Sync music

[mcrafaerel]

Please somebody can help me.spotfy dont sync music offline,i have 16gb in my phone and i tried a lot of times reinstalate the app but i couldnt solve the problem....sorry for my bad english,i'm brasilian and i cant write english very good ;/ help me please
,the support of spotfy doesnt help me :(((((

[OviiiOne]

Hello and welcome to the Spotify Community!

So you contacted support, when, did you reply to the automated email?

[iBurnin]

I will try to guide you step by step 😄

1. Go to your Spotify app
2. Click Settings > Playback
3. Make sure Offline mode is switched off (Button should be grey)
4. Go to Your Music > Select Playlist you wish to listen offline
5. At the top you can see > Available Offline button
6. Slide it to the right (so it turns green)
7. Once you have done that tracks will start to download
8. Enjoy your music offline

Good luck man!