to them here. 

Hope this helps. Let us know how it goes.