Spotify randomly stops music every 30-40 seconds

[Re65]

Plan

Premium

Country

Israel

Device

iPhone 11

Operating System

iOS 16.3.1

My Question or Issue

hey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really annoying and I don’t know what to do anymore I tried everything restarting my phone reinstalling the app log out of the account and reconnecting, the app is up to date so as my phone,I literally tried what every website says I have space in my phone and also in the app itself and in the Cache please help I’m out of options here,

thank you in advance 

[Dian]

Hey @Re65 ,

Thanks for posting in the Community.

Just to make sure, have you performed a clean reinstall of the app as described here? Also make sure to turn on the background refresh for Spotify. Here is more on that. 

Does the same issue occur with a different account? You can create one for testing purposes.

Let us know how that went,

Cheers!

[kujing]

I have the same issue as described here. I followed the clean reinstall, and it seems to only be happening on my account. I've tried listening on both my phone and computer and the music still stops every 30-40 seconds. Please let me know if there's a fix! I can't stand it.