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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64450 Views
  • 16 replies
  • 37 likes
  • 64450 Views
  • 16 replies
  • 37 likes

Solved!! Spotify is closing abruptly

My Spotify randomly decides to turn off in the middle of me using the app. What does this mean? How do I fix it? Thanks

  • Newbie
  • My Spotify randomly decides to turn off in the middle of me using the app. What does this mean? How do I fix it? Thanks
  • Dreadlord
  • Community Legend
  • 542 Views
  • 1 replies
  • 0 likes
  • 542 Views
  • 1 replies
  • 0 likes

Lost all my playlists

I turn off my phone my phone due to a meeting when I turned it back on and went to go play Spotify I could not login and when I did login all my playlist disappeared in my premium membership it's not showing I don't know what happened can any one hel...

  • Newbie
  • I turn off my phone my phone due to a meeting when I turned it back on and went to go play Spotify I could not login and when I did login all my playlist disappeared in my premium membership it's not...
  • ErikG
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

cant but spotify

i have an issue with buying spotify. the page itself is not loading. im did that from different devices and almost every day but still cant load that page to do my payment. have this loading thing nonstop

  • Newbie
  • i have an issue with buying spotify. the page itself is not loading. im did that from different devices and almost every day but still cant load that page to do my payment. have this loading thing no...
  • ErikG
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

same issues have been going on for years - why?

I see that this problem has been going on for years, with other users. This is what I do not understand. Why wouldn't Spotify try to correct this? Spotify on my iPhone 6 is constantly crashing. It is connected to my Macbook Air, while I am trying to ...

  • Roadie
  • I see that this problem has been going on for years, with other users.   This is what I do not understand. Why wouldn't Spotify try to correct this?   Spotify on my iPhone 6 is constant...
  • musiccornercv
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

6.8.0 update stuck on login screen

I just updated to the newest version and I'm having issues where the LOGIN button is unresponsive. Have tried uninstalling, reinstalling but I'm still unable to login to the app. Any suggestions??

  • Newbie
  • I just updated to the newest version and I'm having issues where the LOGIN button is unresponsive. Have tried uninstalling, reinstalling but I'm still unable to login to the app. Any suggestions??
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Premium

I just aid my premium, but it's still saying free

  • Newbie
  • I just aid my premium, but it's still saying free
  • user-removed
  • Not applicable
  • 401 Views
  • 5 replies
  • 0 likes
  • 401 Views
  • 5 replies
  • 0 likes

Trial and premium

Hi!I just accepted today to try the 7 day trial. I saw, after it, that I can have 1 month free and then decide what to do. So I put my credit card number and it says it's going to update on the 20th of January, and that I'll be charged by $ 0.00.Does...

  • Newbie
  • Hi! I just accepted today to try the 7 day trial. I saw, after it, that I can have 1 month free and then decide what to do. So I put my credit card number and it says it's going to update on the 20t...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Never-ending Offline issue feedback

Premium member here. My cable company fixed my home wireless today and it is lightning fast. It's so great to finally have a fast connection! But Spotify still constantly goes offline. Customer service keep giving people the same useless info which d...

  • Roadie
  • Premium member here. My cable company fixed my home wireless today and it is lightning fast. It's so great to finally have a fast connection! But Spotify still constantly goes offline. Customer servi...
  • Theothistle
  • Roadie
  • 447 Views
  • 2 replies
  • 0 likes
  • offline issue
  • 447 Views
  • 2 replies
  • 0 likes

Local Files

I recently got Spotify Premium and I downloaded a song on my computer that wasn't in spotify. I could play it on my computer but when I try to listen to it on my phone it doesn't work. It shows up on the playlist and it says I have to download it but...

  • Newbie
  • I recently got Spotify Premium and I downloaded a song on my computer that wasn't in spotify. I could play it on my computer but when I try to listen to it on my phone it doesn't work. It shows up on...
  • bds123123
  • Casual Listener
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Solved!! The Songs portion of my library went from +2,000 songs to 0 songs. Help!

I've been using Spotify on iOS exclusively for a couple of years now. Sometime in the last month or so, all of the songs in the Songs portion of "Your Library" disappeared. I still have all of my Albums (hundreds) and all of my Artists (dozens), and ...

  • Casual Listener
  • I've been using Spotify on iOS exclusively for a couple of years now. Sometime in the last month or so, all of the songs in the Songs portion of "Your Library" disappeared. I still have all of my Alb...
  • cemorganiii
  • Casual Listener
  • 652 Views
  • 3 replies
  • 0 likes
  • 652 Views
  • 3 replies
  • 0 likes

Solved!! iOS10 Control Center & Spotify Connect - No Controls

Hey Guys,there seems to be a Problem with the Spotify Controls in the iOS 10 Control Center if Spotify Connect is enabled (In my Case: streaming to pioneer vsx-528 from iphone 7 via spotify connect). If you disable Spotify Connect, the Spotify Contro...

