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The app freezes when i open it.

The app freezes when i open it.

When i open the app within a couple of seconds the app freeses and does not work at all when it comes to taping anything like the login or typing your username and password. I have reinstalled the app 3 times and the problems continues.

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1 Reply

Great work trying to reinstall the app, first before coming on the boards. I've had this problem with earlier versions of Spotify on my tablet as well. What I did to fix it was delete the app, and then restart my device, then reinstall the app and try it from there.

 

Another thing I might try is this does not work is going into the device's general settings and ensuring you have the most up to date OS, Spotify is always trying to update their app about as frequently (if not more) as android and apple systems in an attempt to bring the best possible experience to each user. Because of the frequent updating on both ends something may not be communicating correctly which is why trying each of the three above mentioned potential solutions may help! If not I'm not really sure where to go from there, I will do some digging in the meantime, if these do not work post another reply and maybe someone else will think of a better solution before you or I do! 

 

Good luck!

 

ibonsall14

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