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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69531 Views
  • 16 replies
  • 37 likes
  • 69531 Views
  • 16 replies
  • 37 likes

Superuser Contribution Can't remove a (Spotify Connect) device

Is there any way to remove a spotify connect device?When i listen to music it sometimes all of the sudden (it just switches to that device) start playing on a device which is not mine, because i have been connect once before, it doesn't matter if i a...

  • Newbie
  • Is there any way to remove a spotify connect device? When i listen to music it sometimes all of the sudden (it just switches to that device) start playing on a device which is not mine, because i ha...
  • Mara_F
  • Roadie
  • 776 Views
  • 1 replies
  • 0 likes
  • 776 Views
  • 1 replies
  • 0 likes

Songs stopping after two seconds and skipping

I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Music starts playing. When listening to a playlist and ...

  • Newbie
  • I have Spotify premium and listen to songs offline while in the car, my iPhone is connected via a USB cable and played fine until a few weeks ago, now songs stop after two seconds and then Apple Musi...
  • 582 Views
  • 0 replies
  • 0 likes
  • 582 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect hijacks iPhone's volume control

Steps to reproduce:1. Open Spotify app on an iPhone2. Start playback on a Raumfeld speaker with Spotify Connect3. Exit (background) the Spotify app4. Push volume up/down buttons or rotate the hardware knob on a Raumfeld speaker Expected result:Nothin...

  • Casual Listener
  • Steps to reproduce: 1. Open Spotify app on an iPhone 2. Start playback on a Raumfeld speaker with Spotify Connect 3. Exit (background) the Spotify app 4. Push volume up/down buttons or rotat...
  • dlalic
  • Casual Listener
  • 14609 Views
  • 1 replies
  • 1 likes
  • Raumfeld
    Spotify Connect Volume Control
  • 14609 Views
  • 1 replies
  • 1 likes

I can't log in

I have Spotify premium for like 7 months now and never had any problems with it.Since January I have a new phone and maybe there is a problem, but since yesterday it won't work. I just get a information about Spotify that I can just use it 14 days in...

  • Newbie
  • I have Spotify premium for like 7 months now and never had any problems with it. Since January I have a new phone and maybe there is a problem, but since yesterday it won't work. I just get a inform...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

Conectar cuenta con facebook

Hola comunidad ! no estoy seguro si esta es la seccion correcta pero mi problema nace cuando quiero enlazar mi cuenta de spotify a la de facebook, al hacerlo no aparecen mis amigos ni nada en la aplicacion desde el celular. Gracias de antemano

  • Newbie
  • Hola comunidad !   no estoy seguro si esta es la seccion correcta pero mi problema nace cuando quiero enlazar mi cuenta de spotify a la de facebook, al hacerlo no aparecen mis amigos ni nada e...
  • 302 Views
  • 0 replies
  • 0 likes
  • 302 Views
  • 0 replies
  • 0 likes

Superuser Contribution iOS Local Files

Hi there, I have just noticed that all the local files on my iphone have been deleted, and I am unable to download them again, even after following the instructions as I usually would... My ipad still has these local files downloaded and they are bot...

  • Regular
  • Hi there,   I have just noticed that all the local files on my iphone have been deleted, and I am unable to download them again, even after following the instructions as I usually would... My ...
  • thomaswright8
  • Regular
  • 1230 Views
  • 6 replies
  • 0 likes
  • 1230 Views
  • 6 replies
  • 0 likes

Facebook log in via iPhone

I recently changed my password on facebook, and although I have updated the FB app, I now can't log into my spotify account when I try to log in using facebook. I've tried adding the device detail, disconnected all the devices, tried to reload etc, n...

  • Newbie
  • I recently changed my password on facebook, and although I have updated the FB app, I now can't log into my spotify account when I try to log in using facebook. I've tried adding the device detail, d...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

Offline songs won't play when in another country?

Hello, I am a premium user, living in Canada. I visited the US for two days and was unable to play any of my music which has been saved for offline access.... What gives? I don't have a roaming plan, so I can't turn my cellular data on while in the U...

  • Regular
  • Hello,    I am a premium user, living in Canada. I visited the US for two days and was unable to play any of my music which has been saved for offline access....   What gives?  ...
  • philipgreenberg
  • Newbie
  • 633 Views
  • 1 replies
  • 0 likes
  • 633 Views
  • 1 replies
  • 0 likes

Solved!! Local files will not sync to iphone

Please help! I have an iphone 4s, both my laptop and phone are connected to the same Wifi, i have the files in question on my computer in itunes, in my music folder, and in spotify labled as local folders. I cannot get the songs to sync to my iphone-...

  • Newbie
  • Please help! I have an iphone 4s, both my laptop and phone are connected to the same Wifi, i have the files in question on my computer in itunes, in my music folder, and in spotify labled as local fo...
  • ViceKnightTA
  • Casual Listener
  • 63719 Views
  • 25 replies
  • 5 likes
  • 63719 Views
  • 25 replies
  • 5 likes

Chomecast Audio not available

I'm getting a greyed out option for my Chromecast Audio device (it says "Can't play this right now") and I'm not sure why. My desktop can see (and connect to) it properly. I've tried resolving it by rebooting the iPhone (iOS 9.1) and resetting the Ch...

Not available
  • Newbie
  • I'm getting a greyed out option for my Chromecast Audio device (it says "Can't play this right now") and I'm not sure why. My desktop can see (and connect to) it properly. I've tried resolving it by ...
  • briandoc18uk
  • Newbie
  • 1636 Views
  • 3 replies
  • 1 likes
  • 1636 Views
  • 3 replies
  • 1 likes

Downloaded 'external' songs stay greyed out

Hey,as stated above I have th issue of local files being downloaded but then staying greyed out on my phone. I know they are downloaded since I set up a playlist for testing which got downloaded immediately, also indicated by the green arrows on my p...

  • Casual Listener
  • Hey, as stated above I have th issue of local files being downloaded but then staying greyed out on my phone. I know they are downloaded since I set up a playlist for testing which got downloaded im...
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

Genius spotify

On my Iphone 6s i don't have the option to see the lyrics. how do i add genius lyrics to my spotify.

  • Casual Listener
  • On my Iphone 6s i don't have the option to see the lyrics. how do i add genius lyrics to my spotify.
  • Mishalu
  • Casual Listener
  • 1555 Views
  • 4 replies
  • 0 likes
  • 1555 Views
  • 4 replies
  • 0 likes

How to see only offline songs in Spotify IOS APP

How do you see all of your offline songs only in Spotify iOS iPhone app? And what is the difference between follow and save? Intuitively Follow is supposed to be like Twitter and give updates but how is an album going to update? Save, intuitively sho...

  • Newbie
  • How do you see all of your offline songs only in Spotify iOS iPhone app? And what is the difference between follow and save? Intuitively Follow is supposed to be like Twitter and give updates but how...
  • Tony_yoga
  • Casual Listener
  • 29617 Views
  • 12 replies
  • 8 likes
  • Follow button
    Offline songs
    save
  • 29617 Views
  • 12 replies
  • 8 likes

Paid for premium but cannot access

I have had a subscription for almost a year now &I all of a sudden my premium stopped working. I tried re-creating a Spotify premium account but won't let me get my discount(student) because my credentials are associated with another account(my previ...

  • Newbie
  • I have had a subscription for almost a year now &I all of a sudden my premium stopped working. I tried re-creating a Spotify premium account but won't let me get my discount(student) because my c...
  • Bittencourt
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution All music has "greyed out", can't download

I've never had this problem before. I use the Facebook login option and have always been able to download playlists, click any song I want etc. But today I went onto my app and all my music has greyed out, the downloaded option is off (as in the play...

  • Newbie
  • I've never had this problem before. I use the Facebook login option and have always been able to download playlists, click any song I want etc. But today I went onto my app and all my music has greye...
  • MonicaM_Bogota
  • Roadie
  • 782 Views
  • 1 replies
  • 0 likes
  • 782 Views
  • 1 replies
  • 0 likes

How can I subscribe premium in-app?

I'm using an iPod touch and struggling to subscribe the spotify premium service. I tried the Paypal and credit card on the website(both did not work, probably because of the country problem). That's why i'm looking for the in-app purchase, but still ...

  • Newbie
  • I'm using an iPod touch and struggling to subscribe the spotify premium service. I tried the Paypal and credit card on the website(both did not work, probably because of the country problem). That's ...
  • user-removed
  • Not applicable
  • 441 Views
  • 2 replies
  • 0 likes
  • 441 Views
  • 2 replies
  • 0 likes

inico sesion en cuenta familiar

buena tarde alguien que me pueda ayudar mi hermano salio a la cd de mexico e inicio sesion alla y le pide codigo de invitacion(nota:tengo cuenta familiar)

  • Newbie
  • buena tarde alguien que me pueda ayudar mi hermano salio a la cd de mexico e inicio sesion alla y le pide codigo de invitacion(nota:tengo cuenta familiar)
  • 408 Views
  • 0 replies
  • 0 likes
  • 408 Views
  • 0 replies
  • 0 likes

Cant sync song from from my Macbook Pro to iPhone 6

I have uploaded a few song from my MacBook Pro but I cannot download it to my mobile which I am a premium user. I created a new playlist on my Macbook and I pressed the Downloaded button, but when I press Download on my Iphone, it just show "Download...

  • Newbie
  • I have uploaded a few song from my MacBook Pro but I cannot download it to my mobile which I am a premium user.   I created a new playlist on my Macbook and I pressed the Downloaded button, bu...
  • 316 Views
  • 0 replies
  • 0 likes
  • 316 Views
  • 0 replies
  • 0 likes

Solved!! Won't connect to Facebook

When I try to find friends and connect with Facebook a message comes up and says unknown error. How do I fix that?

  • Casual Listener
  • When I try to find friends and connect with Facebook a message comes up and says unknown error. How do I fix that?
  • Hubo
  • Community Legend
  • 1268 Views
  • 5 replies
  • 0 likes
  • 1268 Views
  • 5 replies
  • 0 likes