Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
63914 Views
16 replies
37 likes

63914 Views
16 replies
37 likes

Solved!! Chromecast Last FM scrobbling doesn't work

I very much welcome the addition of Chromecast support after all these years, unfortunately on iOS where playing tracks normally or streaming via AirPlay wouldn't be a problem sending my scrobbles to last fm, when I stream to a chromecast, no tracks ...

mupet0000
Roadie
I very much welcome the addition of Chromecast support after all these years, unfortunately on iOS where playing tracks normally or streaming via AirPlay wouldn't be a problem sending my scrobbles to...
2015-11-14 3:08:14 PM
2018-01-02 4:52:25 AM
hans-jürgen
Roadie
3143 Views
10 replies
7 likes

3143 Views
10 replies
7 likes

Local Files looks synced but wont play? (video Included)

I'm posting a Video where i try to play a local file that i've synced, but it won't play! All other local files plays easily on the phone, and this file also plays on the computer in mp3 format so it shouldn't be anything wrong. I don't have a clue w...

jacobst99
Newbie
I'm posting a Video where i try to play a local file that i've synced, but it won't play! All other local files plays easily on the phone, and this file also plays on the computer in mp3 fo...
2018-01-02 4:14:56 AM
320 Views
0 replies
0 likes

320 Views
0 replies
0 likes

Interface is a buggy mess on iPhone SE

Using Spotify Premium v8.4.28.1104 on an iPhone SE running iOS 11.2.1. 1. Edit button in 'Songs' view is off margin.2. 'Now playing' background blurs with the colors of the next track's artwork.3. Play queue doesn't show some tracks.4. Play queue tex...

tillingmygrave
Newbie
Using Spotify Premium v8.4.28.1104 on an iPhone SE running iOS 11.2.1. 1. Edit button in 'Songs' view is off margin. 2. 'Now playing' background blurs with the colors of the next track's ar...
2018-01-01 11:59:59 PM
538 Views
0 replies
0 likes

538 Views
0 replies
0 likes

Can’t find release radar / log into Facebook

My Spotify account was back to free after i had to re subscribe to Spotify. After i am able to listen to premium I’m not able to log into Facebook like i was before or find the release radar playlist. I’ve logged out of Facebook and Spotify and signe...

brandonlicke23
Casual Listener
My Spotify account was back to free after i had to re subscribe to Spotify. After i am able to listen to premium I’m not able to log into Facebook like i was before or find the release radar playlist...
2017-12-29 5:11:29 AM
2018-01-01 9:41:39 PM
guidreer
Music Fan
789 Views
3 replies
0 likes

789 Views
3 replies
0 likes

Solved!! I can’t play some songs on my iPhone

I updated my iPhone 6s Plus to iOS 11.2.1, but after the update I saw that some songs can’t start on my Spotify (downloaded songs and only on my iPhone). even songs that I added from my iOS music. so I wanna know if someone has a solution to this pro...

Ares1192
Casual Listener
I updated my iPhone 6s Plus to iOS 11.2.1, but after the update I saw that some songs can’t start on my Spotify (downloaded songs and only on my iPhone). even songs that I added from my iOS m...
2017-12-29 5:55:33 AM
2018-01-01 9:29:54 PM
guidreer
Music Fan
7871 Views
4 replies
1 likes

7871 Views
4 replies
1 likes

Solved!! Playlist overlap trouble

I was completely satisfied with premium for 9.99/mo until I created a Christmas playlist. What happens is when I choose to listen to one of my other playlists one song will play from the other playlist and then reverts back to the Christmas playlist....

Jazzie1
Casual Listener
I was completely satisfied with premium for 9.99/mo until I created a Christmas playlist. What happens is when I choose to listen to one of my other playlists one song will play from the other playli...
2017-12-29 2:46:38 AM
2018-01-01 9:27:10 PM
guidreer
Music Fan
1132 Views
3 replies
1 likes

1132 Views
3 replies
1 likes

Really slow download to offline

I have like 35G or more and a brand new iPhone 8 and on very fast wifi why is mine only downloading 16 songs in over three hours

Twstepp
Casual Listener
I have like 35G or more and a brand new iPhone 8 and on very fast wifi why is mine only downloading 16 songs in over three hours
2018-01-01 9:13:05 PM
499 Views
0 replies
3 likes

499 Views
0 replies
3 likes

Songs keep randomly stopping & skipping on its own

Hi, I’m on Spotify premium. However, recently the songs keep stopping & skipping on its own. I’m using iPhone 7 Plus running on IOS 11.2.1. kindly advise and assist. Thank you.

rainbowride91
Newbie
Hi, I’m on Spotify premium. However, recently the songs keep stopping & skipping on its own. I’m using iPhone 7 Plus running on IOS 11.2.1. kindly advise and assist. ...
2017-12-23 5:41:02 AM
2018-01-01 7:26:33 PM
MattLancer
Casual Listener
887 Views
2 replies
0 likes

887 Views
2 replies
0 likes

New iPhone X - no local files will download

Hello All, I've just gotten an iPhone X. Removed and reinstalled the Spotify app, because none of my downloaded local files would play on the iPhone via Connect (even though they would play on my MacBook laptop). After reinstalling, now those files/s...

smtann13
Regular
Hello All, I've just gotten an iPhone X. Removed and reinstalled the Spotify app, because none of my downloaded local files would play on the iPhone via Connect (even though they would play ...
2018-01-01 5:43:34 PM
350 Views
0 replies
0 likes

350 Views
0 replies
0 likes

Unable to Chromecast to an Audio Group (Multiple Chromecast Audio devices in sync)

I'm having issues sending Chromecast Audio from my iPhone 6 running the latest version of iOS 10.2 and Spotify 6.8.0 to an Audio Group (multiple speakers/chromecast audio devices). One of my devices is a Vizio Soundbar. The other is a Chromecast Audi...

caverntan
Casual Listener
I'm having issues sending Chromecast Audio from my iPhone 6 running the latest version of iOS 10.2 and Spotify 6.8.0 to an Audio Group (multiple speakers/chromecast audio devices). One of my...
2017-01-18 6:37:34 PM
2018-01-01 5:06:18 PM
PAPPL
Regular
2530 Views
7 replies
2 likes

2530 Views
7 replies
2 likes

Full screen artwork is missing!!!

I enjoyed the full screen album artwork for a while on my iPhone. Now its gone. How to get it back??? It's a great feature. Thanks for any help.

Selina33
Casual Listener
I enjoyed the full screen album artwork for a while on my iPhone. Now its gone. How to get it back??? It's a great feature. Thanks for any help.
2018-01-01 11:32:57 AM
492 Views
0 replies
0 likes

492 Views
0 replies
0 likes

All songs gone from phone and history lost

Woke up to 2018 with no songs on my phone and all record of artists and songs listened to gone. Only playlists remained. Previously I’ve had issues where songs cleared from my phone but remained in history so only required re-downloading.Re-installin...

Manning
Newbie
Woke up to 2018 with no songs on my phone and all record of artists and songs listened to gone. Only playlists remained. Previously I’ve had issues where songs cleared from my phone but remained in h...
2018-01-01 11:11:50 AM
652 Views
0 replies
1 likes

652 Views
0 replies
1 likes

Solved!! View Queue on iPad?

Is there a way to view my play queue in the new iPad version? A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all. Today, I wanted to listen to a playlist and one song played and then one of the old songs I ha...

williamsk
Music Fan
Is there a way to view my play queue in the new iPad version? A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all. Today, I wanted to listen to a ...
2012-05-14 5:13:51 PM
2018-01-01 2:38:01 AM
andresgz
Newbie
116343 Views
104 replies
39 likes

116343 Views
104 replies
39 likes

creating a playlist

when I create a playlist the list of songs overlap each other and make it difficult to read them. This is on my Spotify app on my iPhone. I wondered why this just all of a sudden started happening.

douglasebe
Newbie
when I create a playlist the list of songs overlap each other and make it difficult to read them. This is on my Spotify app on my iPhone. I wondered why this just all of a sudden started happening.
2017-12-31 11:38:16 PM
362 Views
0 replies
0 likes

362 Views
0 replies
0 likes

Imported Music not Working

Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It just skips songs until it eventually finds one that...

carlosra92
Newbie
Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It ...
2017-12-31 8:00:01 PM
376 Views
0 replies
0 likes

376 Views
0 replies
0 likes

Not Accepting my VISA Prepaid Debit

I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I went to the support page and made sure my card met al...

misfitxddxd
Newbie
I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I we...
2017-12-31 4:07:57 PM
388 Views
0 replies
0 likes

388 Views
0 replies
0 likes

iOS release notes

Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and I would like to know about the improvements made t...

PeeteeMeenoo
Casual Listener
Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and...
2017-12-31 12:00:19 PM
477 Views
0 replies
6 likes

477 Views
0 replies
6 likes

Shuffling?

I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet it will still shuffle. I’m not sure why it started...

AddictedGC
Newbie
I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet...
2017-12-31 10:50:13 AM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

[Feature Request] Smart Invert Support

Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode. Spotify already has a gorgeous dark theme, so all it ta...

cybersaliva
Music Fan
Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode.&nbsp...
2017-12-31 7:12:42 AM
715 Views
0 replies
6 likes

715 Views
0 replies
6 likes

Problema na conta premium

O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema. Email: x-brunogalvao@hotmail.com

22kdhyk2e26f4ux
Newbie
O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema. Email: x-brunogalvao@hotmail.com
2017-12-31 2:45:58 AM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

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