  • Casual Listener
  • Hey Guys, there seems to be a Problem with the Spotify Controls in the iOS 10 Control Center if Spotify Connect is enabled (In my Case: streaming to pioneer vsx-528 from iphone 7 via spotify connect...
  • Hubo
  • Community Legend
  • 2381 Views
  • 4 replies
  • 0 likes
  • 2381 Views
  • 4 replies
  • 0 likes

Solved!! No album art on lock screen when casting

Hi, I use Spotify on IOS 9.0.2, version 4.3.01426. When I listen to music on my iPhone I have album art and all controls (prev/next, pause). When I start casting to my Chromecast lock screen turns to regular lock screen. When I swipe up to get contro...

  • Regular
  • Hi,   I use Spotify on IOS 9.0.2, version 4.3.01426.   When I listen to music on my iPhone I have album art and all controls (prev/next, pause). When I start casting to my Chromecast lo...
  • user-removed
  • Not applicable
  • 1771 Views
  • 3 replies
  • 0 likes
  • iOS
    lock screen
  • 1771 Views
  • 3 replies
  • 0 likes

Solved!! Rasetting because of missing space

Hi there. I don't have that much space and i have downloaded a **bleep**load of songs and it is way to hard to delete them all. Could you reset the music, playlists, artists and albums?

  • Newbie
  • Hi there. I don't have that much space and i have downloaded a **bleep**load of songs and it is way to hard to delete them all. Could you reset the music, playlists, artists and albums?
  • Maxim
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Won't Download

I have a premium account and I accidentally deleted the Spotify app when I got my new phone. When I re downloaded it all the playlists and albums I had downloaded to the app/ my phone weren't no more. I've managed to re download some of them so I can...

  • Casual Listener
  • I have a premium account and I accidentally deleted the Spotify app when I got my new phone. When I re downloaded it all the playlists and albums I had downloaded to the app/ my phone weren't no more...
  • Flutterbug28
  • Casual Listener
  • 40037 Views
  • 2 replies
  • 0 likes
  • 40037 Views
  • 2 replies
  • 0 likes

I just bought premium for three months but it still doesn't let me listen to my playlist

Yesterday I payed for three months of premium but it still doesn't let me listen to my playlist when i'm not connected to wifi. HELP PLEASE

  • Newbie
  • Yesterday I payed for three months of premium but it still doesn't let me listen to my playlist when i'm not connected to wifi. HELP PLEASE
  • Hubo
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Help

So today I was on Spotify and I payed for premium a week ago (yay) and if I press download song it says I've discovered a premium feature and I do so what do I do.

  • Newbie
  • So today I was on Spotify and I payed for premium a week ago (yay) and if I press download song it says I've discovered a premium feature and I do so what do I do.
  • Hubo
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Username shows as numbers

Hi! So I found out that my Spotify username is showing up as just a bunch of numbers. I found this out from a friend because a group of us have a collaborative Spotify playlist together where we each add new discoveries. Whenever someone adds a new s...

  • Newbie
  • Hi! So I found out that my Spotify username is showing up as just a bunch of numbers. I found this out from a friend because a group of us have a collaborative Spotify playlist together where we each...
  • ErikG
  • Roadie
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Refining artist view

When I use my app and I'm offline I only want to see the artists for which I have downloaded songs, not every artist I every listened to. How do I remove all those usefless names from my list?

  • Casual Listener
  • When I use my app and I'm offline I only want to see the artists for which I have downloaded songs, not every artist I every listened to. How do I remove all those usefless names from my list?
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Problems Connecting on iPhone

For the last few weeks when I would open the spotify app I would get a message that I wasnt connected (even though I have full bars and am connected to wifi). I would search my playlist and be able to play 1-2 songs before it would simply stop playin...

  • Casual Listener
  • For the last few weeks when I would open the spotify app I would get a message that I wasnt connected (even though I have full bars and am connected to wifi).  I would search my playlist and be ...
  • unicorn12345667
  • Newbie
  • 808 Views
  • 4 replies
  • 1 likes
  • 808 Views
  • 4 replies
  • 1 likes

From premium to free

Hey Guys!My spotify account went today from premium to free. One month ago I paid 11,- for 4 free months premium with that deal for 0,99 and Ideal one month you had to pay.Can someone help me to get it back to premium because I am mad like **bleep** ...

  • Newbie
  • Hey Guys! My spotify account went today from premium to free. One month ago I paid 11,- for 4 free months premium with that deal for 0,99 and Ideal one month you had to pay. Can someone help me to ...
  • Hubo
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes