Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

The App crashes before I can log on

The App crashes before I can log on

So I changed my Password and I just had to log in with the new Password on my Computer but on my Phone App just crashes with an error message that says I can't log in my Username or Password is wrong.

I don't want to reinstall since I don't know what exactly I've downloaded.

Thanks for your help.

Reply
1 Reply

Hey @Kuunib,

I’ve had this issue before too.

For me it worked again after I restarted my device and reinstalled the Spotify app.

Maybe it works for you without the reinstall.

Let me know how it goes!

 

Have a nice day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts