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Spotify will not go “Online” status

Solved!

Spotify will not go “Online” status

Plan

Premium

Country

Australia

Device

iPhone X

Operating System

(iOS 10

 

My Question or Issue

I cannot get my Spotify to go into “online” mode. Have deleted and added the app to ensure latest version, looked through the menu options, Googled steps (but the steps given do not match the choices I have in menu’s)

SO FRUSTRATED!

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Reply

Accepted Solutions
Marked as solution

Thanks so much for your reply.

Very happy to say the suggestion in the pic worked perfectly. It wasn’t the app settings, but my phone settings relating to Spotify. 

View solution in original post

CB3CD235-66CF-4B58-BD37-58DCE636EB6E.png
2 Replies

Hey @Missk78 , welcome to the Community.

Hope you're doing great!

 

Could you try using Remove Offline devices and Sign Out Everywhere from your Spotify account page?


Hope it helps 🙂

Marked as solution

Thanks so much for your reply.

Very happy to say the suggestion in the pic worked perfectly. It wasn’t the app settings, but my phone settings relating to Spotify. 

CB3CD235-66CF-4B58-BD37-58DCE636EB6E.png

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