Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Stops playing

Stops playing

Plan

Premium

Country

 

Device

iPhone 14 Pro Max

 

Operating System

ios 17.0.1

 

My Question or Issue

I having been playing music all night long. After the last update Spotify quits playing after a while. I am connected to cable internet by WiFi. The signal is very strong. I have to restart app to continue to play music. I have deleted app and reinstalled and have hard reset my iPad. It’s still happen after all that.

Reply
1 Reply

Hey @tkmart63,

 

Thanks for posting in the Community.

 

Let's go through some troubleshooting together, so we can find out where the problem is. The first step is to perform a clean reinstall of the app as described here. If this doesn't help, check the background app refresh and if it is turned on for Spotify. Here is more on that.

 

Keep us posted on the results.

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts