Spotify Community

Saima · 2016-07-21

The Spotify running playlist are not appearing on my iPhone even though I am online. The entire section is blank please help

Hubo · 2016-07-21

Hey Saima! Welcome to the community!

At the bottom of the screen it looks like your phone is trying to connect to Spotify. Could you try to close the app, turn off Wi-Fi and then try again on cellular data? Then we can make sure it's not an issue with your phone or internet provider.

Good luck and have a nice day!

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Mstutman1 · 2016-07-21

I am having the same problem.

Mstutman1 · 2016-07-21

Although my fine is a Samsung Galaxy 6

Saima · 2016-07-21

I did try it with the cellular data earlier today still the same problem was there I could take another screen shot if you want

Hubo · 2016-07-21

Hey @Saima!

You don't have to post another screenshot I believe you! 🙂

I don't know what's happening since a lot of users are reporting issues. I'm going to check with some other people from the Rock Star Program if anything is up. I'll let you know when more information comes in.

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Hubo · 2016-07-21

Hi @Mstutman1!

It seems there is an issue covering multiple platforms. I just asked the other members of the Rock Star Program if there is any information regarding this issue. I'll let you know when more information comes in.

Have a nice day!

HuboSpotify Star

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Saima · 2016-07-21

Thanks appreciate the help glad to know I am not the only one 🙂

radams005 · 2016-07-21

Mine is back up and running since this afternoon (EDT). Hope others are seeing it as well.

Saima · 2016-07-22

Yeah it's back up 🙂 hope it stays like this 😛

Slickrick65 · 2016-07-22

Having the same issue. Started this a.m. Tried with LTE and wifi.

Hubo · 2016-07-22

Hey @radams005 & @Saima!

I'm glad it's working again for you. There were apparently some issues with Running. Glad it's sorted out now! 🙂

Enjoy your run!

HuboSpotify Star

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Hubo · 2016-07-22

Hey @Slickrick65! Welcome to the community!

According to a few runners Spotify Running is back up. Could you check if it's the same for you?

Have a nice day!

HuboSpotify Star

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Mstutman1 · 2016-07-22

Yes it came back yesterday I used it at 1 pm

Hubo · 2016-07-22

@Mstutman1 Glad to know it's back up again! Have a nice weekend!

HuboSpotify Star

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