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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62899 Views
  • 16 replies
  • 37 likes
  • 62899 Views
  • 16 replies
  • 37 likes

Superuser Contribution Exiting the app while playing something gives a video player pop up

PlanFreeCountryUnited StatesDeviceiPhone 12 miniOperating SystemiOS 16.5 My Question or IssueExiting the app, the ios video player multitasking video player will pop up. Closing it or full screening it will cause the music to pause, and you have to m...

  • Casual Listener
  • Plan Free Country United States Device iPhone 12 mini Operating System iOS 16.5   My Question or Issue Exiting the app, the ios video player multitasking video player will pop up. Clos...
  • Susan_GP
  • Moderator
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution How Do I sync my iOS and my PC accounts in late 2023?

I've linked the accounts, Downloaded the songs probably 100 times over on both devices, Made sure both of my device's settings were right, I went through all the stops and nothing seems to work. The songs that I wanted to listen to on my phone are do...

  • Visitor
  • I've linked the accounts, Downloaded the songs probably 100 times over on both devices, Made sure both of my device's settings were right, I went through all the stops and nothing seems to work. The ...
  • victormarcel036
  • Newbie
  • 373 Views
  • 2 replies
  • 0 likes
  • 373 Views
  • 2 replies
  • 0 likes

Superuser Contribution Load Time On iPhone & More

PlanPremium DuoCountryUSDeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueWhen launching Spotify, the load time for the app takes ~15 seconds. Additionally, when listening on a locked screen (specifically with headphones/ AirPods) the Spoti...

  • Newbie
  • Plan Premium Duo Country US Device iPhone 11 Operating System iOS 16.6   My Question or Issue When launching Spotify, the load time for the app takes ~15 seconds. Additionally, when li...
  • Dian
  • Spotify Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • bluetooth
    bug
    Bug iPhone
    iOS 16.6
    iphone 11
    load time
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible to read title of long tracks

It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the entire title of a track ??? (See my image if you don't...

  • Casual Listener
  • It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the ent...
  • dulpins
  • Newbie
  • 10779 Views
  • 22 replies
  • 19 likes
  • 10779 Views
  • 22 replies
  • 19 likes

Superuser Contribution Music keeps pausing while playing

Having issues with music pausing whenever I play itPlanPremiumCountryAustralia DeviceIphone 13 pro, macbook pro (2020), PCOperating SystemIOS 16.6 macos 13.0.1, windows 10 My Question or IssueHello, I have been experiencing issues with my music pausi...

  • Casual Listener
  • Having issues with music pausing whenever I play it Plan Premium Country Australia    Device Iphone 13 pro, macbook pro (2020), PC Operating System IOS 16.6 macos 13.0.1, wind...
  • Dian
  • Spotify Legend
  • 359 Views
  • 2 replies
  • 0 likes
  • 359 Views
  • 2 replies
  • 0 likes

Superuser Contribution song banner won’t show the song/won’t show up at all when on another device

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all

  • Newbie
  • Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all
  • Eni
  • Moderator
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution year in spotify present.

PlanPremiumCountryRomaniaDeviceiPhone XROperating SystemIOS My Question or IssueI am using premium spotify for a year today! and they game me a present - 2 free months for my friend (picture + clickable link to official spotify website) i clicked, lo...

  • Visitor
  •   Plan Premium Country Romania Device iPhone XR Operating System IOS    My Question or Issue I am using premium spotify for a year today! and they game me a present - 2 free...
  • OscarDC
  • Moderator
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanently disable group play

Please help me permanently disable the group session option. I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied. Clearly Spotify never considered that perhaps people do not want their ...

  • Visitor
  • Please help me permanently disable the group session option.   I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied.  Clear...
  • Eni
  • Moderator
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t edit playlist’s custom track order

PlanFreeCountryPhilippinesDeviceiPad Pro (11-inch) (4th generation)Operating SystemiPadOS Version 16.2My Question or IssueI’m able to edit the playlist picture and description, but not the custom track order. This has been going on for a month or so....

  • Newbie
  • Plan Free Country Philippines Device iPad Pro (11-inch) (4th generation) Operating System iPadOS Version 16.2 My Question or Issue I’m able to edit the playlist picture and description, but ...
  • Vasil
  • Moderator
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Solved!! Hey guys! Tell me how to turn off the sound of switching tracks on the locked screen in spotify?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUkraineDevice(iPhone SE 2)Operating System(iOS 14) My Question or IssueHey guys! Tell me how to turn off the sound...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Ukraine Device (iPhone SE 2) Operating System (iOS...
  • 21stcenturycurrerbel
  • Regular
  • 3270 Views
  • 5 replies
  • 0 likes
  • 3270 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Repeated Problems Requiring Reinstall

PlanPremiumCountryUSDeviceiPhone 14 Pro Operating SystemIOs 16.6 My Question or IssueMultiple problems require uninstalling and reinstalling app. So, yes, there is a "fix," but having to constantly do this is getting very annoying. Problem 1 - the sa...

