Therer`s no download folder in my spotify app

[oversizet]

Hey,

so my family and I bought Spotify Family some days ago. Now we`re having the problem, that on one of the accounts there`s no download folder. Downloading actually does work, but a folder is pretty practical 😄 If someone could help me, would be very nice.

[Drinky454]

Hi,

i seem to be experiencing the same problem. I recently updated my Spotify app and the Download tab which shows all of my downloaded music is no longer there. It was useful.

can you help l?

thanks

matt

[Garzan]

Hi

I have the same problem. I had the download tab but suddenly it dissapeared.

[cranthon]

Same problem here. My Downloads tab is missing.

[Greggorry]

I’ve got the same problem, no downloads folder. I’ve tried uninstalling and reinstalling the app and I’ve had no luck. 

I sure hope hope this is just a bug because it’s made Spotify very frustrating to use on the go. It’s gotten to a point where I just download the mp3s of songs I listen to frequently onto my phone rather than download them on Spotify. 

[Drinky454]

Why have Spotify not commented on this?

[cranthon · Accepted solution]

Solution found! Figured this out today on iOS. Go to the Library tab. Choose “Albums”. Pull down on the list. That reveals a hidden toolbar. Tap the menu button in upper right.  (It looks like a hamburger or a stack of pancakes.) Choose “Downloads” in the filters section. That’s it. Super hidden.

This is also works on the “Songs” list.

[cjazz]

Thank you, solves the issue exactly.

(Though why Spotify made this design change is baffling. This new way is much more confusing and at least 3 or 4 extra steps to get to your offline music.) 

[Olista]

Sorry, but this is not solving the issue. The issue is that the download tab in the library is missing. This is just a uncomfortable workaround...

BR

[11156258741]

Exactly!

With this new "method" its easy to loose track of what we have downloaded... Being one of the things related to premium accounts, I feel robbed with this change. I may be considering other services...

[pleasemrshenry]

I would advocate for writing a review on the Spotify app on the App Store.  1 star, name this as the exact reason.  If enough people review, perhaps Spotify will take notice.

[pleasemrshenry]

I would advocate for writing a review on the Spotify app on the App Store.  1 star, name this as the exact reason.  If enough people review, perhaps Spotify will take notice.