Spotify shut down after 30 seconds on my iPhone and iPad

[user-removed]

All updates are done and I’ve paid for the month

[Billy-J]

Hey @user-removed, thanks for reaching out to the Community!

This is an Ongoing Issue that Spotify is investigating at the moment, and you can check it out add your VOTE here and follow the steps under "Status Update" as it helps with Spotify's investigation.

Hopefully, this gets fixed soon! Let me know if I can help with anything else 🙂

[user-removed]

I deleted Spotify from my iPad and so far Spotify seems to play on my iPhone. But I haven’t tried listening for so long. 

[user-removed]

Nope, it’s not working… Shuts down. 

[user-removed]

Want my money back from this month!! 

[Billy-J]

Hey @user-removed,

Thanks for getting back to me. You're not the only one experiencing this issue and this is something that is currently being fixed by Spotify's engineering teams. You can check out the thread with the Ongoing Issue in my last reply.

Also, for more information on getting a refund, check out this support article.

Hope this helps. If you need further help, just let me know. I’d be happy to take a look!