  • Casual Listener
  • Plan Premium Country US Device iPhone 14 Pro   Operating System IOs 16.6    My Question or Issue Multiple problems require uninstalling and reinstalling app. So, yes, there ...
  • Parrinder
  • Casual Listener
  • 530 Views
  • 2 replies
  • 0 likes
  • 530 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recently Played Deleted

PlanPremium DeviceiPhone 12Operating SystemiOS 16.6 My Question or IssueThe Recently Played category was deleted from my home page from what seems to be a new update. This was a very useful feature for me and now its just gone which a pretty big anno...

  • Newbie
  • Plan Premium   Device iPhone 12 Operating System iOS 16.6   My Question or Issue The Recently Played category was deleted from my home page from what seems to be a new update. This...
  • toulon99
  • Regular
  • 443 Views
  • 2 replies
  • 1 likes
  • 443 Views
  • 2 replies
  • 1 likes

PUBLICIDAD ME SALE EN OTRO IDIOMA // PUBLICITY IN OTHER LANGUAGE

Hello, I have spotify free. I use it in my computer and in my Iphone. In my computer is ok, but in my Iphone when music stop and start publicity, this is in other language, like turco, rumanian or something like this. How to change to spanish publici...

  • Casual Listener
  • Hello,   I have spotify free. I use it in my computer and in my Iphone.   In my computer is ok, but in my Iphone when music stop and start publicity, this is in other language, like tur...
  • a_martinezz
  • Visitor
  • 6007 Views
  • 4 replies
  • 0 likes
  • 6007 Views
  • 4 replies
  • 0 likes

Superuser Contribution iPhone/Alexa issue

Hello wondering what help I can get. I use Alexa to play lullaby music for my daugther and son at bedtime or her nap time. Sometimes at night when I’m at work I like to listen to my podcast but soon as my partner asks Alexa to play music it cuts me o...

  • Visitor
  • Hello   wondering what help I can get. I use Alexa to play lullaby music for my daugther and son at bedtime or her nap time. Sometimes at night when I’m at work I like to listen to my podcast ...
  • Susan_GP
  • Moderator
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Why does streaming music on Spotify drain my Apple Watch battery so quickly?

Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a couple of different earphones. I have tried removing...

  • Newbie
  • Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a c...
  • fbs4800
  • Newbie
  • 2524 Views
  • 2 replies
  • 2 likes
  • 2524 Views
  • 2 replies
  • 2 likes

I can’t make siri play my favorite songs playlist

Everytime I ask siri to play my favorite songs playlist, it plays a random spotify playlist that I never listened to or asked for. How do I fix this?

  • Visitor
  • Everytime I ask siri to play my favorite songs playlist, it plays a random spotify playlist that I never listened to or asked for.    How do I fix this?
  • Ness6
  • Visitor
  • 5258 Views
  • 2 replies
  • 1 likes
  • 5258 Views
  • 2 replies
  • 1 likes

Solved!! Accessing and adjusting songs simultaneously on two devices.

Hi all, Previously I could listen to music on my laptop and I would also be able to access it through my phone. Meaning I could start a song on my laptop, play it through my speakers and then adjust the volume or press next song with my phone while t...

  • Casual Listener
  • Hi all,   Previously I could listen to music on my laptop and I would also be able to access it through my phone. Meaning I could start a song on my laptop, play it through my speakers and the...
  • scruben
  • Casual Listener
  • 306 Views
  • 2 replies
  • 1 likes
  • 306 Views
  • 2 replies
  • 1 likes

Superuser Contribution loop function on spotify mobile

PlanPremiumCountryUnited StatesDevice(iPhone 13)Operating System(iOS 15) My Question or IssueDespite having premium, the loop function on my spotify mobile does nothing. When I loop it generally and loop with the "1' number in front of it, nothing ha...

  • Casual Listener
  • Plan Premium Country United States Device (iPhone 13) Operating System (iOS 15)   My Question or Issue Despite having premium, the loop function on my spotify mobile does nothing. When...
  • arjhantamboli
  • Casual Listener
  • 387 Views
  • 2 replies
  • 0 likes
  • 387 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution No back option from queue

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 16.1.1 My Question or IssueThere is no longer a back option from the queue page. The only way I can get out of the queue page is by selecting the ellipsis next to the now playing song and selecti...

  • Casual Listener
  • Plan Premium Country US Device iPhone 11 Operating System iOS 16.1.1   My Question or Issue There is no longer a back option from the queue page. The only way I can get out of the queu...
  • Eni
  • Moderator
  • 426 Views
  • 1 replies
  • 1 likes
  • 426 Views
  • 1 replies
  • 1 likes

Cant Change premium plan with Apple ID.

Premium plan registered with apple ID but it is not allowing me to change my individual premium to premium duo or family.

  • Visitor
  • Premium plan registered with apple ID but it is not allowing me to change my individual premium to premium duo or family.
  • Maxim
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes