Spotify stops playing after 12s on 4g

[Frustothemax]

Plan

Premium

Country

UK

Device

IPhone XR

Operating System

(iOS 12

My Question or Issue

Spotify stops playing after 12s when I’m using 4G. Have tried updating then deleting and re-installing app, still not playing more than 12s. Works fine when connected to WiFi. Anybody have any solutions? 

[Daisy]

Hey there,

Thanks for reaching out. We're happy to help!

Could you do a speedtest on your internet perhaps? Can you try with a different sim card from another ISP? 🙂 

Does this issue persist when you have the playlist downloaded?

Have a nice day!