Bought premium, still on free

My premium expired today, so I bought a new iTunes card (because I always pay through that), and subscribed again to premium through my iTunes subscriptions because it wouldn't let me buy it through the Spotify app. I've redownloaded the app, signed ...

• h4iley
• Newbie
• My premium expired today, so I bought a new iTunes card (because I always pay through that), and subscribed again to premium through my iTunes subscriptions because it wouldn't let me buy it through ...
• 2016-07-15 7:59:58 PM
• 2016-07-19 2:17:57 AM
• MattSuda
• Spotify Star
• 311 Views
• 1 replies
• 0 likes

Screen does not match the size of my iPad (weird)

I tried to save a song and I couldn't because screen was like this. Someone plz help.

• aldojaja
• Newbie
• I tried to save a song and I couldn't because screen was like this. Someone plz help. 
• 2016-07-16 8:12:54 AM
• 2016-07-19 2:16:46 AM
• MattSuda
• Spotify Star
• 357 Views
• 1 replies
• 0 likes

Verifying receipt failed

Every time I go into the app "Verifying receipt failed" pops up please someone tell me how to get rid of it

• Emmafigueroaaa
• Newbie
• Every time I go into the app "Verifying receipt failed" pops up please someone tell me how to get rid of it
• 2016-07-18 8:39:50 AM
• 2016-07-19 2:15:25 AM
• osornios
• Spotify Star
• 1229 Views
• 1 replies
• 0 likes

Unwanted Download

Hi there, i am using spotify on multiple Devices, including iphone. I am on ios 9.When I save a playlist or album, my iphone automatically downloads it, although i did not mark it as available offline.It also downloads albums i saved on other devices...

• Fabian79
• Newbie
• Hi there,   i am using spotify on multiple Devices, including iphone. I am on ios 9. When I save a playlist or album, my iphone automatically downloads it, although i did not mark it as avail...
• 2016-07-16 8:39:36 AM
• 2016-07-19 2:14:05 AM
• MattSuda
• Spotify Star
• 310 Views
• 1 replies
• 0 likes

Spotify Update

I'm from Germany so my english is very Bad. I hope u understand german. Ich hab mit Spotify Premium gekauft und ich kann keine neuen Songs oder Albums anhören? Die zeigt es mir nicht an. Ich hab das alte Spotify und updaten will es sich auch nicht. D...

• Mystuffhoe
• Newbie
• I'm from Germany so my english is very Bad. I hope u understand german. Ich hab mit Spotify Premium gekauft und ich kann keine neuen Songs oder Albums anhören? Die zeigt es mir nicht an. Ich hab das ...
• 2016-07-16 12:38:46 PM
• 2016-07-19 2:10:29 AM
• MattSuda
• Spotify Star
• 277 Views
• 1 replies
• 0 likes

New account

I just got a new account. I had many issues to get into the account. First I got a message telling that there was already an account with that email. Then The password did not match with the name. So I reset my password and try to get into the accoun...

• david63delgado
• Newbie
• I just got a new account. I had many issues to get into the account. First I got a message telling that there was already an account with that email. Then The password did not match with the name. So...
• 2016-07-18 2:34:42 AM
• 2016-07-19 2:01:26 AM
• MattSuda
• Spotify Star
• 267 Views
• 1 replies
• 0 likes

Help Playstation account and phone error messages?

So I have Spotify donwloaded on my phone where I had created an account. Then again I have it downloaded on my playstation 4 where I have an account as well. When I am playing it on my phone I always just click on the "play on this device" and choose...

• Jzant10
• Casual Listener
• So I have Spotify donwloaded on my phone where I had created an account.  Then again I have it downloaded on my playstation 4 where I have an account as well.  When I am playing it on my ph...
• 2016-07-18 11:54:54 AM
• 2016-07-19 1:49:49 AM
• osornios
• Spotify Star
• 723 Views
• 1 replies
• 0 likes
• Account
  deactivating
  Help
  merge
  PlayStation
  Premium

I have a premium subscription but am any allowed shuffle play on two of my 3 devices

• Stinastud
• Newbie
• 2016-07-18 3:46:16 PM
• 2016-07-19 1:15:43 AM
• osornios
• Spotify Star
• 253 Views
• 1 replies
• 0 likes

Spotify and Bose soundtouch

I cannot get my Soundtouch app to work with Spotify playlists - songs and albums work, but not playlists. Soundtouch sends me to the Spotify app and the Bose device is visible, but when I try to choose it in the app, it disconnects the iPad but does ...

