Spotify won't play

[ToesOnShrooms]

Spotify won't play. I purchased the three months of premium in late December and cannot use it. Songs will either play for about 2 seconds or not at all. I recently had a Samsung but got an iPhone and it still doesn't play. It works fine on the computer but not on mobile. What do I do to fix this?

[Maria_B]

Hey @ToesOnShrooms!

Welcome to the Spotify Community.

Can you give us some more information about this issue? Let us know:

• Does this happen when you reproduce any of your playlists?
• Can you let us know if this started happening after a specific update or event? 
• Can you let us know what device/operating system and Spotify version you're currently using?

We'll see what we can suggest 🙂

[ToesOnShrooms]

It actually started about a week ago. It was random. I was just trying to
listen to my playlist but it would just pause after a few seconds or not
play at all. I had just boughten the 3 months of premium on the 28th of
December too. It works fine on the computer, iPad, and PlayStation 4 but
not phone. I just got a new phone and it still doesn't work.