Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify thinks I'm Abroad??

Spotify thinks I'm Abroad??

So recently I tried to log in to my account from my iPhone 7 on the Spotify app. I logged in through facebook as I normally would, but then it says "Can't log in - you can only use Spotify Abroad for 14 days." I've never been outside of the US!! I've checked and my Spotify account says I'm in the US, my Facebook account says I'm in the US, and my location service are on. I've tried redownloading the app, as well as restarting my phone. What's going on here??? Please help!
IMG_1256.PNG
Reply
1 Reply

Hey @skynicole0725 and welcome to our Community!

 

Please reconnect to Spotify from the country you signed up in, or change your country setting here: https://support.spotify.com/learn-more/faq/#!/article/how-can-i-change-my-country-setting/.

 

Let us know how it goes.

Suggested posts