• karafleck
• Newbie
• I cannot get my Soundtouch app to work with Spotify playlists - songs and albums work, but not playlists. Soundtouch sends me to the Spotify app and the Bose device is visible, but when I try to choo...
• 2016-06-25 4:45:23 PM
• 2016-07-18 12:48:01 AM
• mstrathmore
• Newbie
• 425 Views
• 3 replies
• 1 likes

I can't activate Premium on the iOS Spotify app

I need help! The option to renew my Premium subscription in the app is not showing up! Whenever the prompt pops up to offer the Premium upgrade, nothing happens when I click on it. I tried uninstalling and reinstalling the app and rebooting my device...

• Cz6
• Music Fan
• I need help! The option to renew my Premium subscription in the app is not showing up! Whenever the prompt pops up to offer the Premium upgrade, nothing happens when I click on it. I tried uninstalli...
• 2016-05-24 3:08:57 AM
• 2016-07-18 7:58:22 PM
• Dcbeaty14
• Casual Listener
• 558 Views
• 2 replies
• 5 likes

Shuffle???

My shuffle won't un-shuffle! When I tap it it say that I've discovered a premium feature. How do stop my iPhone from doing this, and stop it from shuffling?!?

• eee55522
• Casual Listener
• My shuffle won't un-shuffle! When I tap it it say that I've discovered a premium feature. How do stop my iPhone from doing this, and stop it from shuffling?!?
• 2016-07-17 5:44:24 AM
• 2016-07-18 4:52:44 PM
• Hubo
• Community Legend
• 296 Views
• 3 replies
• 0 likes

Changes to subscription

Hi folksiPhone was working fine when suddenly logged me out and a logged back intonoticed all music was gone and account had went to free from premium and a have paid this months paymentChecked other device which is ipad and it's all good no issuesAn...

• user-removed
• Visitor
• Hi folks iPhone was working fine when suddenly logged me out and a logged back into noticed all music was gone and account had went to free from premium and a have paid this months payment Checked...
• 2016-07-18 11:16:01 AM
• 2016-07-18 3:52:17 PM
• Hubo
• Community Legend
• 286 Views
• 3 replies
• 0 likes

Unable to play every song in spotify

Hi, I recent traveled to another country and I'm staying for quite a long time. I changed my region of the spotify account after two weeks.However my entire playlist is not able to play and it appeared that the current playlist is empty. Not only the...

• jasonc319
• Newbie
• Hi, I recent traveled to another country and I'm staying for quite a long time. I changed my region of the spotify account after two weeks. However my entire playlist is not able to play and it appe...
• 2016-07-18 11:27:27 AM
• 249 Views
• 0 replies
• 2 likes

Unable to create playlists in folders inside folders on iOS

To create playlists in folders inside folders I have to use a computer, because the app doesn't allow it.Will we ever be able to move playlists and folders in the spotify app?

• Sofiemeg
• Newbie
• To create playlists in folders inside folders I have to use a computer, because the app doesn't allow it. Will we ever be able to move playlists and folders in the spotify app?
• 2016-05-07 5:18:29 PM
• 2016-07-18 10:38:00 AM
• finnaqua
• Roadie
• 713 Views
• 3 replies
• 1 likes
• iOS
  Playlist iOS

How to purchase Premium through the app store?

How do I purchase spotify premium using my iTunes credits? Where do I go to make this purchase? And can I get the current $0.99 for 3 months deal?I know you pay more with apple, but it's easier for me.

• OmletteGamer
• Casual Listener
• How do I purchase spotify premium using my iTunes credits?   Where do I go to make this purchase? And can I get the current $0.99 for 3 months deal? I know you pay more with apple, but it's e...
• 2016-05-24 12:19:49 AM
• 2016-07-18 8:45:30 AM
• Prodigystic
• Casual Listener
• 13509 Views
• 8 replies
• 0 likes

Downloads

Why did my music stop downloading?

• ashleyl1016
• Newbie
• Why did my music stop downloading?
• 2016-07-18 7:27:29 AM
• 234 Views
• 0 replies
• 0 likes

IOS 9.3.1 on iPhone, can't run spotify to work with BMW iDrive on 2014 F34.

Hi, I recentley updated to the latest iOs version with all my apps up to date. Spotify however doensnt connect to my car true the usb cabel or true the snapin adaptor. My friend, also on iOS 9.3.1 with a different BMW (M5 GC) has nog issues with spot...

• EdouardGT
• Newbie
• Hi,   I recentley updated to the latest iOs version with all my apps up to date. Spotify however doensnt connect to my car true the usb cabel or true the snapin adaptor. My friend, also on iOS...
• 2016-04-26 10:00:09 PM
• 2016-07-18 6:02:22 AM
• aurel74
• Casual Listener
• 1265 Views
• 4 replies
• 2 likes